Dental Administrator - Montrose Dental

Niagara Falls, ON, Canada

The wage for this Dental Administrator position is $21-$26/hour depending on skills, experience, and location. · Full-time

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Job details

Pay: The wage for this Dental Administrator position is $21-$26/hour depending on skills, experience, and location.
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum 1 year of Dental Administration experience is required
Posting language: English
Posted: Oct 27, 2026

Original job description

Get to know us:

At Montrose Dental, our dental administrators play an essential role in creating a welcoming patient experience and keeping our practice running smoothly. Located in Niagara Falls, we’ve proudly served our community for over 25 years with compassionate, patient-focused care. We’re looking for an organized, personable team player who enjoys connecting with patients and contributing to a positive, supportive work environment where they can grow and thrive.

Schedule:

Monday: 8:30am - 3:30pm

Tuesday -Thursday: 10:00am - 6:00pm

Friday: 9:00am - 2:00pm

What Sets Us Apart:

Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Dental Administrator position is $21-$26/hour depending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Role:

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

Minimum 1 year of Dental Administration experience is required
Experience with Open Dental software is an asset, experience with dental software is required
Clinical background is considered an asset

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

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More about this job

Responsibilities

Welcome patients and manage appointments, recalls, patient records, referrals, correspondence, and potential cancellations. Handle post-treatment billing, payments, insurance claims, and patient questions about fees.

Requirements

At least one year of dental administration experience and experience with dental software are required. Open Dental experience and a clinical background are assets; candidates must be legally authorized to work in Canada.

Skills

Patient Reception
Appointment Scheduling
Schedule Optimization
Patient Recall Management
Patient Records Management
Dental Administration
Telephone Inquiries
Referral Processing
Patient Correspondence
Cancellation Management
Patient Billing
Payment Processing
Insurance Claims
Fee Inquiries
Open Dental

Benefits

RRSP Matching
Gym Discounts
Insurance Savings
Entertainment Deals
Employee And Family Assistance Program
Continuing Education
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Dental Administration
Patient Care
Patient Experience
Appointment Scheduling
Schedule Optimization
Recall System
Patient Records
Dental Software
Open Dental
Referral Letters
Patient Correspondence
Cancellation Management
Patient Billing
Payment Processing
Insurance Claims
Fee Inquiries
Clinical Background
Continuing Education
Practice Growth

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