Jobs in Canada

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Added 1 min ago
BK
restaurant assistant manager
Burger King®
Saint John, NB
- Full-time
Added 1 min ago
T
Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…will directly drive our operational efficiency and keep our customer service levels on target. With strong support and hands-on coaching from our management team, you’ll keep building your…
Added 2 mins ago
BK
assistant manager, fast food
Burger King®
Fort McMurray, AB
- Full-time
Added 2 mins ago
T
Merchandise Processing Supervisor - Mississauga (Full-Time)
Talize
Mississauga, ON
- $45,760 CAD / year
- Full-time
…attention to detail with a strong commitment to quality. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by…
Added 17 mins ago
C
Social Media Lead
CoVet
Canada
- $75,000 to $85,000 CAD / year
Customer Success and Support: to route customer questions and spot stories worth sharing
Added 32 mins ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Elliot Lake, ON
- $80 to $85 CAD / hour
- Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 32 mins ago
Part Time Tailor
Moores Clothing
Grande Prairie, AB
Support sales staff by providing tailoring insights that enhance product knowledge and improve the customer experience.
Added 32 mins ago
BK
restaurant manager
Burger King®
Pembroke, ON
- Full-time
Added 32 mins ago
PH
Clerk IV Accounts Payable
Provincial Health Services Authority
Burnaby, BC
- Full-time
…processing. 14. Performs other related duties as assigned by Manager, Accounts…
Added 32 mins ago
TS
Business Development Manager
The Seaboard Transport Group
Dartmouth, NS
- Full-time
Work closely with operations to support customer onboarding, service delivery, capacity planning, and profitability
Added 32 mins ago
E
Vice President Controlling and Finance PSN
Epiroc
Mississauga, ON
- Full-time
Our Parts and Service Division in NASA is looking for an experienced Vice President of Controlling and Finance to support business management and deliver focused, accurate reporting that…
Added 32 mins ago
M
Valet Attendant
Marriott
Ottawa, ON
- Full-time
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of…
Added 1 hour ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Victoria, BC
- $61 to $65 CAD / hour
- Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 1 hour ago
TH
Restaurant manager
Tim Hortons Québec
Port Hawkesbury, NS
- Full-time
Added 1 hour ago
LC
Viande Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Montreal, QC
- Full-time
"Nous recherchons des responsables talentueux et passionnés qui possèdent de bons antécédents en matière d’excellence du service à la clientèle et d’augmentation des ventes.
Added 1 hour ago
Production Manager
Amrize
Saint-Constant, QC · St-Constant, Queb
Join Amrize as a Production Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building…
Added 1 hour ago
SC
shift supervisor - Store# 04225, HOSPITAL FOR SICK CHILDREN
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SH
Driver - Mobile Primary Care Unit
Shared Health-Soins Communs
Dauphin, MB
- Full-time
…Mobile Primary Care Unit to ensure the goals of the mobile service are met within the Prairie Mountain Health Region. The Driver - Mobile Primary Care Unit is responsible for all operations…
Added 1 hour ago
AA
Account Manager
Apt Agency
Toronto, ON
- Full-time
We're looking for a talented, driven Mid-Level Account Manager to join the team at Apt. Agency.
Added 1 hour ago
QB
Assistant manager, restaurant
Quesada Burritos & Tacos
Duncan, BC
- Full-time
Added 1 hour ago
S
Assistant manager, restaurant
Subway
Vancouver, BC
- Full-time
Added 1 hour ago
TI
Restaurant manager
Tasty Indian Bistro
Vancouver, BC
- Full-time
Added 1 hour ago
NA
Proactive Support User Administrator - Operations
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
The primary objective of the Proactive Support team is to deliver a customer focused digital support service to all desktop and end user devices Board-wide. Additional objectives include…
Added 1 hour ago
NS
Proactive Support User Administrator - Operations
NHS Scotland
Saskatoon, SK
- Full-time
The primary objective of the Proactive Support team is to deliver a customer focused digital support service to all desktop and end user devices Board-wide. Additional objectives include…
Added 1 hour ago
AF
Restaurant manager
A&W Food Services of Canada Inc.
Elmsdale, NS
- Full-time

Delta Hotels by Marriott Kingston Waterfront

Guest Services Supervisor

Kingston, ON, Canada

Earn a competitive hourly wage of $22.00 per hour, along with the opportunity to participate in our extendend health & dental benefits. · Full-time

Apply on LinkedIn About employer

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Job details

Pay: Earn a competitive hourly wage of $22.00 per hour, along with the opportunity to participate in our extendend health & dental benefits.
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

At Delta Hotels by Marriott Kingston Waterfront, we believe that exceptional hospitality begins with exceptional people. We're looking for an enthusiastic, service-driven Guest Services Supervisor who is ready to lead by example, inspire their colleagues, and help create memorable experiences for every guest who walks through our doors.

Located in the heart of downtown Kingston along the beautiful waterfront, our hotel offers a dynamic hospitality environment where no two days are the same.

As our Guest Services Supervisor, you'll play an important role in supporting daily front office operations, empowering our Guest Services team, and ensuring our guests feel welcomed, valued, and cared for throughout their stay.

*This position is being posted to fill an existing and current vacancy in our organization.

What You'll Do

As our Guest Services Supervisor, you'll be at the heart of our Front Office operations, leading by example, supporting your team, and helping create exceptional experiences for every guest.

Lead, Inspire & Develop Your Team

Lead by example, creating a positive, collaborative, and guest-focused environment where team members feel supported and motivated to succeed.
Coach, mentor, and empower Guest Services team members through ongoing training, constructive feedback, and hands-on leadership.
Support the onboarding and development of new team members, helping them build the confidence and skills to deliver exceptional service.
Work closely with the Guest Services Manager to communicate team successes, operational updates, and opportunities for improvement.

Create Memorable Guest Experiences

Be a welcoming presence at the Front Desk, assisting with check-ins, check-outs, pre-arrival planning, and other daily guest service activities.
Anticipate guest needs, respond to requests, and go the extra mile to create memorable and personalized experiences.
Handle guest concerns with professionalism, empathy, and confidence, ensuring timely resolutions and appropriate follow-up.
Recognize and celebrate our Marriott Bonvoy loyalty members while encouraging the team to promote membership benefits and enrollment opportunities.
Collaborate with departments across the hotel to ensure seamless communication and a consistently exceptional guest experience.

Keep Operations Running Seamlessly

Support the daily operations of the Front Office, ensuring efficiency, accuracy, and adherence to hotel policies and Marriott brand standards.
Stay informed about hotel rates, promotions, and packages, ensuring the team is equipped to share accurate information with guests.
Oversee billing, payment processing, and Front Desk procedures to maintain accuracy and compliance with established standards.
Monitor Front Office supplies and guest amenities, communicating replenishment needs to management.
Step into a leadership role in the absence of the Guest Services Manager, making operational decisions and providing guidance to ensure smooth operations.
Perform additional duties as required to support the success of the team and hotel.

The above responsibilities are not all inclusive and may be amended from time to time.

Who We're Looking For

We're looking for a confident, approachable, and service-driven leader who thrives in a dynamic hospitality environment. You're someone who leads by example, enjoys bringing out the best in others, and knows how to turn everyday guest interactions into exceptional experiences.

A secondary school diploma with additional post-secondary coursework in a related field, or an equivalent combination of education and experience.
A minimum of one year of Front Desk experience, ideally within the hospitality industry.
Previous supervisory or team leadership experience is considered an asset.
Strong verbal and written communication skills in English, with the ability to communicate clearly and professionally.
Excellent interpersonal skills and a natural ability to build positive relationships with guests, colleagues, and management.
Strong problem-solving and decision-making abilities, with the confidence to exercise sound judgment in daily operations.
The ability to remain calm, professional, and diplomatic when navigating challenging situations or busy periods.
A collaborative mindset and the ability to communicate and work effectively with colleagues and guests from diverse backgrounds.
A proactive approach to your work, demonstrating enthusiasm, initiative, and a commitment to delivering exceptional service.
The flexibility to work a variety of shifts, including days, evenings, weekends, and holidays, based on operational needs.
A willingness to support your team, adapt to changing priorities, and contribute to a positive and welcoming workplace.

Why Join Us?

Earn a competitive hourly wage of $22.00 per hour, along with the opportunity to participate in our extendend health & dental benefits.
Grow your hospitality career through hands-on leadership experience and opportunities for professional development.
Work alongside a supportive, collaborative team that takes pride in delivering exceptional guest experiences.
Be part of a respected Marriott hotel in a beautiful downtown Kingston waterfront location.
Enjoy flexible scheduling that supports work-life balance while working in a dynamic hospitality environment.
Connect with guests from around the world and help create memorable experiences that keep them coming back.

At Delta Hotels by Marriott Kingston Waterfront, we strive to provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important.

Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for our Delta Hotels by Marriott Kingston Waterfront property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more!

We are committed to contribute to a systemic change in equity, diversity, and inclusion. Diamond Hotels is proud to be an equal opportunity employer. We commit to identify, prevent, and eliminate discrimination and harassment in all its forms with respect to race, color, ancestry, place of origin, physical or mental disability, sex, gender identity or expression, sexual orientation, age, religion, political belief, marital status, or family status of that person or that group or class of persons.

We are further committed to compliance with all fair employment practices relating to citizenship and immigration status. In recruiting for our team, we want to know more about the collective sum of your experiences, knowledge, innovation, self-expression, and talent that you invest in your work. We encourage members of designated groups and Indigenous Peoples to self-identify and apply.

We will also make accommodation available to job applicants with disabilities in the recruitment process. During this process, if an applicant requests accommodation, please contact Human Resources at 613-650-5420 and we will consult with the applicant and arrange for a suitable accommodation that takes into account the applicant’s accessibility needs.

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More about this job

Responsibilities

Lead and support the Guest Services team through coaching, onboarding, and hands-on supervision while helping deliver welcoming, personalized guest experiences. Support Front Office operations, including check-ins, guest issue resolution, billing accuracy, adherence to hotel standards, and operational leadership when the Guest Services Manager is absent.

Requirements

Candidates need a secondary school diploma with related post-secondary coursework or an equivalent combination of education and experience, plus at least one year of Front Desk experience. Strong communication, interpersonal, problem-solving, and decision-making skills are required, along with the ability to work varied shifts; supervisory experience is an asset.

Skills

Front Desk Operations
Guest Services
Team Leadership
Coaching and Mentoring
Guest Relations
Conflict Resolution
Problem-Solving
Decision-Making
Verbal Communication
Written Communication
Interpersonal Skills
Billing and Payment Processing
Operational Compliance
Marriott Bonvoy Loyalty Program
Staff Training

Benefits

Extended Health and Dental Benefits
Group Insurance Benefits
Hotel Discounts
Discounted Kingston Frontenacs Hockey Tickets
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Front Desk
Guest Services
Hospitality
Guest Experience
Guest Relations
Team Leadership
Coaching
Mentoring
Onboarding
Staff Training
Check-In
Check-Out
Pre-Arrival Planning
Guest Concern Resolution
Marriott Bonvoy
Loyalty Program
Billing
Payment Processing
Hotel Policies
Marriott Brand Standards
Hotel Rates
Promotions
Guest Amenities
Operational Decision-Making
Customer Service

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Jobs in Canada