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Added 9 mins ago
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- Full-time
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Added 39 mins ago
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Denny’s Canada

General Manager

Langley (District), BC, Canada
Langley, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description Denny’s Canada, proudly 100% Canadian-owned and operated, has been “Canada’s Diner” for 55 years, welcoming guests to connect over quality food at great value. Acquired by Northland Properties Corporation in 1992, it forms part of a larger family of hospitality brands that includes Chop Steakhouse & Bar, Moxies, Sandman Hotel Group, and several leading resorts and hotels. Headquartered in Vancouver, Denny’s Canada operates and franchises 87 restaurants across the country, offering a diverse, inclusive dining experience. The brand is recognized for strong guest satisfaction, serving a broad menu of high-quality, affordable dishes. Team members join a stable, well-known organization with a strong focus on hospitality, community, and long-term growth.

Role Description The General Manager is a full-time, on-site leadership role based at the Denny’s Canada restaurant in Langley, BC. This position oversees day-to-day restaurant operations, including managing staff schedules, supervising front-of-house and back-of-house teams, and ensuring consistent, high-quality guest service. The General Manager monitors financial performance, controls labor and food costs, and supports sales growth through local marketing and operational efficiency. Responsibilities include hiring, training, coaching, and performance management, as well as maintaining brand standards, food safety, workplace safety, and regulatory compliance. The role also involves handling guest feedback, resolving issues in a professional manner, and fostering a positive, inclusive work environment that supports retention and development.

Qualifications

Leadership and people management skills, including team supervision, coaching, and conflict resolution.
Operational management experience in restaurant or hospitality, including scheduling, inventory, and cost control.
Strong customer service and guest relations skills, with the ability to handle feedback and improve service standards.
Financial acumen, with experience in budgeting, P&L review, and KPI monitoring.
Knowledge of food safety, health and safety regulations, and quality assurance practices.
Effective communication and interpersonal skills, with the ability to collaborate across diverse teams.
Proven ability to work in a fast-paced environment, prioritize tasks, and make sound decisions under pressure.
Previous experience as a General Manager or senior supervisor in a full-service restaurant or similar setting.
Availability to work a flexible schedule, including days, evenings, weekends, and holidays as required.
Understanding of local marketing initiatives and community engagement is an asset.
Post-secondary education in hospitality, business, or a related field is an asset but not required.

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More about this job

Responsibilities

Oversee daily restaurant operations, including staffing, scheduling, guest service, food and workplace safety, and compliance with brand standards. Manage financial performance and costs, support sales growth, develop and coach employees, and resolve guest concerns.

Requirements

Requires prior experience as a General Manager or senior supervisor in a full-service restaurant or similar setting, with strengths in leadership, restaurant operations, customer service, and financial management. Candidates should understand food and workplace safety requirements, communicate effectively, make sound decisions in a fast-paced environment, and be available for a flexible schedule; related post-secondary education and local marketing experience are assets.

Skills

Leadership
People Management
Team Supervision
Coaching
Conflict Resolution
Restaurant Operations
Staff Scheduling
Inventory Management
Cost Control
Customer Service
Guest Relations
Budgeting
Profit And Loss Review
KPI Monitoring
Food Safety
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Restaurant Operations
Hospitality
Front Of House
Back Of House
Staff Scheduling
Hiring
Training
Performance Management
Guest Service
Guest Feedback
Labor Cost Control
Food Cost Control
Inventory Management
Budgeting
Profit And Loss
KPI Monitoring
Sales Growth
Local Marketing
Food Safety
Workplace Safety
Regulatory Compliance
Quality Assurance
Brand Standards
Community Engagement
Employee Retention

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