Jobs in Canada

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Added 5 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 5 hours ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 7 hours ago
PF
Assistant Manager
Planet Fitness
Calgary, AB
- Full-time
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet…
Added 7 hours ago
PF
Front Desk Associate
Planet Fitness
Red Deer, AB
- Full-time
Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet…
Added 7 hours ago
KT
Assistant Store Manager
Kal Tire
Moncton, NB
- Full-time
…strategy, and operational excellence can truly shine? Join us as Assistant Store Manager at Moncton, NB and be at the heart of a dynamic team, driving daily operations, team development,…
Added 11 hours ago
CO
Constituency Assistant: Admin/Front-of-house
Constituency Office of Charles Sousa MP
Mississauga, ON
- Part-time
Summary: Reporting to the General Manager and Member of Parliament, the Constituency Assistant supports the operations of the Member of Parliament’s team from the constituency office by…
Added 17 hours ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 17 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 1 day ago
FOH Management - Assistant General Manager
Northland Properties
Cranbrook, BC
Added 1 day ago
Assistant Manager
Hollywood Bowl Group
Calgary, AB
…and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial…
Added 1 day ago
M
Assistant Store Manager
MACKAGE
Vancouver, BC
- Full-time
Ensure proper maintenance and organization of the store standards front and back of house.
Added 1 day ago
M
Assistant Gérant du magasin / Assistant Store Manager
MACKAGE
QC
- Full-time
Ensure proper maintenance and organization of the store standards front and back of house.
Added 1 day ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 1 day ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 1 day ago
CS
Assistant Food and Beverage Manager
Canlan Sports
Toronto, ON · Scarborough, ON
- Full-time
We are looking for a passionate Assistant Food and Beverage Manager who will assist the Food & Beverage Manager in the smooth, profitable, customer-focused operation of a Wild Wing. This…
Added 1 day ago
FOH Keyholder
Fire & Flower Inc.
Victoria, BC
Must have weekend availability
Added 1 day ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 1 day ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 1 day ago
M
FOH Management - Assistant Manager
Moxies
Sherwood Park, AB
- Full-time
…evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted…
Added 2 days ago
M
Assistant Store Manager - CF Pacific Center
MACKAGE
Vancouver, BC
- Full-time
Ensure proper maintenance and organization of the store standards front and back of house.
Added 2 days ago
M
Assistant Gérant du magasin / Assistant Store Manager - Royalmount Mall
MACKAGE
Montreal, QC
- Full-time
Ensure proper maintenance and organization of the store standards front and back of house.
Added 2 days ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 2 days ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 2 days ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 2 days ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines

Delta Hotels and Resorts®

Front Office Manager

Halifax, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

Original job description

Additional InformationRelocation Assistance Available

Job Number26123861

Job CategoryRooms & Guest Services Operations

Location1990 Barrington Street, Halifax NS B3J 1P2, Canada VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Management

Pay Range: CAD $55,000 - $65,000

Additional Information: This hotel is owned and operated by an independent franchisee, SilverBirch Hotels and Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Leader. Problem-Solver. Guest Experience Champion. Sound like you? If you're a natural leader who thrives on creating memorable guest experiences, empowering teams, and driving revenue, this is your moment.

Who We Are

SilverBirch Hotels & Resorts is one of Canada's leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

At the newly renovated Delta Hotels by Marriott Halifax Downtown we're looking for a Guest Services Manager to lead our front-of-house team and champion the guest experience from check-in to check-out.

In this role, you'll be the heartbeat of our lobby, leading by example, coaching your team, and ensuring every guest feels welcomed, valued, and cared for.

Why You'll Love Working with Us

Join a supportive team where innovation and teamwork thrive! We prioritize a people-first approach, contribute to the community, take green initiatives, and focus on career growth with ample opportunities. Enjoy a prime location in the heart of downtown Halifax, close to everything!

Competitive Compensation & Bonus: Performance-based Equitable Compensation Plan, Generous Time Off, Comprehensive Insurance, Short-term Incentive Plan, RRSP Matching, Exclusive Hotel Discounts, etc.

The Extras That Matter: Staff meals, F&B discounts, free monthly indoor parking, and free access to our fitness center and pool.

Learning & Development: Career growth opportunities within SilverBirch and Marriott, plus access to our Learning Management System with over 3,000 courses.

Workplace Wellness and Inclusion: Comprehensive resources including an active OH&S Committee promoting workplace safety, EFAP-accessible mental health support, inclusive DE&I initiatives, and accommodation practices that prioritize employee wellbeing and belonging.

What You'll Do

Provide leadership, training, and support to Guest Services associates, ensuring consistency in service delivery and operational excellence.
Actively coach and lead associates through guest problem resolution, turning service opportunities into moments of loyalty.
Lead, motivate, and coach your team to maximize productivity, engagement, and satisfaction, including supporting incentive programs where applicable.
Promote interdepartmental cooperation to ensure seamless guest experiences across Front Office, Housekeeping, Sales, and F&B.
Practice revenue management fundamentals to maximize occupancy and average rates while maintaining high-quality guest service.
Ensure accuracy of room block assignments, special requests, and VIP accommodations; distribute VIP lists with care.
Support SilverBirch Brand Reservations and all booking channels to ensure accuracy and rate parity.
Communicate rate strategies and revenue expectations to Front Office and Reservations teams to maximize revenue potential.
Collaborate with Sales on group booking status and maintain room rate control and availability.
Train and monitor Rewards Program requirements to ensure brand standards and objectives are met.
Other related duties as assigned.

How You Excel

A natural leader and coach who brings out the best in others.
Self-starter with initiative to see assignments through to completion.
Strong organizational skills with the ability to prioritize tasks and manage competing demands.
Analytical mindset with sharp attention to detail.
Excellent verbal and written communication skills, with a strong customer service focus and problem resolution abilities.
Passionate about creating a positive, high-performing team culture.

Where You'll Work

How We Thrive in Our Working Environment

You'll be based in a dynamic front office environment, with time spent at the desk, in back-of-house spaces, and throughout the hotel lobby. You'll be where the action is, connecting with guests and leading your team in real time.

When You'll Work

Hospitality is a 24/7 industry, and our teams show up for each other. This role requires flexibility to work a variety of shifts, including days, afternoons, evenings, weekends, and holidays. We believe in balance and support our leaders to manage their time effectively.

What You Bring

Minimum three (3) years of experience in guest services, with a minimum one (1) year of experience in an Assistant Guest Services Manager role or above.
Strong proficiency with a property management systems (LightSpeed or similar) and all Microsoft Office software, including SharePoint.
Post-secondary education in Hospitality Management, previous Marriott experience, and/or Salesforce experience is an asset.

Ready to Lead the Way?

If you're a passionate leader who believes great service starts with great people, and you're ready to make your mark at a property on the rise, we'd love to meet you.

SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.

SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to potential job applicants:If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.

Thank you for your interest! We sincerely appreciate you taking the time to apply. While we'd love to respond to everyone, only shortlisted candidates will be contacted for screenings and interviews. Wishing you all the best.

Pay: $55,000.00-$65,000.00 per year

Benefits: Company events, Dental care, Disability insurance, Discounted or free food, Employee assistance program, Extended health care, Life insurance, On-site gym, and RRSP matching.

This company is an equal opportunity employer.

frnch1

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead, train, and coach Guest Services associates while ensuring consistent service, resolving guest concerns, and fostering a productive team culture. Coordinate front-office operations, reservations, VIP and group bookings, and revenue strategies to support guest satisfaction and hotel performance.

Requirements

Requires at least three years of guest services experience, including at least one year as an Assistant Guest Services Manager or in a more senior role. Proficiency with a property management system such as LightSpeed and Microsoft Office, including SharePoint, is required; post-secondary hospitality education, Marriott experience, and Salesforce experience are assets.

Skills

Team Leadership
Coaching and Training
Guest Service
Problem Resolution
Revenue Management
Occupancy and Rate Optimization
Room Block Management
VIP Guest Coordination
Reservations Management
Rate Parity
Interdepartmental Collaboration
Organizational Skills
Prioritization
Analytical Skills
Attention to Detail
Written and Verbal Communication

Benefits

Company Events
Dental Care
Disability Insurance
Discounted or Free Food
Employee Assistance Program
Extended Health Care
Life Insurance
On-Site Gym
RRSP Matching
Generous Time Off
Short-Term Incentive Plan
Hotel Discounts
Free Monthly Indoor Parking
Free Access to Fitness Center and Pool
Staff Meals
Food and Beverage Discounts

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Front Office
Hotel Operations
Property Management System
LightSpeed
Microsoft Office
SharePoint
Salesforce
Revenue Management
Reservations
Rate Parity
Room Blocks
VIP Accommodations
Group Bookings
Rewards Program
Guest Experience
Service Recovery
Occupancy
Average Rates
Marriott
Housekeeping
Sales
Food and Beverage
Team Engagement
Customer Service

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Work requirements

Jobs in Canada