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Added 23 mins ago
DC
Field Technician & Claims Inspector
Driftless Claims & Restoration
Field, BC
- Full-time
At Driftless Claims & Restoration, we’re seeking a unique Field Technician & Claims Inspector who treats every job site like a hands-on puzzle. In this role, you’ll serve as our eyes, ears,…
Added 23 mins ago
Durham- 310T Truck & Coach Technician (Truck Mechanic)
Human Resources
Pickering, ON
The 310T Truck & Coach Technician at Miller Waste Systems is responsible for maintaining and repairing company vehicles in compliance with safety, ministry, and company standards. This…
Added 1 hour ago
CH
Maintenance Technician
CBRE HV
Toronto, ON
- Full-time
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
Added 1 hour ago
GM
Service plumber/ boiler technician
Gateway Mechanical Services
Calgary, AB
- Full-time
Role Description This is a full-time, on-site Service Plumber/Boiler Technician role based in Calgary, AB. The role involves performing installation, maintenance, troubleshooting, and…
Added 1 hour ago
PT
Senior Technician - Security
Paladin Technologies
AB · Edmonton, AB
- Full-time
As a Senior Technician - Security with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project…
Added 1 hour ago
Manufacturing Field Service Technician
Enzo
Caledon, ON · Toronto, ON
Provide customer service: Interact with customers to understand their needs, explain technical information, and address their concerns.
Added 1 hour ago
Help Desk Technician
Enzo
Caledon, ON · Toronto, ON
Added 2 hours ago
RC
Service Writer - Prairie AG
Reesink Canada
AB · Blackfoot, AB
- Full-time
The Service Writer is the main point of contact for working with the Service Manager and shop on all work orders and administrative duties that support the Service Department. This position…
Added 2 hours ago
RS
VRF & Ductless Technical Support Representative
Refrigerative Supply Limited
Abbotsford, BC · Burnaby, BC · Coquitlam, BC · Langley (District), BC · Vancouver, BC · Langley, BC
- Full-time
…heat pump systems. You will respond to customer inquiries and service requests promptly and professionally. Additionally, you will collaborate with the technical support lead/trainer for…
Added 2 hours ago
TT
Estimator
trane technologies
Ottawa, ON
- Full-time
Trane in Ottawa is hiring for a Service Estimator II to join our team. In this role, you will be will be working with Trane Account Managers and building owners providing estimates and…
Added 2 hours ago
H
Field Service Technician
Hays
Calgary, AB
- $82,000 to $85,000 CAD / year
- Full-time
As a Field Service Technician, you will provide hands-on technical service and support for industrial process instrumentation and measurement equipment at customer sites throughout Western…
Added 2 hours ago
BB
Senior Technician - Security
Bosch Building Technologies
AB
- Full-time
As a Senior Technician - Security with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from Project…
Added 2 hours ago
NM
Equipment Detailer
Nelson Motors and Equipment
Estevan, SK
- Full-time
…agricultural community. Our customers count on us for dependable service, expert support, and a shop experience that is…
Added 2 hours ago
DA
Technology Support Technician
Downingtown Area School District
NB · Chiasson Office, NB
- Full-time
…is excited to announce an opening for a Technology Support…
Added 2 hours ago
GE
Heating Air Conditioning Service Technician
Greenfoot Energy Solutions
Bathurst, NB
- Full-time
We are looking for a Refrigeration and Air Conditioning Service Technician to join our team in Bathurst! Service-YETI is the dedicated service, repair, and maintenance division of Greenfoot…
Added 2 hours ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
Bilingual Senior Regional Service Manager - Hybrid
Added 3 hours ago
CH
Maintenance Technician
CBRE HV
Toronto, ON
- Full-time
As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.
Added 3 hours ago
IT
Service Manager
Inland Truck & Equipment
Brandon, MB
- Full-time
The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer…
Added 3 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 3 hours ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a working Shop Foreperson, you'll collaborate closely with our Service Manager, Service Writer, and Service Technicians to maintain a high performing, efficient, customer focused service…
Added 3 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 3 hours ago
SG
Wind Technician
Siemens Gamesa
Medicine Hat, AB
- Full-time
Start your wind energy career as a Wind Turbine Technician at Siemens Energy! In this entry-level role, you will help service and maintain Siemens Gamesa wind turbines at your home wind…
Added 3 hours ago
S
Field Services Technician
SaskTel
Yorkton, SK
- Full-time
Provides high quality face-to-face customer service through the installation, analysis, coordination, maintenance, testing, repair and removal of customer premise equipment, outside plant…
Added 3 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 3 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Estevan, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…

Delta Controls

Building Automation Support Technician, Senior

Surrey, BC, Canada

Salary: 65,000 - 90,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: 65,000 - 90,000 CAD
Job type: Full-time
Apply by: May 3, 2027
Experience: Years of relevant experience required: 5-10 years
Posting language: English
Posted: Nov 4, 2026

Original job description

About Delta Intelligent Building Technologies (Canada) Inc. (formerly known as Delta Controls).

Delta Intelligent Building Technologies (Canada) Inc. (a subsidiary of Delta Electronics) is a leading building controls manufacturer with over 300 partners in more than 80 countries. For over three decades, we have provided innovative building automation solutions for commercial, healthcare, education, and leisure facilities. We delivered the world’s first fully integrated BACnet building solution for HVAC, lighting, and access control.

Job Summary

Reporting to the Technical Services Manager, you will become part of a dynamic technical team that provides product support and services to Delta IBT’s worldwide network of customers as well as providing solutions for challenging building automation control applications.

Delta System Specialist (DSS), Sr, role is to provide technical product support on our extensive building automation system, including enterprise software, building control hardware, and networking.

Responsibilities

The position will provide technical assistance to our Partners in areas of deployment, installation, programming, commissioning and troubleshooting of all aspects of the Delta IBT Building Automation System, including the Delta Controls and Loytec product brands.
Manage customer issues and requests through our web based Help Desk software.
Determine the most effective method(s) to respond to these issues (workaround, Knowledge base article, personal phone call, etc).
Analyze the issue(s), identify the underlying cause(s), and determine the most appropriate response.
Provide feedback, or reports on customer issues, to the Product Management group.
Provide Level 2 support and guidance to Level 1 DSS
Work with Level 1 DSS and Product Development teams to bring resolution to escalated issues.
Write Knowledge Base Articles and other technical content, and participate in technical webinars.
Provide technical product demonstrations where necessary.
Work with technical writers as the technical adviser for product documentation.
Participates in technical review of documentation.
Upon request conduct on-site investigations.

Main Skills Required

Superior communication skills; oral, written, and interpersonal.
Excellent analytic abilities.
Handle pressure and stressful situations with a goal of customer satisfaction.
Good organizational and time management skills.
Team player; team builder.
Ability to identify and build on distinctive strengths.
Great appreciation of customer relationship management.
Must have a valid and current Passport.
Must be willing and able to travel the globe on request.
Commitment to successfully complete the self-study HVAC course (ASHRAE or similar) within the first year of this position.

Experience Preferred

Experience installing, commissioning, programming or engineering Building Automation Systems, preferably with Delta Controls and/or Loytec product lines.

Years of relevant experience required: 5-10 years

Education required: Degree or Technical Certification in a related field of study (Electrical, Mechanical, Automation, Robotics or other relevant field).

Work Location: Hybrid (In-office 3 days per week, subject to change)

City: Surrey

Type: Full-time, Permanent

Salary: 65,000 - 90,000 CAD

This range reflects the minimum and maximum target payable for the base salary of new hires across all Canadian locations. Actual compensation may vary outside this range and is dependent on various factors.

Why work for us?

We provide fantastic opportunities to individuals passionate about business and technology. Delta Electronics products are the most energy efficient power products in the industry and our company is perfect for those who want to create, design and build sustainable solutions using massively scalable, big-data architecture, with a strong focus on building automation. Here are some of the Delta perks you’ll receive from day 1!

Employee & safety centric culture with the possibility of remote work
Flexible hours and scheduling available
Competitive total compensation along with generous vacation allowances
Three weeks of vacation
In-house & external training provided along with education support and opportunities for growth
Company funded annual personal development budget
Financial benefits & planning such as group RRSP & company match
Employer paid premiums for extended healthcare and family-focused benefits (health, vision and dental)
Travel insurance coverage and access to the Employee Assistance Program (EAP)
Wellness - onsite fitness center & company reimbursement for personal gym memberships
Internal Recognition & Service Awards
Employee Referral bonuses
Transit accessible with free onsite parking
Regular company events such as "Food Truck Fridays", Lunch & Learn and other planned activities

Apply About employer

More about this job

Responsibilities

Provide Level 2 technical support to partners for Delta IBT building automation products, including assistance with deployment, installation, programming, commissioning, and troubleshooting. Analyze and resolve escalated customer issues, create technical content, support documentation and product teams, deliver demonstrations and webinars, and conduct on-site investigations when requested.

Requirements

Candidates should have 5–10 years of relevant experience and a degree or technical certification in a related field such as electrical, mechanical, automation, or robotics. Preferred experience includes installing, commissioning, programming, or engineering building automation systems, particularly Delta Controls or Loytec products; candidates must also hold a valid passport, be willing to travel internationally, and complete an HVAC self-study course within their first year.

Skills

Building Automation Systems
Technical Product Support
Installation
Commissioning
Programming
Troubleshooting
Customer Issue Management
Root Cause Analysis
Level 2 Support
Technical Writing
Technical Documentation Review
Analytical Skills
Communication Skills
HVAC
Networking

Benefits

Flexible Hours
Remote Work Possibility
Competitive Compensation
Three Weeks of Vacation
Training and Education Support
Personal Development Budget
Group RRSP with Company Match
Extended Health, Vision, and Dental Benefits
Travel Insurance
Employee Assistance Program
Onsite Fitness Center
Gym Membership Reimbursement
Recognition and Service Awards
Employee Referral Bonuses
Free Onsite Parking
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Building Automation
Delta Intelligent Building Technologies
Delta Controls
Loytec
BACnet
HVAC
Building Control Hardware
Enterprise Software
Networking
Deployment
Installation
Programming
Commissioning
Troubleshooting
Technical Product Support
Help Desk Software
Root Cause Analysis
Level 2 Support
Product Development
Knowledge Base Articles
Technical Webinars
Product Demonstrations
Technical Documentation
ASHRAE
Electrical Engineering
Mechanical Engineering
Automation
Robotics
Building Controls

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