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Added 3 mins ago
TS
Senior Electrical Design Engineer, Relocation to Ontario (GTA, Hamilton, KWC)
TalentSphere Staffing Solutions
Halifax, NS
- Full-time
Our client is looking for an experienced Senior Electrical Manager / Team Lead to establish and grow their Electrical Engineering department. This is a unique leadership opportunity for an…
Added 3 mins ago
BI
Bilingual Client Service Associate
BMO Insurance
Toronto, ON
- Full-time
Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of…
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Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
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Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Apply DevOps practices to configuration management, CI/CD workflows, infrastructure delivery, and operational automation.
Added 3 mins ago
UO
Marketing and Communications Specialist, Faculty of Social Work
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Marketing, the Marketing and Communications Specialist will provide efficient and effective communication and event coordination support for the Faculty of Social…
Added 3 mins ago
FH
Administrative Support Clerk, Mental Health and Substance Use Services - Tri-Cities
Fraser Health Authority
Port Moody, BC
- $26.42 to $28.25 CAD / hour
- Other
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families, the Administrative…
Added 3 mins ago
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Client Services Representative (CSR)
Trane Technologies
Burnaby, BC
- Full-time
The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on…
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MONTREAL [HYBRIDE] - SME Dynatrace - Monitoring & Observability
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…company’s IT services. While leading the company’s IT team, the IT service manager strives to develop a reliable IT service and improve the organization's existing IT service…
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Technical Specialist II
BMO
Toronto, ON
- Full-time
Drive adoption of modern engineering practices, tools, and processes to enhance delivery and operational efficiency
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AWS Project Manager
Synechron
Montreal, QC
- Full-time
We are seeking an experienced Project Manager to lead AWS cloud migration initiatives from planning through successful delivery. The ideal candidate will coordinate cross-functional teams,…
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RT
Gestionnaire du contrôle de gestion commerciale/ Commercial Controllership Manager
Rio Tinto
Montreal, QC
- Full-time
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RT
Gestionnaire régional(e), Opérations des milieux de travail / Regional Workplace Operations Manager
Rio Tinto
Montreal, QC
- Full-time
Relevant de la personne occupant le poste de Senior Manager Global Workplace & FM et travaillant au sein de l’équipe Global Workplace, vous devrez :
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RT
Gestionnaire principale(e), Contrôle financier / Senior Manager, Controllership
Rio Tinto
Montreal, QC
- Full-time
…appropriées des Services du Groupe et favorisera une expérience de service intégrée et réactive. Le portefeuille n’est pas rattaché à une matière première ou à une équipe particulière, et…
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RT
Conseiller(ère) sénior, Gestion des données de Foundry | Senior Advisor, Foundry Data Management
Rio Tinto
Montreal, QC
- Full-time
…avancées, les rapports et la prise de décision. Relevant du chef de service, Gestion des données, vous travaillerez au sein d’une équipe collaborative qui valorise l’innovation,…
Added 6 mins ago
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General Manager
Indigo Books & Music
AB · Edmonton, Alberta
- $58,000 to $78,000 CAD / year
- Full-time
The General Manager translates Indigo’s strategic priorities into entrepreneurial, locally relevant execution that strengthens community connection and brand affinity while delivering a…
Added 19 mins ago
EN
QHSE Administrator (Contract position up to 18 months)
Echo NDE
AB · Red Deer County, AB
- Full-time
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
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Prepared Foods - Clerk Department Second Deli
Sobeys
Dartmouth, NS
- Full-time
Provide customers with friendly and professional service. Fulfill duties for all areas of the Deli/ A La Carte Department. Supervise the Deli/A La Carte Department and staff in the absence…
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Replenishment - Clerk Department Second Grocery
Sobeys
Dartmouth, NS
- Full-time
Provide customers with friendly and professional service. Fulfill duties for all areas of the Grocery Department. Supervise the Grocery Department and staff in the absence of the Grocery…
Added 19 mins ago
S
Replenishment - Clerk Department Second Grocery
Sobeys
Dartmouth, NS
- Full-time
Provide customers with friendly and professional service. Fulfill duties for all areas of the Grocery Department. Supervise the Grocery Department and staff in the absence of the Grocery…
Added 19 mins ago
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Produce - Clerk Produce
Sobeys
Halifax, NS
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 19 mins ago
S
Produce - Part Time Clerk Produce
Sobeys
London, ON
- Part-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 19 mins ago
S
Temporary - Assistant Department Manager Front End - Belmont Market
Sobeys
Langford, BC
- Temporary
The Assistant Front End Manager supports and assists the Front-End Manager in the efficient and fiscally responsible operation of the department. The Assistant Manager will lead, manage,…
Added 19 mins ago
OO
Sr. Manager, Education and Outreach
Ontario One Call
Guelph, ON
- Full-time
Reporting to the Vice President, Education and Brand (VP), the Sr. Manager, Education and Industry Outreach (Sr. Manager) leads Ontario Dig Authority's education, outreach, industry…
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Manager, Global Supplier Management - Corporate Real Estate
Procom
Toronto, ON
- Contract
The Manager, Supplier and Contract Management will backfill a maternity leave position, leading the management of Corporate Real Estate’s outsourced Service Partners globally. The role…
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Meat - Manager Meat
Sobeys
Hamilton, ON
- Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…

DEPT®

Account Supervisor

Toronto, ON, Canada

$70,000 to $80,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Oct 6, 2026

Original job description

This is a 12 month fixed term employee contract initially, with a likelihood of extension.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
15 days paid holiday annually, increasing with length of service (plus Public Holidays).
Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Refreshments are provided in the office all week.
Enhanced family friendly policies to support parents.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end delivery of integrated campaigns while managing client briefs and agency workloads. They will act as a key point of contact for clients, providing strategic direction and ensuring high-quality creative output across cross-functional teams.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and the ability to navigate complex client requests with a proactive mindset are essential.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Relationship management
Digital communications
Production processes
Campaign management

Benefits

Flexible hybrid working policy
Early finish Fridays
15 days paid holiday
Birthday leave
Mental health resources
Enhanced sick pay scheme
Employee assistance programme
Dept allowance
Enhanced family friendly policies
Learning and development
Buddy program

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Growth Invention
Brand & Media
Experience
Commerce
CRM
Technology & Data
B Corp
Climate Neutral
Global Studios
Digital Communications
Integrated Campaigns
Client Briefs
Strategic Planning
Iterable
Braze
Salesforce Marketing Cloud
Multi-channel Marketing
Stakeholder Management
Production Management
Agency Experience
Hybrid Working
Project Management
Creative Integrity
Client Services

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