Find work in Canada.

519,425 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
MN
HSE Coordinator
Modern Niagara
London, ON
- Full-time
We are seeking an HSE Coordinator to join our team on the PowerCo project outside of London, ON. The HSE Coordinator supports the delivery of a strong, preventative safety culture across…
Added 11 mins ago
UH
Clinical Research Coordinator III (PK)
University Health Network
Toronto, ON
- Full-time
The Clinical Research Coordinator collaborates with Investigators and health care team to assume responsibility for the overall patient management and coordination of several clinical…
Added 11 mins ago
Director of Care - LPN
Optima Living
Red Deer, AB
Leads the development, implementation, evaluation, and revisions of care-related goals, objectives, and outcomes.
Added 27 mins ago
GC
Personal Support Worker - Grey Gables (Permanent, Part-Time)
Grey County
Markdale, ON
- Part-time
…excellent personal care to residents and is accountable to the PSW Coordinator. Primary functions include providing care according to the established resident care plan including all…
Added 27 mins ago
BA
Director of Marketing, Events & Community Growth
Boutique Awesome
Longueuil, QC
- Full-time
…create, launch and measure campaigns, lead and coach the events coordinator, and give the wider team a clear…
Added 41 mins ago
WF
Emergency Management Coordinator
Waycobah First Nation
Whycocomagh, NS
- Full-time
Position: Emergency Management Coordinator (EMC)
Added 41 mins ago
FH
Registered Nurse, Transition Line - ICU - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
…addition, we value career advancement and offer professional development and education…
Added 56 mins ago
TO
Assistant, Legal Services
Town of Caledon
Caledon, ON
- Full-time
Assist Administrative Coordinator for all new department hires and departing staff's IT, HR, and Maintenance requirements
Added 56 mins ago
SL
Wealth Sales Representative
Sun Life
Calgary, AB
- Full-time
Partner with the Wealth Sales Directors (field wholesalers) and a Wealth Sales Coordinator (administrative coordinators) to generate sales through the IIROC, MFDA, and MGA investment…
Added 56 mins ago
BU
Instructor GERO 5P14 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 56 mins ago
BU
Instructor GERO 5P13 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 56 mins ago
IC
Technical Support Coordinator
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Interac Real Time Payments Command Centre is currently recruiting a Technical Support, Coordinator role. This is a vacant role reporting into the Leader, Interac Real Time Payments Command…
Added 56 mins ago
TT
Payroll Coordinator
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $52,230 to $73,122 CAD / year
- Full-time
We’re looking for a Payroll Coordinator to ensure accurate and timely payroll processing for Home Office, Store and Distribution Services Associates across the business. In this role,…
Added 56 mins ago
S
Junior Civil Engineering Designer
Stantec
London, ON
- Full-time
Stantec has an active Community Development Group that provides services to the land development industry in London Region and surrounding areas. The role of a Junior Civil Engineering…
Added 57 mins ago
MD
Lead Analyst, Statistical Sampling - State Prog Admin Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Coordinator
Added 1 hour ago
PH
Social Worker MSW P1
Providence Healthcare
Vancouver, BC
- Full-time
…Professional Practice Leader and/or Research, Education and Practice Coordinator, the position supports the interdisciplinary program/team, which is under the direction of the Patient Care…
Added 1 hour ago
DC
Marketing and Communications Manager
DMCL Chartered Professional Accountants
Vancouver, BC
- Full-time
development priorities. You’ll work directly with partners and subject-matter experts to turn complex
Added 1 hour ago
NS
Family Medicine - Clare - Clare Health Centre
Nova Scotia Healthcare System
Yarmouth Indian Reserve No. 33, NS · Yarmouth, Nova Scotia
- Full-time
…Digby Diabetes Centre, an outpatient nutritionist, a wellness coordinator, a cardiovascular clinic and a hearing…
Added 1 hour ago
UH
Clinical Research Coordinator I
University Health Network
Toronto, ON
- Full-time
Peter Munk Clinical Trials and Translation Unit (CTTU) is looking for an energetic professional to fill the key role of Clinical Research Coordinator I (CRC I).
Added 1 hour ago
A
Learning & Development Coordinator
AccorHotel
Banff, AB
- Full-time
We are seeking a high-energy and versatile individual to join our team as a Learning and Development Coordinator at the Fairmont Banff Springs Hotel. In this role, you will be dedicated to…
Added 1 hour ago
VP
Coordonnateur(trice) chaîne d’approvisionnement et approvisionnement | Supply Chain & Procurement Coordinator
Victoria Park Medispa
Gatineau, QC
- Full-time
The Supply Chain & Procurement Coordinator coordinates inventory, warehouse, logistics, e-commerce, quality control, and procurement operations to support accurate inventory management,…
Added 1 hour ago
TC
Director of Sales and Marketing
Terex Corporation
Calgary, AB · Olds, AB · Vancouver, BC · BC · Sudbury, ON · ON · QC · CA-AB Olds
- Full-time
Lead the development of sales targets, budgets and forecasts.
Added 1 hour ago
TC
Retail Store Customer Service Coordinator Full Time- Vaughan Mills
TJX Canada – Winners, Marshalls, HomeSense
Vaughan, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
VB
Network & Telecom Analyst II
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
Added 1 hour ago
HC
Marketing and New Business Coordinator
Havas CX Canada
Toronto, ON
- Contract
We are seeking a strategic, creative and Marketing and New Business Coordinator to help support internal and external marketing communications and to support Havas CX’s client growth…

Demant Group

Business System Support Specialist

Toronto, ON, M2N 6K1, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 3+ years of experience in a technical support or quality assurance role, supporting systems, applications, or end users
Posting language: English
Posted: Oct 28, 2026

Original job description

Scope:

Reporting to the Information Technology Director, the Business Systems Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through our Order Management System (Blueprint). This role supports critical departmental initiatives, such as improving pricing validation, modernizing clinic forms, enhancing both client and employee experiences, and optimizing administrative workflows within Blueprint. The Business Systems Support Specialist works closely with teams across head office departments, contributing to cross-functional projects that uphold the organization’s commitment to service excellence and operational efficiency.

Success Criteria:

Maintain an accurate catalogue of products, services, and fees across all regions
Ensure private and third-party pricing is correctly configured across systems, forms, and SOPs,
Support seamless clinic setups, changes, and acquisitions through accurate system configuration, testing, and data maintenance
Resolve tickets in timely manner that is satisfactory to the requester

Responsibilities

Catalogue Management & Pricing Governance:

Maintain and update the catalogue of hearing aids, services, supplies, and accessories, ensuring accuracy in pricing, markups, and cost-of-goods
Standardize product naming conventions and pricing across all regions to ensure consistency and eliminate discrepancies.
Regularly monitor and update repair and service fees for both private pay and third-party billing to ensure accuracy and alignment with current policies.
Coordinate hearing aid price updates between manufacturers and OMS technicians to ensure timely and accurate implementation.
Collaborate with internal teams to implement private and third-party insurer pricing changes, ensuring consistency across reference materials and standard operating procedures.

Forms Management:

Update and optimize clinic invoice templates, client/clinical/physician forms, and audiological reports in Blueprint.
Audit, update, and maintain third-party forms configured in Blueprint to ensure accuracy and accessibility.
Work closely with cross-functional teams to ensure forms are aligned with evolving operational requirements and process changes.
Clinic Setup (Greenfields, Closures, Consolidations, Acquisitions):
Support the setup of new clinics and manage updates to existing clinic configurations to ensure seamless operational integration.
Maintain records for clinic renaming, relocation, closures, and rebrands, ensuring necessary updates are completed accordingly.
Collaborate with Systems Development Coordinator on system testing, validation and configuration for Acquisitions and Data Migrations.
Support amalgamation-related updates at the beginning of each year

Setup Menu Administration:

Conduct regular cleanup of setup menus to ensure efficiency and data accuracy.
Manage configurations for new insurers, discount reasons, journal entry types, and other administrative categories in Blueprint.
Oversee setup menu elements related to events and user administration, including HP signatures and audiometer calibration certificates ensuring proper configuration.
Facilitate transfer of appointments when a hearing professional departs or transfers between clinics.

System Optimization:

Collaborate cross-departmentally and with Field Teams regarding system gaps, solutions, and implications on operations, in coordination with the Systems Development Coordinator
Proactively identify opportunities to reduce administrative load within the field through feedback collection and Go Gemba clinic visits.
Implement and maintain enhancements to the pricing validation spreadsheet.

Ticket Resolution:

Address Freshdesk tickets related to pricing discrepancies, product additions, and Blueprint-related issues in a timely and efficient manner.
Provide technical support and solutions to frontline Customer Service as needed.
Assist with issues and enhancements related to forms and system functionality.
Assist our IT team in the resolution of broken connections between our audiology software and our order management system (NOAH-Blueprint integrations).

Knowledge & Skills:

Understanding of clinic management and audiology systems (e.g., Blueprint, NOAH integrations).
High attention to detail with strong data validation and auditing capabilities.
Proficiency in Excel or similar tools for pricing validation and analysis

Education & Experience:

College degree or diploma in a related field, or equivalent combination of education and relevant experience
3+ years of experience in a technical support or quality assurance role, supporting systems, applications, or end users
Blueprint experience required
Experience with third-party insurer billing preferred
Experience with ticketing systems preferred (e.g., Freshdesk)

Working Conditions:

Hybrid work environment
Two days minimum in North York Office (HQ)

Required Behaviours:

The ideal candidate for this role has alignment with our Demant Values:

We create trust – We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises.
We are team players – We collaborate and network effectively across the whole organization. We take initiative and help each other to achieve our ambitious goals.
We create innovative solutions – We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness.
We apply a can-do-attitude – We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.

Key Competencies:

Passionate
Self-starter
Personal organization
Results-Driven
Disciplined
Works with a sense of urgency

Accommodations:

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

Apply About employer

More about this job

Responsibilities

The Business Systems Support Specialist manages product catalogues, pricing configurations, and clinic forms within the Blueprint system to ensure operational efficiency. They also provide technical support, resolve system tickets, and collaborate on cross-functional projects to optimize administrative workflows.

Requirements

Candidates must have a college degree or diploma and at least 3 years of experience in a technical support or quality assurance role. Proficiency in Blueprint, Excel, and experience with third-party billing systems are required.

Skills

Blueprint
NOAH integrations
Data validation
Auditing
Excel
Technical support
Quality assurance
Third-party billing
Freshdesk
Pricing governance
System configuration
Forms management
Clinic administration
Data maintenance
Operational efficiency

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Support
Blueprint
NOAH
Pricing Validation
Catalogue Management
Freshdesk
Technical Support
Quality Assurance
Data Migration
Third-party Billing
Clinic Administration
System Configuration
Operational Efficiency
Excel
Data Maintenance
Audiology Systems
Order Management System
SOPs
Workflow Optimization
Cross-functional Collaboration

Report this job