Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,891
Employers: 504

Advertised starting pay

Average starting payCAD / hour: $19.64Across 229 listings
Average starting payCAD / year: $46,011Across 46 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%137 listings
On-site: 91%1,721 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (184), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Save this search

Added 1 month ago
Customer Service Representative
FortisBC
Trail, BC
…energy, natural gas, electricity and propane to 1.3 million…
Added 1 month ago
Customer Service Associate
Dempsey Corp Canada
Toronto, ON
$40,000 to $48,000 CAD / year
Full-time
Dempsey is looking for a capable, motivated individual to join our Customer Care & Service Delivery team.
Added 1 month ago
Customer Service Representative
Circle K
St. John's, NL
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer Service Representative
Circle K
New Glasgow, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Overnight Customer Service Representative
Circle K
NS · McLellan's Brook, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Overnight Customer Service Representative
Circle K
Bouctouche, NB
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer Service Representative
Circle K
St. John's, NL
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer Service Representative (Motivator) - Saint John McAllister
GoodLife Fitness
Saint John, NB
Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
Customer Service Representative
Allredi
Laval, QC
Full-time
The Customer Service Representative is responsible for responding to customer inquiries and ensuring all customer needs are met in a timely and professional manner. Typical inquiries…
Added 1 month ago
Customer Service Representative
Linamar Corporation
Salford, ON
Full-time
The Customer Service Representative role is essential in providing top-tier support for all Salford products and assisting customers with their needs. This role requires passion for helping…
Added 1 month ago
Customer Service Representative - Speedy Glass
Belron
Nanaimo, BC · Speedy - North Nanaimo
Full-time
Added 1 month ago
Customer Service Representative (Calgary South)
Trail Appliances Ltd.
Calgary, AB
Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Added 12 days ago
Customer Service Representative
U-Haul
Oshawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 1 month ago
Customer Service Representative
RST Sunbury Transport
Saint John, NB
Full-time
The successful candidate will be a key contributor to fulfilling our customers’ requirements in order to maintain satisfactory levels of service; this position will provide integral support…
Added 1 month ago
Customer Service Representative
Circle K
Fredericton, NB
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Customer service associate
RONA
Blainville, QC
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 month ago
Customer Service Representative
Circle K
Truro, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Added 1 month ago
Overnight Customer Service Representative (Motivator) – Sherwood Park Mall
GoodLife Fitness
Sherwood Park, AB
Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
MB · Manitoba, Canada
Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 1 month ago
Customer Service Representative
Farm Boy Inc.
Aurora, ON
$17.6 CAD / hour
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 2 months ago
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
ON · Ontario, Canada
Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 2 months ago
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NT · Northwest Territories, Canada
Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Added 1 month ago
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Paradise, NL
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 months ago
Customer Service Representative
Splash N Learn Swim School Inc
Barrie, ON
Up to $18.5 CAD / hour
Added 1 month ago
Post Office Clerk, Hourly Full Time Day
Shoppers Drug Mart
Edmonton, AB
Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Dempsey Corp Canada

Customer Service Associate

Toronto, ON, Canada

Pay: $40,000 to $48,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Aug 20, 2026

Apply About employer

Applications open in a new tab.

Original job description

Role Overview

Dempsey is looking for a capable, motivated individual to join our Customer Care & Service Delivery team.

This is an entry-level role designed for someone who may have limited direct Customer Service experience but demonstrates strong learning ability, good judgment, attention to detail, and the potential to grow quickly in a business environment.

The role will initially focus on supporting the Customer Service team with essential operational activities that keep orders, customers and internal processes moving efficiently. These include invoicing, month-end support, customer communications, order follow-up, reporting and other service-delivery activities that are highly important and often time-intensive.

The intention is for this role to develop into a full Customer Service Representative position in our Food Division within approximately 12 months, based on performance and readiness.

Key Responsibilities

Customer Service & Operational Support

Support day-to-day Customer Service operations and help ensure customer orders move through the process accurately and efficiently.
Complete invoicing and related order-processing activities.
Support month-end order and invoicing requirements, including follow-up on outstanding items.
Prepare and send routine customer communications, including delay notices, shipment updates and requests for information.
Monitor open items and follow up with internal teams to help keep orders moving.
Maintain accurate customer, order and delivery information within Dempsey systems.
Assist with operational reports, trackers, documentation and recurring Customer Service activities.
Provide additional support during periods of high volume, special projects or changing business needs.

Cross-Functional Coordination

Work closely with Customer Service, Supply Chain, Warehousing, Pricing and Sales to resolve routine order and customer requirements.
Learn how inventory, pricing, purchasing, warehousing and transportation impact customer orders.
Recognize when information is missing or unclear and proactively obtain the information required to move work forward.
Support process improvements that reduce manual effort and improve service consistency.

Career Development

This role is intended to be a starting point, not a permanent administrative position.

As the successful candidate develops their knowledge and confidence, responsibilities will progressively expand to include:

Independent customer order entry and management.
Resolution of routine customer and order issues.
Coordination of customer requirements across internal teams.
Increasing ownership of customer relationships and account activity.
Ultimately, management of a portfolio of Food Division customer accounts as a fully functioning Customer Service Representative.

Progression will be based on demonstrated capability, independence, business understanding and performance.

Qualifications

College diploma, university degree or certificate in Business, Communications, Supply Chain, Operations or a related discipline required. Recent graduates are encouraged to apply.
Some previous part-time/seasonal work experience in retail, manufacturing, distribution, hospitality, customer service or another operational environment is considered an asset.
Comfortable using Microsoft Office; proficient with Excel and Outlook. Familiarity with business systems is an asset.
Clear and professional written and verbal communication in English.
Work Authorization: Candidates must be legally authorized to work in Canada on an ongoing basis. Dempsey is unable to provide immigration or work permit sponsorship for this position, now or in the future.

What We’re Looking For

We are less focused on years of experience and more interested in someone who shows strong potential.

The ideal candidate is:

A quick learner who can understand and retain new processes.
Organized and comfortable working with detailed, time-sensitive information.
Naturally curious and willing to ask thoughtful questions.
Able to follow processes while gradually developing independent judgment.
Comfortable taking ownership of assigned work and seeing it through.
Reliable, responsive, and attentive to detail.
Comfortable working across multiple priorities and teams.
Customer-minded and able to understand how behind-the-scenes work affects the customer experience.
Motivated to learn, take on increasing responsibility, and build a career in Customer Service and Operations.
Must be a strong relationship builder who connects naturally with customers, communicates confidently, and earns trust through responsive, thoughtful service.

What Success Looks Like

Initially:
Become reliable and increasingly independent in invoicing, customer communications, order follow-up, and core Customer Service support activities.

As capability develops:
Take on more complex order-management responsibilities and direct customer interaction.

Within approximately 12 months:

Be ready to transition into a full Customer Service Representative role supporting a portfolio of Dempsey Food customers.

Apply About employer

More about this job

Responsibilities

The associate will support daily customer service operations, including order processing, invoicing, and month-end reporting. They will also coordinate with internal teams to ensure efficient service delivery and resolve routine customer requirements.

Requirements

Candidates must hold a college diploma, university degree, or certificate in a relevant discipline such as Business or Supply Chain. Proficiency in Microsoft Office, particularly Excel and Outlook, along with strong communication skills, is required.

Skills

Customer Service
Order Processing
Invoicing
Microsoft Office
Excel
Outlook
Communication
Attention To Detail
Relationship Building
Reporting
Supply Chain Knowledge
Problem Solving
Time Management
Data Entry
Operational Support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Invoicing
Supply Chain
Logistics
Microsoft Office
Excel
Outlook
Reporting
Food Division
Operations
Data Entry
Communication
Relationship Management
Process Improvement
Inventory
Pricing
Purchasing
Transportation
Administrative Support

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