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Added 2 mins ago
VC
Program Assistant (Office Admin), Older Adult Mental Health and Substance Use
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Temporary
Within the context of a client and family-centred care model and in accordance with established vision and values of the organization, this position provides administrative, secretarial and…
Added 2 mins ago
WT
Team Lead, Client Experience Operations (Risk and Security)
Wealthsimple Technologies
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
As Team Lead, CXO Risk & Security, you will lead a frontline squad of 6–12 CX Specialists at the intersection of Client Experience, Platform Security, and Risk Operations. You are…
Added 16 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Regina, SK
- Full-time
…Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 16 mins ago
W
IT Specialist II
WCB-Alberta
AB · Edmonton, AB
- $75,416 to $88,707 CAD / year
- Full-time
…Reporting to the Team Lead, Application & Cloud Services, the IT Specialist II is responsible for the day-to-day application operations such as installations, tuning, troubleshooting,…
Added 16 mins ago
SR
Senior Payroll Specialist
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- $75,000 to $90,000 CAD / year
- Full-time
On behalf of our client, SWIM is seeking a new Senior Payroll Specialist. This new employee will report directly into the Senior Manager, Accounting & Finance and will work alongside other…
Added 46 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
…Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 46 mins ago
BT
Administrative Assistant
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…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 46 mins ago
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E2E French Fry Applications Specialist
CMP - Charlottetown Metal Products
Charlottetown, PE
- Full-time
…collaborative team member to join our team as a French Fry Applications Specialist/Associate. In this exciting and fast-paced role, you will provide sales and application support for French…
Added 46 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
AB · Edmonton, AB
- Full-time
…Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 46 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Medicine Hat, AB
- Full-time
…Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 46 mins ago
EI
Data Maintenance Specialist
ExcelGens, Inc.
Montreal, QC
- Contract
We are seeking a Data Maintenance Specialist to provide operational support for client's RTFT business applications, including Health, Safety & Environment (HSE) and Human Resources (HR)…
Added 46 mins ago
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Spécialiste bilingue des communications (junior)/ Communications Specialist Bilingual
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Montreal, QC
- Full-time
Our client is a faith-based organization in the heart of Montreal offering community services covering a broad range of needs. We are seeking a proactive, resourceful, and growth-minded…
Added 46 mins ago
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Talent Acquisition Specialist - Technical and Sales (B2B)
YuJa
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
Help design and deliver role-specific ramp-up plans for Sales, Engineering, Client Success, and other teams as the organization grows
Added 46 mins ago
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Bim Specialist
Actalent
Ottawa, ON
- $38 to $45 CAD / hour
- Full-time
…construction projects. The Intermediate/Experienced Electrical BIM Specialist / Coordinator plays a key role in aligning BIM deliverables with project schedules, supporting clash detection…
Added 46 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Saskatoon, SK
- Full-time
…Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 46 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Calgary, AB
- Full-time
…Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and regulatory permitting programs, guiding…
Added 46 mins ago
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Gestion De Changement / Change Management
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $50 to $75 CAD / hour
- Contract
The Change Management Specialist manages customer-driven change requests and evaluates their impact on project scope, schedules, and execution plans. This role analyzes the feasibility of…
Added 46 mins ago
JR
Regional Business Development Specialist - Storage Solutions
JRoss Retail Recruiters
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $80,000 CAD / year
- Full-time
…motivated and highly proactive Regional Business Development Specialist to support continued expansion across GTA West. This is a true B2B business development role focused on prospecting,…
Added 46 mins ago
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Client Engagement Associate (Multiple Locations)
CIBC
Barrie, ON · Belleville, ON · Brampton, ON · Burlington, ON · Cornwall, ON · Hamilton, ON · Kingston, ON · London, ON · Milton, ON · Mississauga, ON · Niagara Falls, ON · Oakville, ON · Oshawa, ON · Ottawa, ON · Peterborough, ON · St. Catharines, ON · Toronto, ON · Vaughan, ON
- Part-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…
Added 1 hour ago
TU
Bioinformatics Specialist
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Bioinformatics Specialist is responsible for developing and overseeing the Core, including establishing and utilizing centralized analysis pipelines, conducting bioinformatics-based…
Added 1 hour ago
RD
Investment Associate
RBC Dominion Securities
Kamloops, BC
- Full-time
The RBC Dominion Securities branch located in Kamloops BC is seeking an Investment Associate (Trade Execution Specialist) to join a successful Private Investment Management Team. You will…
Added 1 hour ago
OI
Client Operations Specialist
Orbis Investments
Burnaby, BC
- Full-time
We are seeking a highly motivated person to join our Client Operations team based in in Burnaby, British Columbia. Our team is focused on providing distinctive, world-class servicing to our…
Added 1 hour ago
CM
Concurrent Disorder Specialist
Canadian Mental Health Association (CMHA) - Toronto
Toronto, ON · North York, ON
- $58,783 to $64,407 CAD / year
- Full-time
Concurrent Disorder Specialist – Addictions Program (Full Time Permanent)
Added 1 hour ago
BF
Loan Operations Specialist
BridgePoint Financial
Toronto, ON
- Contract
…value-added funding solutions with an unwavering commitment to client service. Built on a foundation of trust, we have established relationships with more than 1,500 law firms…
Added 1 hour ago
D
Collections Specialist
Dentons
Toronto, ON
- Full-time
We have an immediate opening for a Collection Specialist for a permanent role. This position reports to the Manager, Collections located in Toronto and will be responsible for collections…

Dentons

Collections Specialist

Toronto, ON, Canada

The target salary range for this position is $65,000 – $75,000, commensurate with the successful candidate’s skills, experience, and qualifications. · Full-time

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Job details

Pay: The target salary range for this position is $65,000 – $75,000, commensurate with the successful candidate’s skills, experience, and qualifications.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Dentons is designed to be different. Our Firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned as a firm with over 21,000 individuals in more than 200 offices serving clients across 80+ countries.

Dentons Canada is committed to its people and communities. We are consistently recognized as an employer of choice having received numerous awards including being selected as one of Canada’s Top 100 Employers (2026); Canada’s Top Employers for Young People (2026), and Canada’s Best Diversity Employers (2026).

This role is an opportunity for you to join Canada’s Global Law Firm, a firm that offers opportunities to build your career while growing your skills and deepening your expertise.

POSITION SUMMARY

We have an immediate opening for a Collection Specialist for a permanent role. This position reports to the Manager, Collections located in Toronto and will be responsible for collections and client services functions for all Dentons Canada offices.

This position is scheduled to work 9:00 am - 5:00 pm, Monday to Friday. During month-end periods and peak times, some overtime and flexibility may be required to meet demands of the role. Discretion, confidentiality and attention to detail are essential to this role and required at all times. This role is a hybrid role requiring some in office presence every week.

Key Responsibilities

Perform daily collection activities on assigned portfolio
Liaise with lawyers regarding their client portfolio and any AR balances.
Make collection calls to clients in a professional manner while keeping and improving customer relations.
Review and monitor assigned accounts on a daily basis and all applicable collection reports.
Take actions in order to encourage timely payments.
Assist with the identification and application of payment receipts via wire, cheque, credit card, EFT, etc.
Resolve any client billing and payment application issues to facilitate collection of outstanding AR in a timely manner.
Identify issues attributing to account delinquency and discuss them with management.
Provide timely follow-up on payment arrangements.
Assist with the reconciliation of high value and complex accounts & management of high risk balances.
Provide assistance/backup support as required to others in the Finance Department.
Other special projects as required.

REQUIREMENTS

Three (3) or more years of experience working in a collections or accounting role;
Diploma or Bachelor’s degree in Finance or equivalent;
Prior experience with Elite 3E preferred;
Strong working knowledge of collections processes / procedures;
Mathematical and problem solving skills are necessary;
Proficient in MS Office (Excel, Word, Power Point) with strong Excel capabilities;
Demonstrate leadership skills;
Understands the importance of tact and discretion, sound judgment and diplomacy in dealing with sensitive and confidential matters;
Strong communication skills both written and verbal;
Commitment to privacy and ethical conduct with a strong ability to ensure all firm policies and control procedures are met;
Superb organizational skills, accuracy and attention to detail;
Self-starter who is able to work independently and effectively with individuals at all levels within a team-oriented environment;
Able to meet deadlines, work well under pressure and prioritize work;
Previous professional services or law firm experience is preferred; and
Proven track record of being adaptable to change in a fast-paced, ever changing environment.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

This role is a replacement position.

The target salary range for this position is $65,000 – $75,000, commensurate with the successful candidate’s skills, experience, and qualifications. Dentons is committed to equitable and competitive compensation. This target range falls within our internal salary ranges, which are based on comparable roles in the external market. We strive to hire, promote, and transfer individuals at the entry point of the range, with consideration given to prior experience, relevant skills, and market conditions.

We recognize that rewarding exceptional talent goes beyond salary. Our comprehensive total rewards package includes inclusive and flexible benefits that support the wellbeing and development of our people. This includes extended health and mental health benefits, paid time off, retirement savings plans, a fitness subsidy, parental leave top-up, and more.

In addition, our learning and development programs - such as mentorship opportunities, employee networks, and leadership development initiatives - are designed to support personal and professional growth.

At Dentons, all candidate screening, assessment, and hiring decisions are made by people. From time to time, we use AI-enabled tools to assist in enhancing our recruitment process and materials; however, these tools do not screen candidates or make hiring decisions.

Equal Opportunity Statement

At Dentons Canada, inclusion, diversity, equity and accessibility (IDEA) are not just ancillary values, they are foundational to our business. We believe that IDEA is essential to the shared success of our team and our clients. Our forward-thinking and inclusive culture supports the professional development of all our people, enhances the leading services we offer to our clients, and informs our commitment to make a positive impact in the communities where we live and work. As a testament to our commitment to IDEA, we have been recognized as one of Canada’s Best Diversity Employer’s for 16 consecutive years (2011-2026), as well as one of Canada’s Top Employers for Young People (2026) for the ninth time.

Dentons Canada is an equal opportunity employer, and we welcome your application. All employment decisions, including hiring, will be made without regard to age, ancestry, citizenship, colour, creed, disability, ethnic origin, family status, gender identity, marital status, place of origin, race, sexual orientation, or any other characteristic protected by applicable human rights legislation.

We are committed to providing you with an inclusive, barrier-free, and accessible workplace to support your success. Should you require accommodation during the recruitment process, for example as a result of a disability, please contact us at careers.canada@dentons.com.

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More about this job

Responsibilities

Manage daily collection activities for assigned accounts, contact clients and lawyers about outstanding balances, and encourage timely payment while maintaining client relationships. Resolve billing and payment application issues, support payment identification and reconciliation, monitor high-risk accounts, and provide finance department backup as needed.

Requirements

Requires at least three years of experience in collections or accounting and a diploma or bachelor's degree in finance or an equivalent qualification. Candidates should have strong collections knowledge, Excel skills, communication and problem-solving abilities, sound judgment and discretion, and the ability to work accurately under pressure; Elite 3E and law firm or professional services experience are preferred.

Skills

Collections
Accounts Receivable
Client Service
Payment Reconciliation
Account Reconciliation
Collections Reporting
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Mathematical Skills
Problem Solving
Written Communication
Verbal Communication
Organization
Attention to Detail
Confidentiality

Benefits

Extended Health Benefits
Mental Health Benefits
Paid Time Off
Retirement Savings Plans
Fitness Subsidy
Parental Leave Top-Up
Mentorship Opportunities
Employee Networks
Leadership Development

Visa sponsorship

Not detected in the job text

Keywords

Collections
Accounts Receivable
Client Services
Payment Receipts
Wire Transfers
Cheques
Credit Cards
Electronic Funds Transfer
Billing Issues
Payment Application
Account Reconciliation
High-Risk Balances
Collections Reports
Elite 3E
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Finance
Accounting
Law Firm
Professional Services
Confidentiality
Privacy
Ethical Conduct
Client Relations

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