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Added 8 mins ago
Sales Associate-Retail
Roots
Ajax, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 23 mins ago
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Associate Property Manager
BGIS
Quebec, QC
- Full-time
…will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop, administer and submit regular financial reporting and budgets (operating…
Added 23 mins ago
C
Meat Manager- Taber Food Store
Co-op
Taber, AB
- Full-time
The Team: You will support and lead the Meat Department team, providing clear direction and hands‑on, day‑to‑day leadership. The team is focused on delivering exceptional guest service,…
Added 38 mins ago
SL
AVP, Technology Resilience and Recover Risk Oversight
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 38 mins ago
H
Conseiller juridique /Legal Counsel
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
Hitachi Energy Canada is seeking a dynamic Legal Counsel to join our Montreal-based Legal & Integrity team. This is a unique opportunity to support a growing business and help shape the…
Added 53 mins ago
VG
Airport Technician 3 (Heavy Duty Mechanic)
Vantage Group
Kamloops, BC
- $45.3 CAD / hour
- Full-time
As a member of the Airport Operations team, the APT3 performs a broad range of maintenance, operational, and emergency response duties that support the safe, secure, and efficient operation…
Added 1 hour ago
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Part-Time Sales Associate - Famous Footwear CAN
Caleres
Concord, ON
- Part-time
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and…
Added 1 hour ago
Sales Associate-Retail
Roots
Vancouver, BC
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 1 hour ago
Product Line Manager - Geomembrane & Specialty Market
Intertape Polymer Group (IPG)
NB · Truro, NS · NS · ON · PE
Work with Operations team to provide accurate sales forecasts, optimize manufacturing plan, supply chain, and capacity utilization.
Added 1 hour ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
…solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like…
Added 1 hour ago
Lead Security Systems Technician
Kandor
Burnaby, BC
This is an exciting opportunity to join the Kendrix team and be part of the work that shapes smarter, more connected buildings across Canada.
Added 1 hour ago
Retail Associate - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Added 1 hour ago
HR Generalist
VinFast Recruitment
Toronto, ON
We are looking for an HR Generalist to support team members from our head office and showroom population. In this role, you will provide day-to-day operational HR support to employees and…
Added 1 hour ago
Medical Secretary - Medical Imaging Administration
Women's College Hospital
Toronto, ON
As a vital member of the Medical Imaging Department the Medical Secretary provides clerical and administrative support to the Clinics/Program. This will include reception duties, patient…
Added 1 hour ago
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Member Experience Associate
Movati
Ottawa, ON
- Full-time
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.
Added 1 hour ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Lead by example and be a pro-active member of the Ancient Cedars Spa Leadership Team.
Added 1 hour ago
WI
Front Office Supervisor - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Support and assist the Front Office Manager as they are responsible and accountable for the actions of all Front Office Team Members. Work as a “hands-on” supervisor assisting the team as…
Added 1 hour ago
WI
Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Lead by example and be a pro-active member of the Senior Management Team and Ancient Cedars Spa Leadership Team.
Added 1 hour ago
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Customer Service Representative (English & French)
CIBC
Mississauga, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking…
Added 1 hour ago
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Senior Counsel, Treasury and Payments Solutions
BMO
Toronto, ON · FCP
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 1 hour ago
B
Regional Sales Manager, BMO InvestorLine
BMO
Montreal, QC · HO
- Full-time
Provide ongoing sales support, training, and coaching to the assigned region of the Channel to optimize sales and channel performance
Added 1 hour ago
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Personal Banker
BMO
Colwood, BC
- Full-time
Acts as a key member of a collaborative and versatile branch and market team.
Added 1 hour ago
B
Assistant Manager, Road Assist Fleet
BCAA
Burnaby, BC
- Full-time
We are currently hiring a Regular Full-Time Assistant Manager for our Road Assist Fleet team!
Added 1 hour ago
M
Seasonal Stylist (Retail) (Part-time)
Mejuri
Toronto, ON
- Part-time
Mejuri is heading into its busiest time of year and looking for seasonal support to join our team! As a Seasonal Stylist, you'll be the first point of contact for our customers, and first…
Added 1 hour ago
E
Labour Relations Advisor
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
…Labour Relations Advisor will provide guidance, direction, and support to Human Resources and Operations teams across multiple locations on labour and employee relations matters. This role…

Demant Group

Client Service Administrator - Carleton Place, ON.

Carleton Place, ON, K7C 2T8, Canada

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Job details

Experience: At least 2 years of customer service experience
Posting language: English
Posted: Oct 2, 2026

Original job description

About HearingLife Canada

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”

Client Service Administrator:

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

How You’ll Make An Impact

As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.

Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.

What You Bring

At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel

What We Offer

Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through perkopolis and discounted rates to GoodLife Fitness

Accommodations

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

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More about this job

Responsibilities

The Client Service Administrator will serve as the first point of contact for clients, managing appointments, inquiries, and clinic operations. They are also responsible for administrative tasks including file maintenance, inventory management, and processing financial transactions.

Requirements

Candidates must have at least 2 years of customer service experience and strong organizational skills. Proficiency in Microsoft Excel and the ability to manage multiple priorities are also required.

Skills

Customer service
Appointment scheduling
Microsoft Excel
Administrative support
Problem solving
Communication
Organization
Accounting
Insurance claims processing
Inventory management
Professionalism

Benefits

Paid time off
Vacation
Wellness days
RRSP Matching
Healthcare
Dental
Training and development
Corporate discounts
GoodLife Fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Administration
Scheduling
Microsoft Excel
Healthcare
Hearing Healthcare
Inventory Management
Accounts Receivable
Insurance Claims
Clinic Operations
Client Relations
Hearing Aid Maintenance

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