Company Description Denny’s Canada is a proudly 100% Canadian-owned and operated restaurant brand that has been welcoming guests since 1970. Known as “Canada’s Diner,” it offers an inclusive, comfortable space where people can connect over quality food at great value. As part of Northland Properties Corporation, Denny’s Canada is aligned with several well-known hospitality brands, including Chop Steakhouse & Bar, Moxies, and Sandman Hotel Group. Headquartered in Vancouver, Denny’s Canada operates and franchises 87 locations nationwide and is recognized for strong guest satisfaction. Team members join a reputable organization dedicated to serving a diverse menu of high-quality food at affordable prices.
Role Description This is a full-time, on-site Server role based in Edmonton, AB. The Server is responsible for greeting guests, presenting menus, and providing prompt, friendly table service throughout each visit. Day-to-day tasks include taking food and beverage orders, entering orders accurately into the POS system, coordinating with kitchen staff, and delivering meals and beverages in a timely manner. The role involves checking on guest satisfaction, responding to questions and special requests, and handling payments and receipts with attention to detail. Servers help maintain a clean and safe dining environment, follow food safety and hygiene standards, and support teammates to ensure efficient, high-quality service during all shifts.
Qualifications
- Strong guest service and hospitality skills, with a passion for creating a welcoming and positive dining experience.
- Open availability, including late-night and overnight shifts, is highly preferred.
- Excellent communication and interpersonal skills to interact professionally with guests, team members, and management.
- Strong sales and upselling abilities, including promoting menu specials, alcoholic beverages, cocktails, and other featured products.
- Basic math and cash-handling skills, with the ability to operate POS systems and process payments accurately.
- Ability to multitask, prioritize responsibilities, and maintain efficiency in a fast-paced restaurant environment.
- Willingness to perform side duties, maintain cleanliness, and support daily restaurant operations.
- Knowledge of food safety, sanitation, and responsible alcohol service practices. A valid Alberta ProServe certification is required for employees serving alcohol.
- Reliable, punctual, and flexible to work mornings, evenings, late nights, weekends, and statutory holidays.
- Previous restaurant serving experience is preferred; however, training will be provided to suitable candidates.
- Strong teamwork, accountability, and a positive attitude toward guest satisfaction and achieving sales targets.
- Must be legally eligible to work in Canada and meet applicable provincial employment requirements.
