Recruitment Manager (Portfolio & Delivery)
Location: Remote (Must be based in the Greater Toronto Area for regular in-person meetings)
Position Type: Full-Time
Reports To: Director
About the Role
Our Toronto-based recruitment firm is experiencing a surge in volume. To sustain our growth and maintain our high standards of service, we are looking for a high-performing Recruitment Manager.
This is not a role where you will be building from scratch; instead, you will take immediate ownership of a distinct portion of our existing client portfolio. You will act as the primary strategic partner for this account - leading a team to ensure seamless recruitment delivery and building relationships with TAs and HMs.
If you are an intuitive, fiercely independent problem-solver who thrives on execution and autonomy, this role is for you.
Key Responsibilities
💼 Relationship Management
- Portfolio Ownership: Take full accountability for a designated segment of existing client account, serving as their primary point of contact.
- Relationship Cultivation: Deepen client relationships through regular communication, performance reviews, and proactive consultation.
⚙️ Recruitment Delivery Management
- End-to-End Delivery: Oversee the full recruitment lifecycle for your portfolio's requisitions, ensuring high-quality talent pipelines and swift time-to-fill metrics.
- Team Leadership: Manage, mentor, and direct the daily workflows of recruitment team members assigned to your accounts.
- Resource Allocation: Dynamically prioritize job orders and assign resources based on urgency and revenue impact.
📈 Strategy & Operations
- Problem-Solving: Proactively address delivery bottlenecks, client objections, or market challenges with creative, data-driven solutions.
- Local Engagement: Attend regular in-person client meetings, strategy sessions, and internal team touchpoints across the Toronto area.
- Autonomy: Operate with a high degree of independence, making critical decisions regarding account strategy and team management.
What We Are Looking For
- Experience: 5+ years of experience within an agency recruitment environment, with at least 2 years in a leadership, account management, or team lead capacity.
- Location Flexibility: Ability to work effectively from home, paired with the willingness to travel into Toronto regularly for client and team meetings.
The "Intangibles":
- High Intuition & Initiative: You don't wait for instructions; you anticipate client needs and team roadblocks before they happen.
- Exceptional Communication: Sharp negotiation, presentation, and interpersonal skills.
- Strong Problem-Solving: A proven track record of turning struggling accounts around or solving complex hiring challenges.
- Tools: Familiarity with modern ATS/CRM platforms, LinkedIn Recruiter RPS, and collaborative remote tools (Slack, Teams, etc.).
What We Offer
- Autonomy & Trust: A fully remote setup where you are trusted to run your portfolio like your own business.
- Competitive Compensation: Base salary plus a lucrative commission/bonus structure tied to portfolio performance and growth.
- Collaborative Culture: A supportive, high-energy team environment with regular in-person touchpoints in the GTA.
Our Commitment to Inclusion
Delpath is committed to creating an inclusive and welcoming workplace where all qualified individuals have the opportunity to succeed. We encourage applications from candidates with diverse backgrounds, experiences, and perspectives.
All qualified applicants will receive consideration for employment without regard to protected characteristics under applicable legislation.
