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Added 10 mins ago
EF
Client Manager - Future Opportunity
Encore Field Marketing Solutions Inc.
Oakville, ON · ON, Oakville, CA-ON
- Full-time
- Contract
The role owns the client promise – the what, why, and intended business outcome – and works with core operations and internal partners to ensure priorities are clearly defined, measurable,…
Added 24 mins ago
Product Director
Electronic Arts
Vancouver, BC
We are seeking an experienced Product Director to lead product strategy and live services for Pogo. In this key leadership role, you will report directly to the Studio General Manager and…
Added 38 mins ago
MC
Digital Product Manager (18 Month Contract)
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Digital Banking, the Digital Product Manager will support a key set of journeys and experiences for retail members, with an initial focus on digital lending…
Added 39 mins ago
P
Director, Performance Marketing
Procurify
Remote, Canada
- Full-time
- Remote
Procurify is seeking a Director of Performance Marketing to lead our paid acquisition and digital experience strategy, driving qualified pipeline growth as AI reshapes how B2B buyers…
Added 43 mins ago
CP
Business Development Manager
Cosmetic Physician Partners
Montreal, QC
- Full-time
You’ll report to the Director of GTM Strategy & Implementation.
Added 52 mins ago
H
Manager
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…to achieve our province's healthcare goals. Reporting to the Director of Continuing Care Urban 1 (Saskatoon), the Manager is responsible for creating operational lines of sight that connect…
Added 52 mins ago
SN
Director, Product Innovation (16 Month Contract)
Saje Natural Wellness
Vancouver, BC
- Contract
…there. The impact you'll make:The Director of Innovation is a highly cross-functional leadership role accountable for leading the team of Product…
Added 54 mins ago
CH
PSG Technician Trainee
Capital Health (US)
Hamilton, ON
- Full-time
Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation…
Added 54 mins ago
O|
Website Manager
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
- $100,000 to $130,000 CAD / year
- Full-time
Leading the SEO/GEO/AEO strategy is a critical part of this role. The Digital Experience Manager will be responsible for building and managing the company’s organic web presence in…
Added 1 hour ago
YS
Director, People & Culture
Yonge Street Mission
Toronto, ON
- Full-time
We are seeking a Director of People & Culture to provide operational leadership, planning and execution for Yonge Street Mission’s (YSM) People and Culture department through its functional…
Added 1 hour ago
MU
Director Donor & Volunteer Engagement
McGill University
ON
- Full-time
Under the direction of the Senior Director, Bequests & Planned Gifts and Donor & Volunteer Engagement and in collaboration with the Assistant Vice-President, Development and Volunteer…
Added 1 hour ago
W
Project Engineering Director
Worley
Markham, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 1 hour ago
V
Senior Director, Contact Centre Experience
Vancity
Surrey, BC
- Full-time
As a Senior Director, Contact Centre Experience, you will provide enterprise-level leadership for the strategic growth, service delivery, and evolution of Vancity’s Member Service Centre…
Added 1 hour ago
B
Associate Director, Commercial Banking (Corporate Finance Group)
BMO
Calgary, AB · CALG
- Full-time
The Associate Director plays a critical role in supporting the growth and risk‑management objectives of the portfolio. This role requires a combination of advanced financial analysis,…
Added 1 hour ago
SS
Director, Post-Collection
Summit Search Group
Vancouver, BC · Greater Vancouver, BC
- Full-time
Summit Search Group is partnering with Recycle BC in the search for a Director, Post-Collection to lead the organization's provincial reverse supply chain operations.
Added 1 hour ago
CC
Senior Product Marketing Manager
Core Covers
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Director of Product, the Senior Product Marketing Manager will lead the product portfolio strategy, category development, commercialization, and ensure seamless…
Added 1 hour ago
Regional Director, Private Banking - Montreal, Qc
Scotiabank
Montreal, QC
…assigned Team Leads, to support the Private Banking and Regional strategy and business objectives…
Added 1 hour ago
HR Business Partner
Glanbia
Montreal, QC
Consults with business leaders to diagnose current and future HR needs and develop a strategy for resolution.
Added 1 hour ago
V
Senior Director Contact Centre Experience
Vancity
Surrey, BC
- Full-time
As a Senior Director, Contact Centre Experience, you will provide enterprise-level leadership for the strategic growth, service delivery, and evolution of Vancity’s Member Service Centre…
Added 1 hour ago
O
Integrated Campaign Manager
Oyster
Remote, Canada
- Full-time
- Remote
…pipeline and accelerating open opportunities. Reporting to the Director of Demand Generation and Growth Marketing, you'll partner closely with our Product Marketing, Brand, Digital, Events,…
Added 1 hour ago
Technical Program Manager
Electronic Arts
Vancouver, BC
…by bringing teams together across engineering, product, and operations to deliver measurable outcomes on time and at…
Added 1 hour ago
LC
Manager, Merchandising Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
Reporting to the Senior Director of Hard Discount Merchandising Analytics, The Manager will be responsible for end-to-end ownership of merchandising analytics solutions, including…
Added 1 hour ago
CO
Conference Content Manager
CPA Ontario
Toronto, ON
- Full-time
…Ontario's Professional Development offerings, with priority on the strategy and execution of the Conference Portfolio. You will translate market research, member feedback and regulatory…
Added 1 hour ago
IP
Manager, Continuous Quality Improvement
Indigenous Perspectives Society
Vancouver, BC
- Full-time
Reports to: Director, Service Quality Improvement
Added 1 hour ago
CS
Senior Director, Taxation & Treasury
Canadian Standards Association
Toronto, ON
- Full-time
Lead CSA's treasury operations and enterprise cash-flow management, including short- and medium-term liquidity forecasting.

Deltatre

Account Director

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 12, 2026

Original job description

Deltatre builds the technology and digital experiences behind the world's most-watched sports and media events. Our Account Management team looks after the long-standing relationships with the rights holders and broadcasters that rely on us, including the NFL, NBA, Sky Sports and BritBox. These clients work at the intersection of sport, media and technology. They expect a partner who understands their business, anticipates their needs and brings the full range of Deltatre's capability to their challenges.

As Account Director, you will be the commercial owner of two to three of Deltatre's largest client accounts in North America. You are accountable for renewals, upsell and cross-sell, and you stay close to what we deliver for each client, working every day with our Sales, Product and Delivery teams. This is a hands-on individual contributor role, reporting to the VP of Account Management.

Responsibilities

Account Ownership

Be the internal owner of the commercial relationship for two to three of Deltatre’s largest client accounts
Serve as the main day-to-day contact for your clients and as the escalation point when something goes wrong
Present to clients through regular on-site visits and business reviews to show the value we deliver and identify where we can do more for them

Delivery Partnership

Stay close to what we deliver for each client: the product, the delivery plan and the open issues
Work with Delivery, Product and Engineering teams to resolve client issues and keep commitments on track
Explain client needs and priorities clearly to technical teams and to senior client stakeholders

Commercial Ownership

Own renewal, upsell and cross-sell for your accounts, with a clear view of each client’s business model, roadmap and decision-making structure
Deliver against defined KPIs for account growth, renewal performance and upsell
Contribute to revenue forecasting and account planning with accuracy and discipline

Account Insight

Spot risks, opportunities and whitespace in your accounts, and bring them to the VP of Account Management and the Global Head of Account Management to shape the account plan

Requirements

You have done this before: you have owned large enterprise accounts, stayed close to the detail of what was delivered, and grown the relationship over several years. In practice, that looks like this.

Required

6+ years in account management, client partnerships or customer success in enterprise technology (sports tech, media tech, streaming, SaaS or an adjacent industry)
Experience owning a small number of large client accounts end to end, with accountability for renewal and growth
Results you can quantify in renewals, upsell and cross-sell, such as net revenue retention, renewal rate and expansion
A record of growing complex, multi-stakeholder accounts over several years
Experience working day to day with delivery and technical teams, and comfort getting into the detail of what is delivered
Experience building relationships with senior stakeholders at client organizations and presenting to them, including on-site business reviews
Experience turning a client’s business model, roadmap and decision-making structure into an account plan
Working knowledge of contract structures and business cases that land with both a finance and a technology audience
Experience contributing to revenue forecasts and account plans on a regular, accurate cadence
Experience working where the product is complex and live operations leave little margin for error
Ability to travel regularly for in-person client meetings

Valued

A technical background, such as pre-sales, solutions engineering or technical project management
Direct experience with rights holders, leagues or broadcasters
Experience with live event or OTT streaming environments
Experience in a role that combined selling and account management
Experience working in a global team across time zones

Who Thrives Here

This is an individual contributor role in a global Account Management team. You own your accounts, report to the VP of Account Management and work closely with the Global Head of Account Management. You shape the plan for your accounts; strategy for the region and the business is set by the senior team. Many of our North American clients are in the New York area, and you will meet them in person regularly.

You get into the detail: you know what we deliver for each client and you hear about a problem before the client has to raise it. You prefer long-cycle relationship work to new-logo hunting, and your best experiences have taken an account from contract signature to a multi-year partnership. If you see this role as a first step toward a larger scope, tell us. We want to hear it.

Process and what to expect

The salary range for this role is set in between CAD 160,000 and CAD 200,000, plus Commission.

Interview Stages

Introductory conversation with Talent Acquisition – get to know each other, talk through your client experience, and ask us anything about Deltatre and the role.
Conversation with the Global Head of Account Management – how the role fits into the wider portfolio and strategy.
Conversation with the VP of Account Management – a day-to-day view of the role and the North American client base.
30-minute final conversation with the Chief Revenue Officer.

If any of these formats would be difficult for you, tell us – we adjust regularly and can usually accommodate.

Accessibility and accommodation questions are welcome at any stage. Tell us what would work for you.

Apply About employer

More about this job

Responsibilities

Own the commercial relationships for two to three major North American client accounts, serving as the primary contact and escalation point while staying closely involved in delivery. Drive renewals, upsell and cross-sell, account planning, forecasting, and identification of risks and growth opportunities.

Requirements

Requires at least six years of enterprise technology account management, client partnerships, or customer success experience, with a record of growing complex accounts and delivering measurable renewal and expansion results. Candidates should be comfortable working closely with technical and delivery teams, presenting to senior client stakeholders, developing account plans and forecasts, and traveling regularly for client meetings.

Skills

Enterprise Account Management
Renewal Management
Upselling
Cross-Selling
Revenue Forecasting
Account Planning
Contract Management
Business Case Development
Stakeholder Management
Client Presentations
Technical Team Collaboration
Delivery Management
Risk Identification
Revenue Growth
Live Operations

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Technology
Sports Technology
Media Technology
Streaming
SaaS
Account Management
Client Partnerships
Customer Success
Rights Holders
Broadcasters
Renewals
Upselling
Cross-Selling
Net Revenue Retention
Revenue Forecasting
Account Planning
Contract Structures
Business Cases
Live Operations
OTT Streaming
Live Events
Delivery Teams
Product Teams
Engineering Teams
Multi-Stakeholder Accounts
On-Site Business Reviews

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