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Added 29 mins ago
C
Senior Site Reliability Specialist (SRE) – Equity Trading Platform
CGI
Montreal, QC
- Full-time
We’re looking for a Senior Site Reliability Engineer to join our Montréal team. You’ll deploy, support, and improve the Equity platform across the Americas, helping provide the best…
Added 59 mins ago
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Teacher Documentalist / Enseignant-e documentaliste (2027-2028)
TFS - Canada’s International School (Toronto French School)
Toronto, ON
- Full-time
You will support the Learning Forum with related administrative duties.
Added 59 mins ago
A
Spécialiste Qualité Fournisseurs
Actalent
Laval, QC
- $40 to $55 CAD / hour
- Contract
Added 59 mins ago
VM
Canadian Immigration Specialist / RCIC
Visa Master Canada (VMC)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Canadian Immigration Specialist / RCIC (2–5 Years Hands-On Experience)
Added 59 mins ago
A
ILS Specialist
Actalent
North Vancouver, BC
- $35 CAD / hour
- Contract
Job Title: Integrated Logistics Support Specialist
Added 59 mins ago
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Specialist – Project Planning & Integration
Hays
Sudbury, ON
- $110,000 to $125,000 CAD / year
- Full-time
Support schedule risk analysis activities by working closely with the Sr. Specialist, Project Risk Management to identify schedule uncertainty, model risk events, and establish schedule…
Added 59 mins ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
You will operate with the speed and resourcefulness of an early-stage business, while having access to the capabilities, infrastructure and expertise of the broader Knix organization.
Added 59 mins ago
A
Spécialiste Du Contrôle De Qualité
Actalent
Quebec, QC
- $40 to $48 CAD / hour
- Full-time
Manage non-conformities and support corrective actions.
Added 59 mins ago
CG
Member Engagement Specialist
Compass Group Canada
Mississauga, ON
- Full-time
The Foodbuy Member Engagement Specialist is responsible for proactively driving member value while supporting the account management and sales teams. This individual is a self-starter,…
Added 59 mins ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 59 mins ago
IH
Payroll Specialist
Impact HR
AB · Edmonton, AB
- Full-time
ImpactHR is pleased to be partnering with District Mechanical on an exciting search for their next Payroll Specialist. We work closely with our clients to understand not just the role, but…
Added 59 mins ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 2 hours ago
RS
Associé d’inventaire/Inventory Associate
Retail Services WIS Corporation
Montréal-Est, QC
- Part-time
Added 3 hours ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Therapeutic Specialist, Neuroscience based in Canada.
Added 3 hours ago
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Mortgage Specialist
BMO
Victoria, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 3 hours ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Therapeutic Specialist, Neuroscience based in Canada.
Added 3 hours ago
V
Spec, Planning & Business Partnership - Finance
Vale
Canada
- Full-time
We are currently seeking an IT Specialist – Finance to join our Information Technology team in Toronto, Ontario.
Added 3 hours ago
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Key Account Specialist, Ophthalmology - Southwestern Ontario
Bayer
Guelph, ON · Mississauga, ON
- Full-time
assist customers with any support needed related to access of Bayer’s ophthalmology product
Added 4 hours ago
SL
Accounts Payable Specialist
Sporting Life
Woodbridge, ON
- Full-time
Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
Added 4 hours ago
PG
Production Operations Manager
Plan Group Inc.
Brampton, ON
- Full-time
Collaborate with the Production Specialist and Prefab Mgr in creating and refining shop processes to support team productivity and efficiency
Added 4 hours ago
OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health | Santé Ontario
Thunder Bay, ON
- Full-time
Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health
Added 4 hours ago
NA
Consultant Anaesthetist - TACC (Theatres/Anaesthetics/Critical Care)
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…Orthopaedics, Gynaecology, General Surgery, Vascular, ENT, Renal Access and Transplant, Urology and Emergency Surgery) in Queen Elizabeth University Hospital, Gartnavel General Hospital and…
Added 4 hours ago
NS
Consultant Anaesthetist - TACC (Theatres/Anaesthetics/Critical Care)
NHS Scotland
Saskatoon, SK
- Full-time
…Orthopaedics, Gynaecology, General Surgery, Vascular, ENT, Renal Access and Transplant, Urology and Emergency Surgery) in Queen Elizabeth University Hospital, Gartnavel General Hospital and…
Added 4 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial…

dentalcorp

IT Support Specialist

Toronto, ON, Canada
Support Centre - Toronto Office, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The Opportunity

Join Dentalcorp as an IT Support Specialist and play a key role in keeping our corporate Support Centre and national network of dental practices connected, supported, and running smoothly. In this highly visible role, you will solve meaningful technical challenges, support modern workplace technologies, and deliver a standout service experience for team members across the business while growing your expertise in a fast-paced, people-focused organization.

Who You Are

You are a service-driven IT professional who thrives on solving problems, building trust, and making technology feel seamless for the people you support. With strong troubleshooting skills, excellent communication abilities, and a customer-first mindset, you take ownership from first contact through resolution while staying organized across competing priorities. You bring professionalism, discretion, and urgency when supporting senior leaders, and you enjoy collaborating with teams, vendors, and managed service providers to deliver secure, reliable, and exceptional technology experiences across a fast-moving, multi-site environment.

In This Role, You Will

Be a trusted first point of support for corporate users and dental practice teams, delivering responsive deskside, remote, and service desk assistance, including white-glove support for senior leaders.
Solve a wide range of everyday technology challenges across Microsoft 365, Windows devices, VoIP, telecommunications, mobile devices, printers, conference room technology, business-critical applications, connectivity, VPN, wireless, and peripherals.
Support the full device lifecycle by staging, imaging, deploying, maintaining, and troubleshooting hardware that keeps teams productive.
Own incidents and service requests from intake through resolution by prioritizing, documenting, escalating, monitoring progress, meeting service levels, and keeping stakeholders informed.
Help team members stay securely connected by supporting user accounts, password resets, access requests, provisioning, SSO, MFA, and identity and access activities across Entra ID, Active Directory, and related platforms.
Partner closely with vendors, managed service providers, local IT providers, dental practice teams, and internal technical teams to deliver seamless support.
Spot patterns, support root cause analysis, and contribute ideas that strengthen service quality and the overall user experience.
Create and maintain practical technical documentation, knowledge articles, SOPs, and end-user support materials that make support more consistent and efficient.
Champion reliable, secure support by following IT standards, security policies, access controls, change management practices, and operational procedures.
Contribute to technology deployments, acquisitions, office initiatives, and operational projects that support Dentalcorp’s continued growth.

What You’ll Bring

5+ years of corporate deskside and service desk support experience in a medium to large enterprise environment, including white-glove support for senior executives and leadership teams, is required.
Strong written and verbal communication skills, with a customer-first mindset and commitment to exceptional service, are required.
Strong hands-on experience supporting Windows 10/11, Microsoft 365, Teams, Outlook, enterprise applications, hardware, peripherals, mobile devices, printers, and conference room technologies is required.
Proficiency with Entra ID, Active Directory, IAM, user provisioning, access administration, SSO, MFA, password management, and access-related troubleshooting is required.
Experience with device lifecycle management, ITIL-based support processes, IT security standards, access controls, change management, technical documentation, and end-user support materials is required.
Strong troubleshooting skills across network connectivity, VPNs, wireless networks, VoIP systems, Meraki, and FortiGate environments, with sound judgment to resolve issues independently and escalate when needed.
Ability to stay organized, prioritize competing demands, support high-priority executive issues, and coordinate effectively with vendors, managed service providers, local IT providers, and internal technical teams.
Experience supporting healthcare, dental, or multi-site environments and certifications such as Microsoft, CompTIA A+, Network+, Security+, or ITIL are considered assets.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values - Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences - guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $65,000 CAD to $85,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Provide deskside and remote technical support for corporate users and dental practice teams, including white-glove service for senior leadership. Manage the full device lifecycle, resolve connectivity and application issues, and maintain technical documentation while adhering to security standards.

Requirements

Requires 5+ years of corporate deskside and service desk experience in a medium to large enterprise environment. Candidates must possess strong hands-on proficiency with Windows, Microsoft 365, identity management platforms, and network troubleshooting.

Skills

IT Support
Windows 10/11
Microsoft 365
Active Directory
Entra ID
Troubleshooting
Hardware Deployment
Network Connectivity
VPN
VoIP
Identity and Access Management
Customer Service
Technical Documentation
ITIL
Change Management

Benefits

Competitive total rewards
Bonus of up to 10%

Visa sponsorship

Not detected in the job text

Keywords

IT Support Specialist
Windows 10
Windows 11
Microsoft 365
Teams
Outlook
Entra ID
Active Directory
IAM
SSO
MFA
VoIP
VPN
Wireless
Meraki
FortiGate
ITIL
CompTIA A+
Network+
Security+
Hardware Imaging
Device Lifecycle Management
Change Management
SOP
Technical Documentation
Dental Industry
Healthcare IT
Multi-site Environment
White-glove Support
Service Desk

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