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Theatre Manager - Cineplex Fredericton
Cineplex
Fredericton, NB · CPX Fredericton
- Full-time
Added 20 mins ago
Buyer
Dumas
Timmins, ON
…health/dental/vision/fitness provisions, and pension and employee assistance program(s) that support your physical, mental, and financial…
Added 20 mins ago
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Senior Project Manager
JLL
Edmonton, AB · Calgary, AB
- Full-time
JLL's Project and Development Services (PDS) is a global team of professionals who deliver comprehensive project and program management solutions across the entire real estate lifecycle.…
Added 20 mins ago
Coordinator, Student-Athlete Services (Recruitment)
University of Toronto
Toronto, ON
Reporting to the Director, Interuniversity and High Performance Athletics and taking day-to-day direction from the Manager, Interuniversity Sport, the Coordinator, Student-Athlete Services,…
Added 33 mins ago
AI
Programs & Operations Manager
Africans In Partnership Against Aids
Toronto, ON
- Full-time
The Programs & Operations Manager provides leadership across APAA’s program delivery and internal operations. The role oversees day-to-day programs, staff supervision, funder compliance,…
Added 34 mins ago
UH
Project Manager - Digital PMO
University Health Network
Toronto, ON
- Contract
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 34 mins ago
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Sales Development (SDR) Manager
Quadient
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
…We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their…
Added 49 mins ago
BO
BD3 Project Coordinator
Black Opportunity Fund
Toronto, ON
- Full-time
Reporting to: Project Manager, under the supervision of the Programs Manager
Added 49 mins ago
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Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
…engineering related architecture designs associated with a program or…
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Segment Risk Specialist – Technology and Cyber Risk Management (ATH 5304)
TD
Toronto, ON
- Full-time
Integrates knowledge of the enterprise function’s or business segment’s strategy in leading program design, policy formulation, or operating standards.
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Assistant Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
…modified 4.5 day work week. We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering,…
Added 49 mins ago
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Sr. Manager, Business Management
TD
Toronto, ON
- Full-time
Added 49 mins ago
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Credit Analyst II, Franchise Banking Group
TD
Toronto, ON
- Full-time
…with high-quality franchise systems. Reporting to the Senior Manager, Credit & Business Initiatives, Franchise Banking, the credit analyst has the responsibility to ensure that credit…
Added 49 mins ago
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Military Program Manager-EN
CAE
Montreal, QC
- Full-time
CAE is seeking a Project Manager to lead the successful execution of one or more Defence & Security programs. The Project Manager is responsible for overseeing projects from initiation…
Added 49 mins ago
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ASSOCIATE, PAYROLL & PENSION
City of Brampton
Brampton, ON
- Full-time
Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address.
Added 49 mins ago
CO
Firefighter - Probationary
City of Brampton
Brampton, ON
- Full-time
Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address.
Added 49 mins ago
C
Manager, Financial Reporting & Special Projects-EN
CAE
Montreal, QC
- Full-time
As Manager, Financial Reporting & Special Projects you will lead and coordinates strategic projects within the finance organization. You will report to the Director Finance and Assistant…
Added 50 mins ago
People Generalist
Twilio
BC
…Generalists team, reporting to the Global People Generalists Manager, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People…
Added 50 mins ago
Sales Manager
Northland Properties
Prince George, BC
…maintain as well as build the existing client base. The Sales Manager will be based in Prince…
Added 50 mins ago
Dual Lab Patient Technician & Mobile Lab Patient Technician
LifeLabs
Dryden, ON
…ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to…
Added 1 hour ago
Q
Sales Development (SDR) Manager
Quadient
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
…We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an SDR take their…
Added 1 hour ago
TS
Christmas Admin Assistant
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
…limited to answering phones, data input and interacting with program participants, volunteers, donors and clients as is…
Added 1 hour ago
C
FOH Supervisor-The Rec Room Roundhouse Toronto
Cineplex
Toronto, ON · Roundhouse The Rec Room
- Part-time
…Rec Room and providing feedback to the employees and Service Manager to improve the Guest Service…
Added 1 hour ago
Talent Service and Delivery - Program Lead - Associate Director
EY
Toronto, ON
The Talent Program Manager is part of the Talent team, accountable for shaping, leading and governing a portfolio of strategic Talent transformation initiatives. The role supports global…
Added 1 hour ago
Finance Manager - Customer Finance
CONA Services
Toronto, ON
We are seeking a strategic and commercially minded Finance Manager to serve as the financial lead for a portfolio of retail customers. In this role, you will partner closely with Sales…

DEPT®

Account Supervisor

Toronto, ON, Canada

$70,000 to $80,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Oct 6, 2026

Original job description

This is a 12 month fixed term employee contract initially, with a likelihood of extension.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
15 days paid holiday annually, increasing with length of service (plus Public Holidays).
Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Refreshments are provided in the office all week.
Enhanced family friendly policies to support parents.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end delivery of integrated campaigns while managing client briefs and agency workloads. They will act as a key point of contact for clients, providing strategic direction and ensuring high-quality creative output across cross-functional teams.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and the ability to navigate complex client requests with a proactive mindset are essential.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Relationship management
Digital communications
Production processes
Campaign management

Benefits

Flexible hybrid working policy
Early finish Fridays
15 days paid holiday
Birthday leave
Mental health resources
Enhanced sick pay scheme
Employee assistance programme
Dept allowance
Enhanced family friendly policies
Learning and development
Buddy program

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Growth Invention
Brand & Media
Experience
Commerce
CRM
Technology & Data
B Corp
Climate Neutral
Global Studios
Digital Communications
Integrated Campaigns
Client Briefs
Strategic Planning
Iterable
Braze
Salesforce Marketing Cloud
Multi-channel Marketing
Stakeholder Management
Production Management
Agency Experience
Hybrid Working
Project Management
Creative Integrity
Client Services

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