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Added 8 mins ago
FG
Technical Specialist - Glazing and Building Envelope Systems
Flynn Group of Companies
Mississauga, ON
- Full-time
Job Title: Technical Specialist - Glazing and Building Envelope Systems
Added 8 mins ago
Student Accountability Specialist
Niagara College
Welland, ON
Applications are invited for the 2-year contract position of Student Accountability Specialist in the Campus Community Safety Division, located at the Welland Campus. The salary range is…
Added 8 mins ago
B
Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 8 mins ago
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Mortgage Specialist
BMO
Ajax, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 8 mins ago
LC
Behavioural Support Specialist_FT-Contract
LOFT Community Services
Toronto, ON
- $67,011 to $79,010 CAD / year
- Contract
The Behavioural Support Specialist is a member of Mobile Support Teams that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be…
Added 23 mins ago
FG
Technical Specialist - Glazing and Building Envelope Systems
Flynn Group of Companies
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
Job Title: Technical Specialist - Glazing and Building Envelope Systems
Added 23 mins ago
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VIE - Asset Manager - Canada (M/F)
Neoen
Toronto, ON
- Full-time
…development, legal and finance managers, as well as Neoen’s support functions in Paris,…
Added 23 mins ago
RH
Collections Specialist
Robert Half
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, ensuring timely…
Added 23 mins ago
MH
Network Support Specialist
Manitoba Hydro
Winnipeg, MB
- Full-time
…responsible for Network Administration duties related to the support of the Manitoba Hydro corporate network. This includes evaluating new networking technologies and assessing the impact…
Added 23 mins ago
N
VIE - Asset Manager - Canada (M/F)
Neoen
Calgary, AB
- Full-time
…development, legal and finance managers, as well as Neoen’s support functions in Paris,…
Added 23 mins ago
M
RQ11623 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
The Quality Assurance Specialist is responsible for the
Added 52 mins ago
A
Growth Marketing Specialist
Apertera
Toronto, ON
- Full-time
You’ll help launch campaigns, test new growth channels, support account-based marketing, improve how buyers move through our website, and find new ways to generate qualified demand.
Added 52 mins ago
U
SRM Specialist
UNFI
Concord, ON
- $42,000 to $61,800 USD / year
- Full-time
Work with Supplier Services Management to create/develop/deploy reports/tools to support the team. Uses and prepares Excel spreadsheets and documents related to pricing, item assortment,…
Added 52 mins ago
CC
RQ11753 - Data Analytical Specialist/Scientist - Senior
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Lead the development and delivery of functional and ministry-specific analytics to support evidence-based decision-making and produce actionable insights
Added 52 mins ago
A
WHS Specialist
Amazon
New Westminster, BC
- Full-time
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 52 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 52 mins ago
NS
Leading Garage Mechanic
Nova Scotia Power
Halifax, NS
- Full-time
You will be responsible for the day-to-day delegation of work and coordination, in consultation with the Fleet Specialist and Garage Supervisor Customer Coordinators and the Maintenance…
Added 1 hour ago
AS
Configuration Management Specialist
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
AirPro SAR Services Inc., a joint venture between Airbus Defence and Space and PAL Aerospace, is proud to support Canada’s Fixed Wing Search and Rescue (FWSAR) program. Our mission is…
Added 1 hour ago
CI
Group 3 - Table 29 - Electronic Warfare
Calian in Space & Technology
Ottawa, ON
- Full-time
Calian is seeking an experienced Electronic Warfare Specialist to support the Directorate of Technical Airworthiness and Engineering Support (DTAES 5) within the Royal Canadian Air Force.…
Added 1 hour ago
AS
Aircraft Maintenance Program & Reliability Specialist
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
As the Aircraft Maintenance Program & Reliability Specialist, you will play a key role in supporting the continued airworthiness, reliability, and operational readiness of Canada's CC295…
Added 1 hour ago
PI
Engineering Technology Specialist
Price Industries
Winnipeg, MB
- Full-time
Manulife Mental Health and Counselling Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling,…
Added 1 hour ago
PH
Health Emergency Management (HEM) Specialist, Projects and Initiatives
Provincial Health Services Authority
Prince George, BC
- Full-time
…internal project management office for the assigned team, the Specialist provides advice and guidance to health authority leadership, management and staff, as well as internal HEMBC team…
Added 1 hour ago
MD
Spanish Language Translations Specialist - State Program Administrator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Spanish Language Translations Specialist
Added 1 hour ago
CU
Development Program
Control Union Sri Lanka
Permanent North American Gaeltacht, ON
- Full-time
At Control Union, we support global trade by providing inspection, testing, certification, and verifications services. Our work helps businesses meet quality, safety, sustainability, and…
Added 1 hour ago
W
Production Support Technician
Whitecollars
Richmond, BC
- Full-time
…available, and shipments correct and on time, you’ll directly support our client's ability to deliver high-quality equipment to customers around the…

dentalcorp

IT Support Specialist

Toronto, ON, Canada
Support Centre - Toronto Office, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

The Opportunity

Join Dentalcorp as an IT Support Specialist and play a key role in keeping our corporate Support Centre and national network of dental practices connected, supported, and running smoothly. In this highly visible role, you will solve meaningful technical challenges, support modern workplace technologies, and deliver a standout service experience for team members across the business while growing your expertise in a fast-paced, people-focused organization.

Who You Are

You are a service-driven IT professional who thrives on solving problems, building trust, and making technology feel seamless for the people you support. With strong troubleshooting skills, excellent communication abilities, and a customer-first mindset, you take ownership from first contact through resolution while staying organized across competing priorities. You bring professionalism, discretion, and urgency when supporting senior leaders, and you enjoy collaborating with teams, vendors, and managed service providers to deliver secure, reliable, and exceptional technology experiences across a fast-moving, multi-site environment.

In This Role, You Will

Be a trusted first point of support for corporate users and dental practice teams, delivering responsive deskside, remote, and service desk assistance, including white-glove support for senior leaders.
Solve a wide range of everyday technology challenges across Microsoft 365, Windows devices, VoIP, telecommunications, mobile devices, printers, conference room technology, business-critical applications, connectivity, VPN, wireless, and peripherals.
Support the full device lifecycle by staging, imaging, deploying, maintaining, and troubleshooting hardware that keeps teams productive.
Own incidents and service requests from intake through resolution by prioritizing, documenting, escalating, monitoring progress, meeting service levels, and keeping stakeholders informed.
Help team members stay securely connected by supporting user accounts, password resets, access requests, provisioning, SSO, MFA, and identity and access activities across Entra ID, Active Directory, and related platforms.
Partner closely with vendors, managed service providers, local IT providers, dental practice teams, and internal technical teams to deliver seamless support.
Spot patterns, support root cause analysis, and contribute ideas that strengthen service quality and the overall user experience.
Create and maintain practical technical documentation, knowledge articles, SOPs, and end-user support materials that make support more consistent and efficient.
Champion reliable, secure support by following IT standards, security policies, access controls, change management practices, and operational procedures.
Contribute to technology deployments, acquisitions, office initiatives, and operational projects that support Dentalcorp’s continued growth.

What You’ll Bring

5+ years of corporate deskside and service desk support experience in a medium to large enterprise environment, including white-glove support for senior executives and leadership teams, is required.
Strong written and verbal communication skills, with a customer-first mindset and commitment to exceptional service, are required.
Strong hands-on experience supporting Windows 10/11, Microsoft 365, Teams, Outlook, enterprise applications, hardware, peripherals, mobile devices, printers, and conference room technologies is required.
Proficiency with Entra ID, Active Directory, IAM, user provisioning, access administration, SSO, MFA, password management, and access-related troubleshooting is required.
Experience with device lifecycle management, ITIL-based support processes, IT security standards, access controls, change management, technical documentation, and end-user support materials is required.
Strong troubleshooting skills across network connectivity, VPNs, wireless networks, VoIP systems, Meraki, and FortiGate environments, with sound judgment to resolve issues independently and escalate when needed.
Ability to stay organized, prioritize competing demands, support high-priority executive issues, and coordinate effectively with vendors, managed service providers, local IT providers, and internal technical teams.
Experience supporting healthcare, dental, or multi-site environments and certifications such as Microsoft, CompTIA A+, Network+, Security+, or ITIL are considered assets.

Why Dentalcorp?

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values - Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences - guide how we innovate, collaborate, deliver, and put people at the centre.

The salary range for this position is $65,000 CAD to $85,000 CAD annually (plus a bonus of up to 10% and competitive total rewards and benefits package). Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy.

You will be based at our Toronto Support Centre, located at 181 Bay Street in the heart of Toronto’s financial district. This position will be on site from Monday to Thursday, with Fridays designated as work-from-home days.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide deskside and remote technical support for corporate users and dental practice teams, including white-glove service for senior leadership. Manage the full device lifecycle, resolve connectivity and application issues, and maintain technical documentation while adhering to security standards.

Requirements

Requires 5+ years of corporate deskside and service desk experience in a medium to large enterprise environment. Candidates must possess strong hands-on proficiency with Windows, Microsoft 365, identity management platforms, and network troubleshooting.

Skills

IT Support
Windows 10/11
Microsoft 365
Active Directory
Entra ID
Troubleshooting
Hardware Deployment
Network Connectivity
VPN
VoIP
Identity and Access Management
Customer Service
Technical Documentation
ITIL
Change Management

Benefits

Competitive total rewards
Bonus of up to 10%

Visa sponsorship

Not detected in the job text

Keywords

IT Support Specialist
Windows 10
Windows 11
Microsoft 365
Teams
Outlook
Entra ID
Active Directory
IAM
SSO
MFA
VoIP
VPN
Wireless
Meraki
FortiGate
ITIL
CompTIA A+
Network+
Security+
Hardware Imaging
Device Lifecycle Management
Change Management
SOP
Technical Documentation
Dental Industry
Healthcare IT
Multi-site Environment
White-glove Support
Service Desk

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