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Added 11 mins ago
T
Software Engineer II - Angular / UI
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 11 mins ago
T
Personal Banking Associate - Granby (18.75 hours)
TD
Granby, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 11 mins ago
T
Personal Banking Associate Trainee
TD
Markham, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 11 mins ago
T
Personal Banking Associate Trainee
TD
Ottawa, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 11 mins ago
T
Creative Practice Manager
TD
Toronto, ON
- Full-time
The Manager, Creative Practice (Level 10) will support Tier 1 campaign creative development and production, as well as lead Tier 2 and 3 creative development and production with external…
Added 11 mins ago
T
Personal Banking Associate (Part time, 18.75h)- Charlesbourg
TD
Quebec, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 11 mins ago
A
Manager, Customer Journey & Experience Design
Allshores
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
Allshores is seeking a passionate Manager, Customer Journey and Experience Design to lead the way in creating meaningful, seamless experiences for our customers, brokers, partners, and…
Added 11 mins ago
WC
Manager, Learning and Development
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...This role leads the design, development, delivery, and continuous improvement of learning programs, content, and facilitation practices. The role may oversee training…
Added 11 mins ago
OO
Senior Manager, OCS.ca & eCommerce
OCS Ontario Cannabis Store
Toronto, ON
- $137,000 to $147,000 CAD / year
- Full-time
Working closely with Category Management, Digital Merchandising, Logistics, Supply Chain, Marketing, Finance, Customer Care, and Digital Experience, the Senior Manager uses channel…
Added 11 mins ago
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Marketing Manager
Brunel
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Brunel is partnering with a growing specialty pharmaceutical organization to recruit a Marketing Manager supporting ophthalmology and respiratory brands. This individual will develop and…
Added 12 mins ago
Communications Officer, Graphic Design
University of Toronto
Toronto, ON
The Communications Officer, Graphic Design, reports to the Manager, Marketing and Communications, Learning and Community and will play an essential role in the creation and production of…
Added 39 mins ago
BC
Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
BDO Digital’s Vancouver office is looking for a Senior Manager to join our Data & AI Consulting Practice team and own the following responsibilities:
Added 39 mins ago
RT
Product Owner/Scrum Master
Robosoft Technologies
Canada
- Full-time
…communication skills, and a deep understanding of the full software development lifecycle. The Senior Project Manager will work across product, design, engineering, QA, DevOps, and business…
Added 41 mins ago
VD
Account Manager
Vincent Design Inc.
Winnipeg, MB
- Full-time
We’re looking for an Account Manager to join our Accounts/Sales department. This role is full-time and in person at our office (303 – 765 Main St.) in Winnipeg.
Added 42 mins ago
Senior Manager, OCS.ca & eCommerce
OCS Ontario Cannabis Store
Toronto, ON
Working closely with Category Management, Digital Merchandising, Logistics, Supply Chain, Marketing, Finance, Customer Care, and Digital Experience, the Senior Manager uses channel…
Added 42 mins ago
Principal Product Manager - Platform Security
PagerDuty
Toronto, ON
PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform. This role sits…
Added 57 mins ago
S&
E-Commerce Coordinator
Silk & Snow
Toronto, ON
- Full-time
…optimization of Silk & Snow's online store. Reporting to the Manager, E-commerce, you'll help maintain the health of our website, coordinate promotion & product launches, support site…
Added 57 mins ago
SL
Marketing Content Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
…with target audiences and drive the intended action across digital and print…
Added 1 hour ago
EC
Therapeutic Assistant (7) - Occupational Therapist
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
Plan and implement small and large group strategies/activities within the classroom environment that support the development skills of identified students;
Added 1 hour ago
Assurance Facilitator Excellence Manager (18-Month Contract)
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
Working with Audit leadership, Professional Practice, subject-matter resources and Learning teams, the Manager will set standards and oversee the facilitator lifecycle - from facilitator…
Added 1 hour ago
Junior Business Analyst
Government of Alberta
AB
The Citizen Experience branch within Digital Design and Delivery (DDD) is accountable for supporting ministry programs through the planning, development, delivery and operations of…
Added 1 hour ago
M
RQ10989 - Business Architect - Senior
Maarut
Toronto, ON
- Contract
development of business architecture artifacts and ensure alignment with
Added 1 hour ago
CB
Marketing & Communications Specialist
Canadian Bar Association - Alberta Branch
Calgary, AB
- Full-time
Reporting to the Manager, Marketing & Communications, this role leads the planning and delivery of marketing initiatives for the Canadian Bar Association, Alberta Branch (CBA Alberta),…
Added 1 hour ago
W
Technical Writer
Webuild
Toronto, ON
- $80,000 to $120,000 CAD / year
- Full-time
Reporting to the Proposal Manager, the Technical Writer will create and manage clear, engaging content on construction-related topics for both technical and non-technical audiences. They…
Added 1 hour ago
PC
Technical Support Team Lead
Powerhouse Controls Ltd
Cambridge, ON
- Full-time
Implementation Team Lead – Digital Transformation Group

DEPT®

Account Supervisor

Toronto, ON, Canada

$70,000 to $80,000 CAD / year

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Job details

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Oct 6, 2026

Original job description

This is a 12 month fixed term employee contract initially, with a likelihood of extension.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
15 days paid holiday annually, increasing with length of service (plus Public Holidays).
Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Refreshments are provided in the office all week.
Enhanced family friendly policies to support parents.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Apply About employer

More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end delivery of integrated campaigns while managing client briefs and agency workloads. They will act as a key point of contact for clients, providing strategic direction and ensuring high-quality creative output across cross-functional teams.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and the ability to navigate complex client requests with a proactive mindset are essential.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Relationship management
Digital communications
Production processes
Campaign management

Benefits

Flexible hybrid working policy
Early finish Fridays
15 days paid holiday
Birthday leave
Mental health resources
Enhanced sick pay scheme
Employee assistance programme
Dept allowance
Enhanced family friendly policies
Learning and development
Buddy program

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Growth Invention
Brand & Media
Experience
Commerce
CRM
Technology & Data
B Corp
Climate Neutral
Global Studios
Digital Communications
Integrated Campaigns
Client Briefs
Strategic Planning
Iterable
Braze
Salesforce Marketing Cloud
Multi-channel Marketing
Stakeholder Management
Production Management
Agency Experience
Hybrid Working
Project Management
Creative Integrity
Client Services

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