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Added 9 mins ago
CI
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
The Analyst, Business Systems, will be based in Toronto and report to the Manager, Information Technology. The Analyst, Business Systems, is pivotal in documenting business requirements,…
Added 9 mins ago
TS
Architect - Azure/Terraform- Cloud Platform Engineer
TECONICA SOFTWARES
Toronto, ON
- Contract
Participate in production support, incident resolution, and continuous improvement.
Added 9 mins ago
E
Senior Finance Manager, CPA must - 2-3 days remote
Exceleris
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Assurer la production des états financiers statutaires et des rapports de gestion.
Added 9 mins ago
MA
Maintenance Operations Controller
Morningstar Air Express Inc.
Edmonton, AB
- Full-time
…headquartered at the Edmonton International Airport. Reporting to the Manager of Maintenance Operations, MOC is responsible for maintenance planning, production, and control as well as the…
Added 9 mins ago
GS
Artificial Intelligence Engineer
Gala Solutions
Montreal, QC
- Contract
Design, build, and operate the AI Gateway's Azure and AWS deployments, taking them from proof of concept to production.
Added 9 mins ago
M
Gestionnaire des services TI / IT Service Manager
mthree
Montreal, QC
- Full-time
…rôle est principalement axé sur la gestion des services, la production de rapports, la gouvernance, l’analyse opérationnelle et la mise en œuvre d’améliorations à l’échelle de…
Added 9 mins ago
R
Regional Plant Controller
Refresco
Mississauga, ON
- Full-time
…(GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the…
Added 9 mins ago
S
Ingenieur Qualite / Quality Engineer
Safran
Kirkland, QC
- Full-time
…specifies inspection and testing mechanisms and equipment; analyses production and service limitations and standards; recommends revision of specifications when indicated; formulates or…
Added 9 mins ago
GS
Chargé(e) de Projet / Project Manager
Gentilhomme Studio
Montreal, QC
- Full-time
Opportunities to join Gentilhomme’s Production team don’t come along often. We’re looking for an experienced Project Manager to join us, take on meaningful responsibility and help deliver…
Added 12 mins ago
SD
CAD Drafter - Steel Fabrication & Construction Industry
Source Display Inc.
Vancouver, BC
- Full-time
Work with sales, production and install teams on project solutions
Added 12 mins ago
S
In Store Bakery - Baker
Sobeys
Winnipeg, MB
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 12 mins ago
TM
Event Manager
Tech Manitoba
Winnipeg, MB
- Full-time
We're looking for an organized, detail-driven Events Manager to plan and deliver Tech Manitoba's event portfolio. You'll own the logistics of our signature events from concept to wrap-up,…
Added 13 mins ago
Aircraft Maintenance Engineer Apprentice
Keewatin Air LP
Winnipeg, MB
The Aircraft Maintenance Apprentice works under the supervision of Production Manager to learn and perform tasks related to maintaining and repairing aircraft.
Added 13 mins ago
PC
Process Engineer
Paladin Canada
Saskatoon, SK
- Full-time
…in bringing a world-class mining operation from design into production in…
Added 13 mins ago
COOK
Southbridge Healthcare LP
Toronto, ON
…nourishments including evening meal following standardized recipes and production sheets. Provides for prescribed diets, including variations in texture. Ensures meals are served on time,…
Added 13 mins ago
SN
Buyer, Sourcing & Production (8-month Contract)
Saje Natural Wellness
Vancouver, BC
- Contract
…impact you'll make:</strong></p><p>Reporting to the Procurement Manager, Hard Goods, the Buyer, Sourcing & Production, is responsible for procuring the right goods at the best possible…
Added 13 mins ago
NF
Bistro Team Leader (Food Services)
Nature's Fare Markets
White Rock, BC
- Full-time
Working with the Bistro Manager to ensure effective communication throughout the day on department priorities
Added 27 mins ago
MI
Sous Chef
Marriott International
Toronto, ON
- Full-time
Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
Added 28 mins ago
Manager, Marketing, Global Banking and Markets
Scotiabank
Toronto, ON
Support client and employee gifting initiatives, including product sourcing, inventory management, pre-production processes and rollout across the ScotiaBoutique and custom gifting suite.…
Added 28 mins ago
C
Food Service Supervisor Full Time
Cook
M'Chigeeng Indian Reserve No. 22, ON · M'CHIGEENG, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 28 mins ago
T
Sr. IT Ops Analyst (Azure Public Cloud Operations)
TD
Toronto, ON
- Full-time
Level 2 support of TD business line Cloud infrastructure including PaaS/IaaS/Containers across all production and test environments.
Added 28 mins ago
T
Compliance Business Oversight Analyst II (5535)
TD
Toronto, ON
- Full-time
Contribute to various Compliance advisory activities (e.g. report production, process mapping, tracking, research, analysis and procedural support) as assigned
Added 28 mins ago
T
Applied Machine Learning Scientist II
TD
Toronto, ON
- Full-time
Proven experience in development and deployment of machine learning models in production.
Added 28 mins ago
T
Manager, Engineering – Easy Apply & Digital Onboarding Platform
TD
Toronto, ON
- Full-time
The Easy Apply Engineering team is seeking a Manager, Engineering to lead the delivery, modernization, and operational excellence of TD's enterprise digital onboarding platform. Easy Apply…
Added 28 mins ago
MU
Associate Director Communications, Resident Admissions and Customer Service
McGill University
Res. Carrefour Sherb
- Full-time
…main food service provider, and directs the development and production of print and promotional materials. services consistent with the University's mission and objectives, including news,…

DEPT®

Account Supervisor

Toronto, ON, Canada

$70,000 to $80,000 CAD / year

Apply About employer

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Job details

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Oct 6, 2026

Original job description

This is a 12 month fixed term employee contract initially, with a likelihood of extension.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
15 days paid holiday annually, increasing with length of service (plus Public Holidays).
Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Refreshments are provided in the office all week.
Enhanced family friendly policies to support parents.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end delivery of integrated campaigns while managing client briefs and agency workloads. They will act as a key point of contact for clients, providing strategic direction and ensuring high-quality creative output across cross-functional teams.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and the ability to navigate complex client requests with a proactive mindset are essential.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Relationship management
Digital communications
Production processes
Campaign management

Benefits

Flexible hybrid working policy
Early finish Fridays
15 days paid holiday
Birthday leave
Mental health resources
Enhanced sick pay scheme
Employee assistance programme
Dept allowance
Enhanced family friendly policies
Learning and development
Buddy program

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Growth Invention
Brand & Media
Experience
Commerce
CRM
Technology & Data
B Corp
Climate Neutral
Global Studios
Digital Communications
Integrated Campaigns
Client Briefs
Strategic Planning
Iterable
Braze
Salesforce Marketing Cloud
Multi-channel Marketing
Stakeholder Management
Production Management
Agency Experience
Hybrid Working
Project Management
Creative Integrity
Client Services

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