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Added 26 mins ago
R
Strategic Operations Manager - Partnerships
Relay
Toronto, ON
- Full-time
You have 4+ years of experience in sales or partner enablement, partnerships, consulting, strategy and business operations, sales operations, or other sales channel-facing roles
Added 26 mins ago
LS
Director of Business Operations – Construction Sector
Lock Search Group
Kamloops, BC
- Full-time
…to lead their search to find a highly dedicated and proven Director of Business Operations to lead their Kelowna based business unit. This position directly overseas, manages and leads a…
Added 26 mins ago
HR
Technology Operations Manager
Hughes Recruitment & Strategy Collective
Hague, SK
- Full-time
Added 26 mins ago
MB
Store Director/ Directeur(trice) de magasin
Maison Birks
Montreal, QC
- Full-time
The Store Director has a leadership role and is responsible for the overall daily store operations and strategy of the store with the support and collaboration of the Regional Director and…
Added 26 mins ago
CD
Senior Sales Manager – Americas Touring Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
…our touring show portfolio in the Americas. Reporting to the Director of Marketing, you will lead a team of Group Sales Managers and a Sales Coordinator, with the mandate to turn strategy…
Added 26 mins ago
ES
Senior Manager, Finance and Administration
Edmonton Southside Primary Care Network
AB · Edmonton, AB
- Full-time
· To work collaboratively with the HR manager and the Senior Leadership Team on workforce planning, compensation strategy, job costing, and the financial implications of staffing decisions.
Added 26 mins ago
NN
Associate director, Financial Planning & Analysis
Novo Nordisk
Mississauga, ON
- Full-time
Start now: Your impact begins today. If you are ready to lead financial planning and trade strategy that helps Novo Canada reach its goals, apply for the Associate Director, Financial…
Added 26 mins ago
PG
Senior Art Director, Social
Publicis Groupe Canada
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $110,000 CAD / year
- Full-time
We’re looking for an Art Director who really understands social.
Added 27 mins ago
A
Sr. Director, Global Scientific Communications Excellence – BioPharmaceuticals Medical (BPM)
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Sr. Director, Global Scientific Communications Excellence –
Added 27 mins ago
Associate Director Development Student and Campus Experience
University of Guelph
Guelph, ON
In addition to these responsibilities, the ADD-SCE will, in collaboration with the Director, Major Gifts, help to develop and implement a long-term fundraising strategy for Student and…
Added 27 mins ago
Manager, Content Marketing
Varicent
Toronto, ON
This is also a hands-on role. You’ll write and edit high-impact content, help shape and execute our content strategy, and partner closely with the Senior Director of Marketing and teams…
Added 27 mins ago
AW
Senior Manager, Data Governance Implementation
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
Reporting to the Director, Data Governance, the Senior Manager, Data Governance Implementation is responsible for ensuring data is a strategic enabler for the organization while driving…
Added 27 mins ago
EHS Director
Aecon
Calgary, AB
The Director, EHS is the senior EHS leader for an assigned sector or operating area. Reporting to the Vice President, EHS and supporting the sector's Senior Vice President, the role leads…
Added 27 mins ago
PG
Senior Art Director, Social
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
We’re looking for an Art Director who really understands social.Based in Toronto, you’ll work for brands that want to show up in culture, not just post into the void. This isn’t about…
Added 56 mins ago
TB
Integrated Marketing Lead
The BMI Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Partner with the Creative Director, Social Media Manager, Web Designer, Art Directors and Designers to connect marketing strategy with creative and channel execution.
Added 56 mins ago
TH
Project Manager - Ground Improvement - Geotechnical
The Headhunters Recruitment
Vancouver, BC
- Full-time
Reporting to the Director, we are looking for a Senior Project Manager to join our client in their Vancouver, BC office. Due to strong relationships and active growth plans, they are seeing…
Added 56 mins ago
S
Segment Marketing Manager, Energy
Seequent
Vancouver, BC
- Full-time
Reporting to the Director, Segment and Product Marketing, you will be responsible for building go-to-market plans and leading segment marketing strategy and execution for Energy solutions.…
Added 57 mins ago
VS
Partner Acquisition Manager
Vena Solutions
Remote, Canada
- $80,750 to $109,250 CAD / year
- Full-time
- Remote
Reporting into the Director, Partner Development, you will be responsible for acquiring, onboarding, and growing Vena Partners. You will help shape our Partner Sales organization into a…
Added 57 mins ago
Outside Sales - Territory Manager Quebec West
Fastco
Vaudreuil-Dorion, QC
Develop, in collaboration with the Director, commercial sales strategies for sales projects and positioning of the company.
Added 1 hour ago
NC
Director of Development
Nature Conservancy of Canada/Conservation de la nature Canada
AB · Alberta, Canada
- Full-time
…of Canada (NCC) is looking for an energetic and experienced Director of Development to join a team committed to protecting our most important natural areas and the plants and animals they…
Added 1 hour ago
Manager, Change Management - Global AML
Scotiabank
Toronto, ON
Oversee the execution of our Change Management Framework strategy for Global AML and Global Case Manager.
Added 1 hour ago
C
Head of Merchandising
CHANEL
Toronto, ON
- Full-time
You will oversee all fashion categories throughout the CA region, developing and implementing the product and sales strategy, collaborating across multiple functions, and playing an…
Added 1 hour ago
C
Manager, Labour & Employee Relations, Talent Services – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
Reporting to the Director, Labour Relations & Healthy Workplace, the Manager, Labour & Employee Relations will bring a high level of expertise, leadership and support in the areas of Labour…
Added 1 hour ago
RS
Director, Customer Success Operations & Education
Redwood Software
Toronto, ON
- $150,000 to $170,000 CAD / year
As a Director, Customer Success Operations & Education you will be responsible for leading the operating strategy, infrastructure, and customer learning ecosystem supporting Redwood’s…
Added 1 hour ago
HC
Sales Director, Canada
Harris Computer
ON
- Full-time
Develop and execute a structured, proactive market development strategy, including stakeholder mapping, early-lifecycle opportunity identification, and pipeline development to drive…

DEPT®

Account Supervisor

Toronto, ON, Canada

$70,000 to $80,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Oct 6, 2026

Original job description

This is a 12 month fixed term employee contract initially, with a likelihood of extension.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
15 days paid holiday annually, increasing with length of service (plus Public Holidays).
Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Refreshments are provided in the office all week.
Enhanced family friendly policies to support parents.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Apply About employer

More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end delivery of integrated campaigns while managing client briefs and agency workloads. They will act as a key point of contact for clients, providing strategic direction and ensuring high-quality creative output across cross-functional teams.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and the ability to navigate complex client requests with a proactive mindset are essential.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Relationship management
Digital communications
Production processes
Campaign management

Benefits

Flexible hybrid working policy
Early finish Fridays
15 days paid holiday
Birthday leave
Mental health resources
Enhanced sick pay scheme
Employee assistance programme
Dept allowance
Enhanced family friendly policies
Learning and development
Buddy program

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Growth Invention
Brand & Media
Experience
Commerce
CRM
Technology & Data
B Corp
Climate Neutral
Global Studios
Digital Communications
Integrated Campaigns
Client Briefs
Strategic Planning
Iterable
Braze
Salesforce Marketing Cloud
Multi-channel Marketing
Stakeholder Management
Production Management
Agency Experience
Hybrid Working
Project Management
Creative Integrity
Client Services

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