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Added 9 mins ago
Support Worker
NHS Tayside
Angus, ON
Internship
An exciting opportunity has arisen for an allied health support worker to join our Community Rehabilitation Team based at Stracathro Hospital, Brechin providing services across North East…
Added 9 mins ago
Spécialiste en indemnisation, indemnités d'accidents
Intact
Ottawa, ON
Full-time
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
Added 9 mins ago
Associate
RBC Dominion Securities
Ottawa, ON
Full-time
By providing ongoing, exceptional service and support to our clients, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable Team member,…
Added 9 mins ago
Senior Mechanical Building Engineer
BPA
Ottawa, ON
Full-time
BPA is seeking a Senior Mechanical Building Engineer to join our multidisciplinary team and contribute to the delivery of innovative building projects across a variety of sectors. We are…
Added 9 mins ago
Prepared Foods Production Team Member (Deli / Culinary Prep) - Part Time
Whole Foods Market
North Vancouver, BC
$18.5 to $25 USD / hour
Part-time
Performs all functions related to preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a positive company image by…
Added 9 mins ago
Director of Event Planning
Westin Hotels & Resorts
Ottawa, ON
Full-time
Manages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event…
Added 9 mins ago
Assistant Manager – Food & Beverage Operations
Sheraton Hotels & Resorts
Toronto, ON · East York, ON
Full-time
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in…
Added 10 mins ago
Liquor Clerk-Northlands Liquor
Co-op
Medicine Hat, AB
Part-time
Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
Added 10 mins ago
Private Banking Associate (International Private Banking)
RBC
Vancouver, BC
Full-time
As a key member of the client relationship team, the Private Banking Associate - International Private Banking is responsible for developing sales and service solutions through regular…
Added 10 mins ago
Retail Store Advisor (Flex)
Mountain Equipment Company
Moncton, NB
As a Flexible Store Advisor, you’ll make MEC a great place to visit. You’ll give exceptional member service by matching people with gear that suits their needs, and you’ll share your…
Added 10 mins ago
Retail Sales Associates - Apparel & Clothing (Full Time)
Mountain Equipment Company
Laval, QC
Full-time
As an Advisor, you’ll make MEC a great place to visit. You’ll give exceptional member service by matching people with gear that suits their needs, and you’ll share your real-world…
Added 10 mins ago
Customer Experience Associate
TD
Vancouver, BC
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 10 mins ago
Senior Credit Underwriting Officer
TD
AB
Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 10 mins ago
Commercial Tenant Services Coordinator (On-Site) - New Market
Sterling Karamar Property Management
Newmarket, ON
$45,000 to $50,000 CAD / year
Full-time
Be a supportive team member of the Property Management Team. Take initiative to propose improvements of property administration processes or procedures.
Added 10 mins ago
Associate Financial Advisor
CIBC
BC
Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 10 mins ago
VIP Kitchen Staff (Part-time) - Cineplex Cinemas Yonge-Eglinton & VIP
Cineplex
Toronto, ON · SC Yonge & Eglinton & VIP
Part-time
As a VIP Kitchen Staff Member you support the Back-of-House Manager in leading the food service experience in your location. Our Kitchen Staff Members are passionate about food and…
Added 10 mins ago
Staff Therapist - Occupational Therapy - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform both independently and as a team member.
Added 10 mins ago
Financial Planner
BMO
Calgary, AB
Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 24 mins ago
Temporary Part Time - Social Worker
Park Place Seniors Living, Inc.
Calgary, AB
Part-time
Contributes to the development, implementation, and evaluation of the Resident care plan as an interdisciplinary team member. Advocates on behalf of the Resident and/or family as…
Added 24 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
AB · Alberta, Canada
Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 24 mins ago
Intern or Co-op, Assurance and Accounting - January 2027
ACCA Careers
Cranbrook, BC
Temporary
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 36 mins ago
School Assistant Administrative Secretary; Half-time (#049-OA)
Pembina Trails School Division
Winnipeg, MB
Part-time
Ability to work cooperatively as a team member
Added 36 mins ago
Accountant, Assurance and Accounting (September 2027)
ACCA Careers
Strathroy, ON
Full-time
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 36 mins ago
Accountant, Assurance and Accounting (January 2027)
ACCA Careers
Stratford, ON
Full-time
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 36 mins ago
Assistant Manager - Rooms Operations
Westin Hotels & Resorts
Ottawa, ON
Full-time
Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as…

Demant Group

Client Service Administrator - Sidney 5th St.

Sidney, BC, V8L 2X2, Canada

Experience: At least 2 years of customer service experience
Posting language: English
Posted: Sep 23, 2026

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Original job description

About HearingLife Canada:

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”

Client Service Administrator:

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

How You’ll Make An Impact:

As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.

Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.

What You Bring:

At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel

What We Offer:

Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through perkopolis and discounted rates to GoodLife Fitness

Accommodations:

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

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More about this job

Responsibilities

Welcome clients and provide customer service by handling inquiries, calls, and emails, while scheduling appointments and coordinating follow-ups. Support clinic operations by maintaining client files and supplies, assisting clinicians and events, performing basic hearing aid maintenance, and processing payments, insurance claims, accounts receivable, and inventory.

Requirements

Requires at least two years of customer service experience, strong organizational skills, and the ability to manage multiple priorities. Experience with Microsoft Excel is also required.

Skills

Customer Service
Client Relationship Building
Problem Solving
Appointment Scheduling
Schedule Coordination
Organization
Multitasking
Microsoft Excel
Administrative Support
Client File Management
Inventory Management
Payment Processing
Insurance Claims
Accounts Receivable
Basic Hearing Aid Maintenance
Event Support

Benefits

Paid Time Off
Vacation Days
Wellness Days
RRSP Matching
Healthcare
Dental Insurance
Ongoing Training And Development
Corporate Discounts
GoodLife Fitness Discounted Rates

Visa sponsorship

Not detected in the job text

Keywords

Hearing Healthcare
Client Service
Customer Care
Client-Centered Care
Inbound Calls
Email Inquiries
Appointment Scheduling
Clinician Schedules
Follow-Up Coordination
Clinic Maintenance
Client Files
Stock Orders
Hearing Aid Maintenance
Events
Local Promotions
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management
Microsoft Excel

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