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Added 2 mins ago
Harm Reduction Worker
Lookout Housing and Health Society
Duncan, BC
Participate as a team member with staff to ensure a safe and caring environment by responding to emergencies and supporting others through methods and information
Added 2 mins ago
FS
Compliance Officer
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.
Added 2 mins ago
Operations Advisor
Independent Electricity System Operator
Canada
This is a unionized position that falls within the Major Projects team with the Markets and Relaibility Business Unit.
Added 2 mins ago
E
Manager, Clinical Contracts
Extendicare
Markham, ON · SGP (Steeles Ave.)
- Full-time
Monitor supplier commitments, including pricing, rebates, service levels, contract renewals, and performance requirements to ensure compliance and maximize contract value, including…
Added 2 mins ago
E
Registered Practical Nurse (RPN) - Full time - Countryside
Extendicare
Sudbury, ON · Axm - Countryside
- Full-time
To work as a member of the inter professional team as described by Extendicare's Professional Practice Model applying the person centered approach to care;
Added 2 mins ago
E
Registered Practical Nurse (RPN) - Part time - Countryside
Extendicare
Sudbury, ON · Axm - Countryside
- Part-time
To work as a member of the inter professional team as described by Extendicare's Professional Practice Model applying the person centered approach to care;
Added 2 mins ago
Health Care Aide - Certified-Aide en soins de santé-certifié
Winnipeg Regional Health Authority
MB · St. Pierre-Jolys, MB
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Join a region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you…
Added 2 mins ago
Speech-Language Pathologist
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform both independently and as a team member.
Added 2 mins ago
Nurse 2 - Urgent Care
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform independently and as a member of the healthcare team.
Added 2 mins ago
Store Manager | Park Place Shopping Centre
TELUS
Lethbridge, AB
Unlock each team member's potential through regular coaching and feedback
Added 2 mins ago
Clerk 3 (Food Safety Clerk)
The Government of Nova Scotia
Bedford, NS
As a Food Safety Clerk 3, you will provide principal administrative and client-service support for the Bedford office. You will serve as a front-line contact for the public, industry…
Added 2 mins ago
Software Developer I
Bell
Toronto, ON
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes…
Added 2 mins ago
Student Services Assistant
University of Toronto
Toronto, ON
Working as part of a collaborative team, the Student Services Assistant provides friendly, knowledgeable, and timely service. Together with the rest of the Registrar's Office, the Student…
Added 2 mins ago
CC
Manufacturing Engineering Manager
Carfair Composites
Winnipeg, MB
- Full-time
Work effectively as a member of the manufacturing management team to ensure operational metrics are achieved and any remedial action is actively pursued.
Added 2 mins ago
B
Bilingual Inbound Fraud Specialist (French and English)
BMO
NB · New Brunswick, Canada
- Full-time
Provides input and develops recommendations for process and customer service improvements.
Added 2 mins ago
SH
Health Care Aide - Certified-Aide en soins de santé-certifié
Southern Health-Santé Sud
St-Pierre-Jolys, MB
- Full-time
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Joina region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you…
Added 2 mins ago
KB
Financial Analyst
Kent Building Supplies
Saint John, NB
- Full-time
…source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training…
Added 2 mins ago
YM
Analyst – Data Analytics & Reporting (Parts & Accessories)
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
Works closely with cross-functional teams (P&A SCM {supply-chain materials} Team, GYPA {Genuine Yamaha Parts & Accessories} Order Management, PLMs, Field Sales, S&OP, Directors/Leadership)…
Added 2 mins ago
KB
Contractor Sales-Plumbing Specialist
Kent Building Supplies
Saint John, NB
- Full-time
…source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training…
Added 2 mins ago
B
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
Added 2 mins ago
KB
Department Manager - Inside LBM/Kitchens/Bath/Flooring/Paint/Household/Decor
Kent Building Supplies
Saint John, NB
- Full-time
…source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training…
Added 2 mins ago
TD
DZ Driver [Arborist Apprentice]
The Davey Tree Expert Company
Brantford, ON
- Full-time
Operate as an active crew member with supporting ground crew and crew leader.
Added 2 mins ago
KB
Contractor Sales-Plumbing Specialist
Kent Building Supplies
Fredericton, NB
- Full-time
…source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training…
Added 2 mins ago
GL
Specialist, Document Production Services
Goodmans LLP
Toronto, ON
- Full-time
We are looking for a full-time Specialist, Document Production Services. As a key member of the Document Production Services team, you will be reporting to the Team Leader, Document…
Added 2 mins ago
T
Personal Banking Associate (Full time)- Cap- Rouge
TD
Quebec, QC · Cap-Rouge, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…

Demant Group

Client Service Administrator - Vaughan ON

Vaughan, ON, L4K 0E8, Canada

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Job details

Experience: At least 2 years of customer service experience
Posting language: English
Posted: Oct 29, 2026

Original job description

About HearingLife Canada:

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”

Client Service Administrator:

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

How You'll Make an Impact:

As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.

Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.

What You Bring:

At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel

What We Offer:

Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through Perkopolis and discounted rates to GoodLife Fitness

Accommodations:

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

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More about this job

Responsibilities

The Client Service Administrator will serve as the primary point of contact for clients, managing appointments, inquiries, and clinic operations. They are also responsible for maintaining client files, handling basic hearing aid maintenance, and overseeing financial tasks like insurance claims and inventory.

Requirements

Candidates must have at least 2 years of customer service experience and strong organizational skills. Proficiency in Microsoft Excel is required to manage clinic operations and administrative tasks effectively.

Skills

Customer service
Appointment scheduling
Microsoft Excel
Administrative support
Problem solving
Communication
Inventory management
Accounting
Insurance claims processing
Organization
Data entry
Professionalism

Benefits

Paid time off
Vacation
Wellness days
RRSP Matching
Healthcare
Dental
Training and development
Corporate discounts
Fitness discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Healthcare
Hearing Healthcare
Clinic Operations
Appointment Scheduling
Microsoft Excel
Administrative Support
Inventory Management
Accounts Receivable
Insurance Claims
Hearing Aid Maintenance
Client Relations
Perkopolis
GoodLife Fitness

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