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Administrative Assistant - Westmount Dental Centre

  • AB, Canada
  • Westmount Dental Centre, Canada

Full-time

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Job details

Job type
Full-time
Experience
Minimum 1 year of dental administration experience
Posting language
English
Posted

Original job description

Get To Know Us:

Westmount Dental Centre is a well-established, patient-focused dental clinic in Edmonton dedicated to providing high-quality comprehensive dental care in a welcoming and professional environment. Our team is committed to delivering personalized treatment with a strong emphasis on patient comfort, preventive care, and long-term oral health. We take pride in fostering a collaborative and supportive workplace culture where teamwork, continuous learning, and professional growth are encouraged.


Schedule:

  • Rotational weeks. Monday shifts can be 7am-3pm, 1pm-9pm, or 11am-7pm and change every 6 weeks.

  • Week one: Tuesday to Friday 7am-2pm.

  • Week two: 2pm-9pm Tuesday to Friday, Saturday 9am-4pm.

  • There is a $6.00 premium for evening and weekend shifts


Benefits of Joining Our Team:

  • Now offering an RRSP matching program for our permanent team members - helping you grow your future while you build your career with us

  • Competitive compensation

  • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

  • Attend social and CE events to network with dental professionals in your community

  • Work-life balance and flexibility

  • Access to modernized technology to provide optimal oral care to patients


Responsibilities:

  • Greet and assist patients as they arrive; ensure a lasting positive impression for them

  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

  • Effectively manage recall system and accurately maintain patient database

  • Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

  • Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts


About You:

  • Minimum 1 year of dental administration experience

  • Clinical background and experience with dental software programs considered an asset


Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

More about this job

Responsibilities

The administrative assistant is responsible for greeting patients, managing the appointment schedule, and maintaining the patient database. They also handle patient inquiries, process correspondence, and manage patient records.

Requirements

Candidates must have a minimum of one year of dental administration experience and be legally eligible to work in Canada. Experience with dental software programs and a clinical background are considered assets.

Skills

  • Dental administration
  • Patient reception
  • Appointment scheduling
  • Recall system management
  • Database maintenance
  • Patient communication
  • Record management
  • Dental software

Benefits

  • RRSP matching program
  • Competitive compensation
  • Corporate gym membership
  • Home and auto insurance discounts
  • Entertainment and product discounts
  • Employee and Family Assistance Program
  • Continuing education
  • Networking events

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Healthcare
  • Customer Service & Support

Keywords

  • Dental administration
  • Patient care
  • Appointment scheduling
  • Recall system
  • Patient database
  • Dental software
  • Record keeping
  • Customer service
  • Administrative support
  • Healthcare
  • Dental clinic

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