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Added 8 mins ago
PH
Medical Writer, BC Centre on Substance Use
Providence Healthcare
Vancouver, BC
- Temporary
Working under the Director and/or Associate Director of Education and Clinical Activities and reporting to the Medical Writing Team Program Manager, the Medical Writer is a part of a team…
Added 23 mins ago
O
MEP Technical Services Manager
OCS
London, ON · Bristol-London, ON
- Full-time
Working with the Technical Services Director and project teams to effectively implement technical services management across single or multiple projects, depending on scale and complexity.
Added 23 mins ago
TD
Sales Director - TMT, Public Sector
TELUS Digital
Toronto, ON
- $100,000 to $190,000 USD / year
- Full-time
…possesses the grit and energy to help us grow and scale. The Sales Director is responsible for leading the sales cycle, customer and solution implementation lifecycle. They are accountable…
Added 52 mins ago
B
Senior Director
Bevertec
Toronto, ON
- Contract
We are seeking a Senior Director, Global Delivery Lead to establish and lead the Program Management Office for a global Data Retention Management Program.
Added 52 mins ago
CP
Enterprise Solutions Analyst
Canadian Partnership Against Cancer
Toronto, ON · Greater Toronto Area, Canada
- $80,624 to $109,080 CAD / year
- Full-time
Leads IT projects from planning through delivery, ensuring timelines, scope, and quality standards are met.
Added 54 mins ago
Director, Communications, Pacific Link (Calgary or Vancouver)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Director, Communications, Pacific Link. Reporting to the Vice President,…
Added 54 mins ago
DT
UNPAID VOLUNTEER - Chief Technology Officer (CTO)
Digital Technology Institute for Development (DTID)
Remote, Canada
- Part-time
- Remote
Strong project-management and delivery capability.
Added 54 mins ago
Manager, Procurement Major Projects
FortisBC
Surrey, BC
Reporting to the Director, Procurement & Facilities, this senior leadership role drives the strategic procurement and contracting framework for major capital projects. Leading a…
Added 1 hour ago
B
Site Superintendent – Calgary
Buttcon
Calgary, AB
- Full-time
Reporting to the Director, Field, the Site Superintendent is a crucial role within the construction and project management industry. This professional is responsible for overseeing and…
Added 1 hour ago
GS
Finance Manager (Full-time / Onsite)
Good Shepherd Ministries
Toronto, ON
- Full-time
Reporting to the Assistant Executive Director, the Finance Manager enhances the dignity and quality of life of our clients through his/her assumed responsibility for the stewardship of…
Added 1 hour ago
Director, Indigenous Relations, Pacific Link (Calgary or Vancouver)
Trans Mountain
Vancouver, BC
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Director, Indigenous Relations, Pacific Link. Reporting to the Vice…
Added 1 hour ago
SI
Director - Medical Information
Soterius, Inc.
Canada
- Contract
We are seeking a Director, Medical Information to support the delivery and continued evolution of our Medical Information services. This role will be responsible for providing strategic…
Added 1 hour ago
Project Director, Contamination Assessment & Remediation
GHD Group Pty Ltd
Vancouver, BC
We are seeking an experienced Director of Project - Environmental in Vancouver, BC. This role will lead multidisciplinary environmental projects, applying engineering solutions across waste…
Added 1 hour ago
Senior Policy Advisor
Government of Alberta
Calgary, AB
As part of the Policy and Program Delivery Branch, the Policy and Strategy Unit leads the assessment, development and implementation of policies, strategies and initiatives relating to…
Added 2 hours ago
GT
Senior Specialist, Procurement Technology
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Associate Director, Procurement Governance & Compliance, you will lead the functional strategy, enablement, implementation and continuous improvement of Procurement…
Added 2 hours ago
FI
Program Director - Transformation Initiatives, Client Segmentation
FP Inc.
Toronto, ON
- $90 to $102 CAD / hour
- Contract
…Programs, Canadian Banking to identify, coordinate, and deliver the project management support required across the functional area. Provide direction on planning, sequencing, project…
Added 2 hours ago
A
Senior PMO Director
Appficiency
Mississauga, ON
- Full-time
As Senior PMO Director, you'll take Appficiency's Project Management Office to its next stage of maturity - building the governance, reporting discipline, and operating rigor that let the…
Added 2 hours ago
C
Senior Copywriter
Cossette
Vancouver, BC
- Full-time
…push it further. Whether flying solo or teaming up with an Art Director, they own projects end to end, turning big ideas into bold, cross-channel work. Senior creatives set the bar high -…
Added 2 hours ago
Project Engineer, Facilities MOP (Contract)
Trans Mountain
Calgary, AB
Reports to: Director, Capital Projects Delivery
Added 2 hours ago
Project Manager, Facilities MOP (Contract)
Trans Mountain
Calgary, AB
Reports to: Director, Capital Projects Delivery
Added 2 hours ago
Project Engineer, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
Reports to: Director, Capital Projects Delivery
Added 2 hours ago
Project Manager, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
Reports to: Director, Capital Projects Delivery
Added 2 hours ago
A
Associate Director, Head of Vivarium Operations
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
…drug development decisions and support efficient, high-quality project…
Added 2 hours ago
RH
Land Development Servicing Coordinator
Richcraft Homes Ltd
Ottawa, ON
- $75,000 to $90,000 CAD / year
- Full-time
Working closely with the Director, Site Servicing Manager, Land Development Project Managers, internal teams, consultants, contractors, utilities, authorities and site staff, the…
Added 2 hours ago
BB
Director of Engineering & Technical
Britespan Building Systems Inc
Kitchener, ON
- $140,000 to $160,000 CAD / year
- Full-time
At Britespan Building Systems, we’re growing, and we’re looking for a Director of Engineering & Technical Services to help lead that growth.

DEPT®

Account Supervisor

Toronto, ON, Canada

$70,000 to $80,000 CAD / year

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Job details

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Oct 6, 2026

Original job description

This is a 12 month fixed term employee contract initially, with a likelihood of extension.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
15 days paid holiday annually, increasing with length of service (plus Public Holidays).
Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Refreshments are provided in the office all week.
Enhanced family friendly policies to support parents.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end delivery of integrated campaigns while managing client briefs and agency workloads. They will act as a key point of contact for clients, providing strategic direction and ensuring high-quality creative output across cross-functional teams.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and the ability to navigate complex client requests with a proactive mindset are essential.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Relationship management
Digital communications
Production processes
Campaign management

Benefits

Flexible hybrid working policy
Early finish Fridays
15 days paid holiday
Birthday leave
Mental health resources
Enhanced sick pay scheme
Employee assistance programme
Dept allowance
Enhanced family friendly policies
Learning and development
Buddy program

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Growth Invention
Brand & Media
Experience
Commerce
CRM
Technology & Data
B Corp
Climate Neutral
Global Studios
Digital Communications
Integrated Campaigns
Client Briefs
Strategic Planning
Iterable
Braze
Salesforce Marketing Cloud
Multi-channel Marketing
Stakeholder Management
Production Management
Agency Experience
Hybrid Working
Project Management
Creative Integrity
Client Services

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