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Added 4 mins ago
A
Spécialiste Intégration Multi-Systèmes / Multi-System Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 4 mins ago
EB
Associate Director, Internal Audit AML/ATF/SE
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…documentation, testing, findings and recommendation process for various operational and regulatory audits across the Bank, with a focus on Anti-Money Laundering/Anti-Terrorist…
Added 19 mins ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
NAIT is seeking a Strategic Procurement Specialist, to provide advanced procurement, commercial, contracting, and contract-management expertise for complex procurement initiatives, with a…
Added 19 mins ago
DN
CyberDet & Underground EIS Specialist
Dyno Nobel
Vancouver, BC
- Full-time
As a CyberDet & Underground EIS Specialist, you will lead the site implementation, support and ongoing use of Dyno’s Wireless Electronic Initiation System. You will support the Canadian…
Added 19 mins ago
RH
Accounts Receivable Clerk
Robert Half
St. Catharines, ON
- Full-time
…seeking an experienced Accounts Payable & Accounts Receivable Specialist to join their Canadian accounting…
Added 34 mins ago
NM
Specialist Tailings
Newmont Mining Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
At Red Chris Mine, we’re building more than a mine - we’re building a sustainable workforce and operational model to support the future for our people, our communities and the region. When…
Added 34 mins ago
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Spécialiste mise en service/Commissioning Support Specialist
Veolia Environnement SA
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 34 mins ago
CI
Director of Marketing, Defence
Calian in Space & Technology
Ottawa, ON
- Full-time
Build strong relationships with technical, operational, and military subject matter experts and elevate their expertise through campaigns, thought leadership, customer engagement, and…
Added 34 mins ago
ZI
Compliance and Certification Specialist
ZenaTech Inc.
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…monitor assets. To support our expansion and ensure legal and operational integrity, we are hiring a Regulatory Compliance Manager – UAS to lead our aviation compliance…
Added 34 mins ago
AT
Chief Anti-Money Laundering Officer (CAMLO) & Canadian MLRO
AML Talent
Canada
- $140,000 to $160,000 CAD / year
- Full-time
Proactively evaluate control effectiveness across business lines, identifying operational gaps, edge-case vulnerabilities, and emerging risks before they escalate.
Added 49 mins ago
UO
Intermediate Learning Specialist, Academic Accommodation
University of Ottawa
Ottawa, ON
- Full-time
This position follows the University’s standard working hours; however, variable hours, including evening work, may be required based on operational needs.
Added 49 mins ago
JS
Payments Implementation Specialist - Canada
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients.…
Added 49 mins ago
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Spécialiste mise en service/Commissioning Support Specialist
Veolia | Water Tech
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 1 hour ago
R
Senior Payroll Specialist – Canada
Rippling
Toronto, ON
- $63,840 to $95,760 CAD / year
We’re looking for a Senior Payroll Specialist to join Rippling’s Global Payroll Operations team and help lead payroll delivery for our EOR customers across Canada.
Added 1 hour ago
R
Global Payroll Specialist – Canada
Rippling
Toronto, ON
- $54,000 to $81,000 CAD / year
We’re looking for a Payroll Specialist to join Rippling’s Global Payroll Operations team and support payroll operations for our EOR customers across Canada.
Added 1 hour ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients.…
Added 1 hour ago
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Safety Risk Specialist
Metrolinx
Canada
- Full-time
Our Engineering and Safety Division is currently looking for a Safety Risk Specialist. This role is crucial for managing the organization's safety risks to ensure the protection of…
Added 1 hour ago
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Mortgage Specialist Assistant
RBC
Toronto, ON
- Full-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 1 hour ago
Specialist, Workforce Planning and Analytics
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
We are seeking an experienced Specialist, Workforce Planning and Analytics to lead our Workforce Planning team and optimize workforce performance across our Call Centre operations.
Added 1 hour ago
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IT Support Specialist
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
Join Dentalcorp as an IT Support Specialist and play a key role in keeping our corporate Support Centre and national network of dental practices connected, supported, and running smoothly.…
Added 1 hour ago
CN
Ecommerce Specialist
Creative Niche
Markham, ON
- Full-time
An established Canadian leader in consumer electronics and accessories is looking for a hands-on Ecommerce Specialist to manage and optimize its online sales channels.
Added 2 hours ago
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Procurement Specialist
BGIS
Halifax, NS
- Full-time
The Procurement Specialist is responsible for collaborating with Procurement Managers on a multitude of Procurement projects ranging from RFXs, contract management reviews and other supply…
Added 2 hours ago
RM
Appeals Specialist
Regional Municipality of Peel
Brampton, ON
- Other
Added 2 hours ago
KD
Temporary Part-Time HRIS Specialist (5 months)
Karis Disability Services
Waterloo, ON
- Part-time
The HRIS Specialist plays a key role in maintaining the integrity, functionality, and continuous improvement of our Human Resources Information System. Working closely with Human Resources,…
Added 2 hours ago
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Privacy Impact Assessment (PIA) Specialist Senior
GlobalVariable
Toronto, ON
- Contract
Operational Program and Business Design Skills:

dentalcorp

IT Support Specialist

Toronto, ON, Canada
Support Centre - Toronto Office, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The Opportunity

Join Dentalcorp as an IT Support Specialist and play a key role in keeping our corporate Support Centre and national network of dental practices connected, supported, and running smoothly. In this highly visible role, you will solve meaningful technical challenges, support modern workplace technologies, and deliver a standout service experience for team members across the business while growing your expertise in a fast-paced, people-focused organization.

Who You Are

You are a service-driven IT professional who thrives on solving problems, building trust, and making technology feel seamless for the people you support. With strong troubleshooting skills, excellent communication abilities, and a customer-first mindset, you take ownership from first contact through resolution while staying organized across competing priorities. You bring professionalism, discretion, and urgency when supporting senior leaders, and you enjoy collaborating with teams, vendors, and managed service providers to deliver secure, reliable, and exceptional technology experiences across a fast-moving, multi-site environment.

In This Role, You Will

Be a trusted first point of support for corporate users and dental practice teams, delivering responsive deskside, remote, and service desk assistance, including white-glove support for senior leaders.
Solve a wide range of everyday technology challenges across Microsoft 365, Windows devices, VoIP, telecommunications, mobile devices, printers, conference room technology, business-critical applications, connectivity, VPN, wireless, and peripherals.
Support the full device lifecycle by staging, imaging, deploying, maintaining, and troubleshooting hardware that keeps teams productive.
Own incidents and service requests from intake through resolution by prioritizing, documenting, escalating, monitoring progress, meeting service levels, and keeping stakeholders informed.
Help team members stay securely connected by supporting user accounts, password resets, access requests, provisioning, SSO, MFA, and identity and access activities across Entra ID, Active Directory, and related platforms.
Partner closely with vendors, managed service providers, local IT providers, dental practice teams, and internal technical teams to deliver seamless support.
Spot patterns, support root cause analysis, and contribute ideas that strengthen service quality and the overall user experience.
Create and maintain practical technical documentation, knowledge articles, SOPs, and end-user support materials that make support more consistent and efficient.
Champion reliable, secure support by following IT standards, security policies, access controls, change management practices, and operational procedures.
Contribute to technology deployments, acquisitions, office initiatives, and operational projects that support Dentalcorp’s continued growth.

What You’ll Bring

5+ years of corporate deskside and service desk support experience in a medium to large enterprise environment, including white-glove support for senior executives and leadership teams, is required.
Strong written and verbal communication skills, with a customer-first mindset and commitment to exceptional service, are required.
Strong hands-on experience supporting Windows 10/11, Microsoft 365, Teams, Outlook, enterprise applications, hardware, peripherals, mobile devices, printers, and conference room technologies is required.
Proficiency with Entra ID, Active Directory, IAM, user provisioning, access administration, SSO, MFA, password management, and access-related troubleshooting is required.
Experience with device lifecycle management, ITIL-based support processes, IT security standards, access controls, change management, technical documentation, and end-user support materials is required.
Strong troubleshooting skills across network connectivity, VPNs, wireless networks, VoIP systems, Meraki, and FortiGate environments, with sound judgment to resolve issues independently and escalate when needed.
Ability to stay organized, prioritize competing demands, support high-priority executive issues, and coordinate effectively with vendors, managed service providers, local IT providers, and internal technical teams.
Experience supporting healthcare, dental, or multi-site environments and certifications such as Microsoft, CompTIA A+, Network+, Security+, or ITIL are considered assets.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values - Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences - guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $65,000 CAD to $85,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Provide deskside and remote technical support for corporate users and dental practice teams, including white-glove service for senior leadership. Manage the full device lifecycle, resolve connectivity and application issues, and maintain technical documentation while adhering to security standards.

Requirements

Requires 5+ years of corporate deskside and service desk experience in a medium to large enterprise environment. Candidates must possess strong hands-on proficiency with Windows, Microsoft 365, identity management platforms, and network troubleshooting.

Skills

IT Support
Windows 10/11
Microsoft 365
Active Directory
Entra ID
Troubleshooting
Hardware Deployment
Network Connectivity
VPN
VoIP
Identity and Access Management
Customer Service
Technical Documentation
ITIL
Change Management

Benefits

Competitive total rewards
Bonus of up to 10%

Visa sponsorship

Not detected in the job text

Keywords

IT Support Specialist
Windows 10
Windows 11
Microsoft 365
Teams
Outlook
Entra ID
Active Directory
IAM
SSO
MFA
VoIP
VPN
Wireless
Meraki
FortiGate
ITIL
CompTIA A+
Network+
Security+
Hardware Imaging
Device Lifecycle Management
Change Management
SOP
Technical Documentation
Dental Industry
Healthcare IT
Multi-site Environment
White-glove Support
Service Desk

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