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Added 5 mins ago
Specialist, Virtual Card Services
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
The Business Analyst is directly responsible for providing troubleshooting and technical assistance for financial assistance programs which simplify complex billing processes for high cost…
Added 7 mins ago
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services
Fraser Health
Chilliwack, BC
Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 7 mins ago
Radiological Technologist - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
Full-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
Added 7 mins ago
Radiological Technologist - Peace Arch Hospital
Fraser Health
White Rock, BC
Full-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
Added 7 mins ago
Radiological Technologist - Jim Pattison Outpatient Care & Surgery Centre
Fraser Health
Surrey, BC
Full-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
Added 7 mins ago
Radiological Technologist - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Full-time
Reporting to the Supervisor, Radiological Technology and the Site Coordinator, Medical Imaging, the Radiological Technologist, practices in accordance with the standards of professional…
Added 22 mins ago
Life Skills Program Coordinator (part-time)
Ve'ahavta
Toronto, ON
$31,000 to $34,000 CAD / year
Part-time
Ve'ahavta is seeking a compassionate, organized, and engaging Program Coordinator to support participants enrolled in Ve'ahavta Skills Academy (VSA), our employment-readiness training…
Added 35 mins ago
Web Project Coordinator
Rexel Southern
Mississauga, ON
$50,000 to $70,000 CAD / year
Full-time
We are looking for a proactive and detail-oriented Web Project Coordinator for our Mississauga branch to support the quality, adoption, and continuous improvement of our digital platforms.
Added 37 mins ago
Delivery Coordinator (Land Rover Royal Oak)
Go Auto
Calgary, AB
Other
We’re looking for a Delivery Coordinator for our Land Rover Royal Oak location, who is organized, tech-savvy, customer-focused, and genuinely happy to help. You’ll be the final touchpoint…
Added 53 mins ago
Store Pricing Coordinator
London Drugs Limited
Gibsons, BC
$18.25 to $21.58 CAD / hour
Other
You will exhibit strong administrative skills, technical aptitude, combined with professionalism and be able to maintain confidentiality, especially regarding company pricing information.…
Added 1 hour ago
Registered Practical Nurse (RPN) - Temp PT (10 Months)
The Hospice of Windsor and Essex County
Leamington, ON
$30.99 to $35.81 CAD / hour
Temporary
…Physicians, Registered Nurses, Personal Support Workers (PSW), Coordinator of Volunteers, Social Workers and volunteers at the Hospice…
Added 1 hour ago
Registered Practical Nurse (RPN) - Temp PT (10 Months)
The Hospice of Windsor and Essex County
Leamington, ON
$30.99 to $35.81 CAD / hour
Temporary
…Physicians, Registered Nurses, Personal Support Workers (PSW), Coordinator of Volunteers, Social Workers and volunteers at the Hospice…
Added 1 hour ago
Project Coordinator, Global Development (15-Month Contract)
Brookfield Renewable
Gatineau, QC
Contract
We are seeking a highly organized, proactive, and detail-oriented Coordinator to support our Global Development Team (“GDT”), which includes six key business units: Global Procurement, Key…
Added 1 hour ago
Coordinator, International Projects
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
The Coordinator, International Projects supports the finance and operations activities of the international unit and its projects, including verifying and processing financial transactions,…
Added 1 hour ago
Coordinator, Quality Improvement & Analytics
Fraser Health
Surrey, BC
Full-time
Fraser Health is seeking a Full Time Quality Improvement and Analytics Coordinator to drive regional mobility, optimize multi-million dollar infrastructure, and pioneer sustainable transit…
Added 1 hour ago
Coordinator/Analyst, Surgical Supply Chain - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Full-time
We currently have an exciting opportunity for a Relief Full-Time Surgical Supply Chain Coordinator/Analyst to support the Surgical Services - Operating Room team at Surrey Memorial Hospital…
Added 1 hour ago
Coordinator, Warranty & Repair
Porter Airlines Inc.
Toronto, ON
Full-time
Review warranty agreements and technical documents, including Service Bulletins and Airworthiness Directives, to identity warranty coverage
Added 1 hour ago
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Windsor, ON
Full-time
MANAGERIAL/Technical Leadership RESPONSIBILITY:
Added 1 hour ago
Helpdesk / Technical Support - 2
Delpath
Toronto, ON · Scarborough, ON
$25 to $29 CAD / hour
Contract
The main function of a Senior Analyst is to reply to the Commercial Card Coordinator's inquiries by email or by phone. Also, the Analyst is responsible for adhering to the Commercial Card…
Added 1 hour ago
(ASD-W) - International Student Registrar for Continuity and Integration- Internation Welcome Centre (20 Knowledge Park Drive) - TERM until June 30, 2027, with the possibility of extension
Anglophone School District
Fredericton, NB
Full-time
The International Student Registrar for Continuity and Integration Support, reporting to the EAL Subject Coordinator supports the registration, transition and welcoming of newcomer and…
Added 1 hour ago
QA/QC Coordinator
SGS
Delta, BC
Full-time
We're looking for a detail-oriented and collaborative **QA/QC Coordinator** to join our quality assurance team. In this role, you'll serve as a key player in ensuring our organization…
Added 2 hours ago
Receptionist - Administrative Assistant II / Réceptionniste - Assistant(e) Administratif(ve) II
Zebra Technologies
Montreal, QC
Full-time
Sets up conference rooms for meetings and clears them after use and report any technical malfunction if any to IT department by raising an IT ticket.
Added 2 hours ago
Security Administrator
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
Full-time
Provide administrative and technical support to the Chief Security Officer and Security Managers, as required.
Added 2 hours ago
QA/QC Coordinator
SGS
Delta, BC
$24 to $26 CAD / hour
Full-time
We're looking for a detail-oriented and collaborative **QA/QC Coordinator** to join our quality assurance team. In this role, you'll serve as a key player in ensuring our organization…
Added 2 hours ago
Communications Specialist "V" (2026-13-35)
University of Windsor
Windsor, ON
Full-time
Excellent oral and written communication skills, including the ability to effectively communicate technical or academic concepts to a variety of stakeholders

Delpath

Helpdesk / Technical Support - 2

Toronto, ON, Canada
Scarborough, ON, Canada

Pay: $25 to $29 CAD / hour
Job type: Contract
Apply by: Oct 22, 2026
Experience: Minimum of 3 years’ experience in a customer service role
Posting language: English
Posted: Sep 22, 2026

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Original job description

Summary:

The main function of a Senior Analyst is to reply to the Commercial Card Coordinator's inquiries by email or by phone. Also, the Analyst is responsible for adhering to the Commercial Card service level agreement, troubleshooting, investigating payment reconciliation issues, retrieving ADHOC reports, reporting problem issues to our vendors to mitigate any possible related risk. Connecting within different departments within the bank, such as Fraud, Chargeback, Accounting and Contact Center.

Candidate Value Proposition:

The successful candidate will have the opportunity to work hybrid where they are only asked out come 3x per week. Team provides wide range of support internally & externally and a great opportunity for growth.

Typical Day in Role:

Following the Daily/ Weekly and Monthly assigned tasks.

Responding to Coordinator inquiries based on the sense of urgency.

Adhering to the service level agreement and acknowledging the coordinator’s email inquiries.

Purging and redirecting new replacement cards to their respective address.

Tracking all interactions with our internal and external clients for any email or phone requests.

Reporting any problem log with the appropriate vendor for further investigation.

Taking ownership, updating, and engaging the client of outstanding investigations.

Checking resources and procedures to enhance their knowledge.

Must Haves:

Minimum of 3 years’ experience in a customer service role

TSYS Knowledge

Strong proficiency in Microsoft Excel, including data analysis and reporting functions

Proficiency in English and an asset to have French or Spanish (spoken and written)

Nice to Have

Previous Commercial Card and Contact Center experience.

Soft Skills:

Strong verbal and written communication skills.

Analytical and problem-solving skills.

Great attention to detail.

Time management and ability to work independently.

Result and Customer Focus.

Interpersonal skills and high-performance mindset.

Flexibility.

Education:

College/University degree preferred

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More about this job

Responsibilities

The analyst is responsible for managing commercial card inquiries via email and phone while adhering to service level agreements. They also perform payment reconciliation, report issues to vendors, and collaborate with internal departments like fraud and accounting.

Requirements

Candidates must have at least 3 years of customer service experience and strong proficiency in Microsoft Excel. Knowledge of TSYS and previous experience in commercial cards or contact centers are considered strong assets.

Skills

Customer service
TSYS
Microsoft Excel
Data analysis
Reporting
Communication skills
Problem-solving
Attention to detail
Time management
Independent work
Result focus
Customer focus
Interpersonal skills
Commercial card support
Contact center operations

Visa sponsorship

Not detected in the job text

Keywords

Helpdesk
Technical support
Commercial card
Service level agreement
Payment reconciliation
ADHOC reports
Vendor management
Fraud
Chargeback
Accounting
Contact center
Data analysis
Reporting
TSYS
Microsoft Excel
Customer service
Banking
Problem-solving
Time management
Communication

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