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Added 12 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 12 mins ago
OH
Executive Vice President, Provincial Clinical Programs
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
…the President and Chief Executive Officer and serving as a member of the Senior Leadership Team, the EVP leads a broad provincial clinical mandate focused on integrating and coordinating…
Added 12 mins ago
IH
Registered Nurse (RN/RPN) | Long-term Care
Interior Health Authority
Merritt, BC
- Internship
Provides nursing care to Long-term Care patients, both by working independently and as a member of an interdisciplinary team
Added 12 mins ago
C
Sales Associate III
Coach
Mirabel, QC
- Part-time
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to…
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C
Sales Associate II
Coach
Mirabel, QC
- Part-time
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to…
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Duncan, BC
- Part-time
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Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
New Glasgow, NS
- Full-time
…physiotherapist reports to a Health Services Manager and as a member of a clinical team, the physiotherapist collaborated with colleagues to determine team goals and objectives,…
Added 12 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
…an accommodation while seeking employment, please contact a member of our Human Resources team to make…
Added 12 mins ago
NS
Manager - Primary Health Care
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
The Health Services Manager (HSM), Primary Health Care (PHC) is a member of the leadership team and is responsible for the operation, functioning and quality of the Primary Health Care,…
Added 12 mins ago
MT
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MediFlex Talent Solutions
Toronto, ON · Scarborough, ON
- Full-time
Identify discrepancies and flag them promptly to the right team member
Added 12 mins ago
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Registered Nurse (RN) | Perioperative
Interior Health Authority
Summerland, BC
- Internship
Provides nursing care to OR patients, both by working independently and as a member of an interdisciplinary team
Added 12 mins ago
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Rehabilitation Assistant - Rehabilitation Services
Nova Scotia Health Authority
Waterford
- Full-time
Under the direction of the Manager, and under the supervision of therapists, the Rehabilitation Assistant, as an active member of the patient care team, works with individuals, families and…
Added 26 mins ago
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United Way British Columbia
Prince George, BC
- $82,100.2 CAD / year
- Full-time
…resourceful and comfortable wearing multiple hats in a small team…
Added 26 mins ago
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Commissioning Piping Coordinator
Manpower
AB · Edmonton, AB
- Contract
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Added 26 mins ago
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- Full-time
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Added 26 mins ago
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Demant Group

Client Service Administrator - Vaughan ON

Vaughan, ON, L4K 0E8, Canada

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Job details

Experience: At least 2 years of customer service experience
Posting language: English
Posted: Oct 29, 2026

Original job description

About HearingLife Canada:

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”

Client Service Administrator:

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

How You'll Make an Impact:

As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.

Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.

What You Bring:

At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel

What We Offer:

Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through Perkopolis and discounted rates to GoodLife Fitness

Accommodations:

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

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More about this job

Responsibilities

The Client Service Administrator will serve as the primary point of contact for clients, managing appointments, inquiries, and clinic operations. They are also responsible for maintaining client files, handling basic hearing aid maintenance, and overseeing financial tasks like insurance claims and inventory.

Requirements

Candidates must have at least 2 years of customer service experience and strong organizational skills. Proficiency in Microsoft Excel is required to manage clinic operations and administrative tasks effectively.

Skills

Customer service
Appointment scheduling
Microsoft Excel
Administrative support
Problem solving
Communication
Inventory management
Accounting
Insurance claims processing
Organization
Data entry
Professionalism

Benefits

Paid time off
Vacation
Wellness days
RRSP Matching
Healthcare
Dental
Training and development
Corporate discounts
Fitness discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Healthcare
Hearing Healthcare
Clinic Operations
Appointment Scheduling
Microsoft Excel
Administrative Support
Inventory Management
Accounts Receivable
Insurance Claims
Hearing Aid Maintenance
Client Relations
Perkopolis
GoodLife Fitness

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