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Added 12 hours ago
Client Service Administrator - LaSalle
HearingLife Canada
Windsor, ON
Full-time
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 13 hours ago
Client Service Administrator - LaSalle
Demant Group
Lasalle, ON
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 14 hours ago
Category Administrator
Farm Boy Inc.
Ottawa, ON
$45,000 CAD / year
Full-time
Collaborate with Finance to process vendor claims and manage monthly advertising and promotional costing.
Added 14 hours ago
Category Administrator
Farm Boy Inc.
Ottawa, ON
From $45,000 CAD / year
Full-time
Collaborate with Finance to process vendor claims and manage monthly advertising and promotional costing.
Added 15 hours ago
Service Coordinator, 12-month term
People Corporation
Winnipeg, MB · MB - Life Benefits Wpg
Full-time
…administration activities, resolve member inquiries, support claims processes, and facilitate effective communication between stakeholders. The role also contributes to the successful…
Added 16 hours ago
Service Coordinator, 12-month term
People Corporation
Winnipeg, MB
Full-time
…administration activities, resolve member inquiries, support claims processes, and facilitate effective communication between stakeholders. The role also contributes to the successful…
Added 16 hours ago
Junior Field Representative / Assistant Contract Administrator
Neegan Burnside Ltd.
Orangeville, ON
Full-time
Burnside Group of Companies is hiring a Junior Field Representative / Assistant Contract Administrator to join our Orangeville team. This is a strong opportunity for a recent graduate in…
Added 18 hours ago
Fleet Administrator
GFL Environmental Inc.
AB · Rocky View No 44, AB
Full-time
GFL Environmental is seeking a detail-oriented Fleet Administrator to support our shop operations and fleet maintenance management across British Columbia, Alberta, Saskatchewan, and…
Added 1 day ago
Accounting Clerk
Key West Ford Sales
New Westminster, BC
Full-time
Disability & life insurance (full time staff only)
Added 1 day ago
Contract Administrator-Infrastructure Field Services
CIMA+
Toronto, ON
$97,360 to $133,870 CAD / year
Full-time
A well-qualified Contract Administrator will work with our engineering team of designers and site representatives to provide contract administration and risk management, and to evaluate…
Added 1 day ago
Contract Administrator-Infrastructure Field Services
CIMA+
Toronto, ON
$97,360 to $133,870 CAD / year
Full-time
A well-qualified Contract Administrator will work with our engineering team of designers and site representatives to provide contract administration and risk management, and to evaluate…
Added 1 day ago
Finance Officer
McGill University
Brown Student Serv.
Full-time
…students, including health, mental health, financial, career, disability accommodation, religious and spiritual life, transition to and from university, as well as services specific to…
Added 1 day ago
Client Service Administrator - Sidney, BC. 5th St.
Demant Group
Sidney, BC
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 1 day ago
Client Service Administrator - Sidney 5th St.
HearingLife Canada
Sidney, BC
Full-time
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 1 day ago
Client Service Administrator - Sidney 5th St.
Demant Group
Sidney, BC
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 1 day ago
Client Service Administrator - Sidney BC. Beacon.
Demant Group
Sidney, BC
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 1 day ago
Customer Service Administrator (TruStone Financial)
Empire Life
Mississauga, ON
Full-time
TruStone is looking to hire a Customer Service Administrator to join their team! We are actively seeking candidates to fill a current, open position.
Added 2 days ago
Account Administrator
Axis Insurance Managers Inc
Toronto, ON
$65,000 to $75,000 CAD / year
Full-time
As an Account Administrator, a typical day might include:
Added 2 days ago
Client Service Administrator - Salmon Arm, BC.
HearingLife Canada
Salmon Arm, BC
Full-time
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 2 days ago
Client Service Administrator - Kingston, ON
HearingLife Canada
Kingston, ON
Full-time
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 2 days ago
Warranty Administrator
Inland Truck & Equipment
Leduc, AB
Full-time
The Warranty Administrator will be responsible for processing warranty claims. This involves interpreting failure reports and writing claims reports and submitting them to the…
Added 2 days ago
Client Service Administrator - Kingston, ON
Demant Group
Kingston, ON
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 2 days ago
Client Service Administrator - Salmon Arm, BC.
Demant Group
Salmon Arm, BC
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure…
Added 2 days ago
Administrator
GFL Environmental Inc.
AB
Full-time
Added 2 days ago
Warranty Administrator
INLAND KENWORTH US INC
Leduc, AB
Full-time
The Warranty Administrator will be responsible for processing warranty claims. This involves interpreting failure reports and writing claims reports and submitting them to the…

Demant Group

Client Service Administrator - Sidney BC. Beacon.

Sidney, BC, V8L 1Y3, Canada

Experience: At least 2 years of customer service experience
Posting language: English
Posted: Sep 1, 2026

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Original job description

About HearingLife Canada

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”

Client Service Administrator:

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

How you will Make an Impact:

As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.

Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.

What We Offer:

Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through Perkopolis and discounted rates to GoodLife Fitness

What You Bring:

At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel

Accommodations:

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

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More about this job

Responsibilities

Welcome clients and provide customer service by handling inquiries, calls, and emails, while scheduling appointments and coordinating follow-ups. Support clinic operations through file and inventory management, basic hearing aid maintenance, event and promotion assistance, payment processing, insurance claims, and accounts receivable.

Requirements

Applicants must have at least two years of customer service experience, strong organizational skills, and the ability to manage multiple priorities. Experience with Microsoft Excel is also required.

Skills

Customer Service
Client Relationship Building
Problem Solving
Appointment Scheduling
Schedule Coordination
Organization
Multitasking
Microsoft Excel
Administrative Support
Client File Management
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management
Hearing Aid Maintenance
Email and Phone Communication

Benefits

Paid Time Off
Vacation Days
Wellness Days
RRSP Matching
Healthcare
Dental Coverage
Ongoing Training and Development
Corporate Discounts
Discounted Gym Membership

Visa sponsorship

Not detected in the job text

Keywords

Hearing Healthcare
Hearing Loss
Hearing Devices
Client-Centered Care
Customer Service
Appointment Scheduling
Clinician Schedules
Client Files
Microsoft Excel
Hearing Aid Maintenance
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management
Stock Orders
Clinic Operations
Client Follow-Ups
Local Promotions
Event Support

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