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Added 8 mins ago
AVP, Strategic Programs, Innovation, Insights and Regulatory Operations
Sun Life Québec
Montreal, QC
Full-time
The AVP sets priorities, allocates resources, leads the Director team, and ensures initiatives move from concept through adoption and sustainable ownership. The role balances regulatory…
Added 1 hour ago
Media Buyer
CanPrev
Toronto, ON · North York, ON
$65,000 to $70,000 CAD / year
Full-time
Collaborate with the Director of Growth Strategy to determine optimal budget allocation across channels to ensure an effective and balanced media mix.
Added 1 hour ago
Sales Associate II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
Sales Associate II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
Sales Associate II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
Cashier II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
Assistant Store Manager I
Coach
Mirabel, QC
Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 hours ago
Studio Art Director
Devoted Studios
Remote, Canada
Remote
…expertise in external development, pipeline optimization, and creative problem-solving. Whether it’s porting games to new systems, enhancing gameplay features, or crafting stunning visuals,…
Added 2 hours ago
Manager, Transaction Readiness | Gestionnaire, Règlements par transactions (2026-830)
Canada Deposit Insurance Corporation (CDIC) | Société d'assurance-dépôts du Canada (SADC)
Ottawa, ON
Full-time
…a quantitative analysis role. This position reports to the Director, Transaction Readiness. The Manager may work with teams across the organization, including Legal, Policy, and…
Added 2 hours ago
Lead Environment Artist / Chef Artiste d’environnement
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Montreal, QC
Full-time
Reporting to the Associate Art Director – Environment, the Lead Environment Artist will work closely with Tech Art teams, Houdini specialists, and cross-functional teams to ensure that…
Added 3 hours ago
Instructor, Carpentry Foundation Program
University of the Fraser Valley
Abbotsford, BC
Full-time
…and practical examples. Under the general direction of the Director of the School of Trades, and with the support of the Carpentry Department members, the instructor will organize, develop,…
Added 3 hours ago
Manager, RMHC Marketing (12-month contract role)
McDonald's Corporation
Toronto, ON
The Manager, Brand Marketing is a maternity leave contract role reporting to the Director, Brand Engagement. This role is accountable for leading the planning and execution of national…
Added 3 hours ago
LUVO Brand Manager - Mat Leave Contract (12 Months)
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Cambridge, ON
Full-time
Reporting to the Senior Director of Marketing, the LUVO Brand Manager will play a key role in shaping and growing the LUVO brand across Canada and global markets. In this role, you'll work…
Added 3 hours ago
Director, Social Craft
Omnicom Media
Toronto, ON
$95,000 to $105,000 CAD / year
Full-time
As Director, Social Craft, you will work within the Capabilities Center at Omnicom Media Canada, helping drive excellence, consistency, and innovation across social activation throughout…
Added 3 hours ago
Philanthropy & Audience Relations Manager
Canada's Theatre Museum
Toronto, ON
Full-time
The successful candidate will be an engaging and creative development professional who is a team player with a demonstrated track record of success in raising funds across a spectrum of…
Added 3 hours ago
Director, Enterprise Managed Services Sales
Broadcast Management Group
Toronto, ON
Full-time
Title: Director, Enterprise Managed Services Sales (Senior Director for the right candidate)
Added 3 hours ago
Senior Graphic Designer
Superior Glove
Acton, ON
$60,000 to $72,000 CAD / year
Full-time
…mindset. Reporting to the Design Strategist, Team Lead (Art Director), you’ll work closely with the graphic design team and cross-functional partners to develop creative concepts and…
Added 3 hours ago
Clinic Manager
Skin Vitality Medical Clinic
Barrie, ON
$55,000 to $60,000 CAD / year
Full-time
…leadership abilities, strong computer skills, and a penchant for creative problem-solving. Qualified candidates must be well organized, patient service-focused, detailed-orientated, and…
Added 4 hours ago
Associate Creative Director (Art)
McCANN Canada
Toronto, ON
Full-time
In partnership with the ACD Copywriter, this ACD Art Director works closely with the creative team to produce high-quality work for the agency’s clients. Alongside account service…
Added 4 hours ago
Marketing Communications Manager
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Toronto, ON · Greater Toronto Area, Canada
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Coordinate video production and creative assets supporting marketing initiatives.
Added 4 hours ago
Associate Director, SEO (Mat leave Contract)
INNOCEAN Canada
Toronto, ON
Contract
We are seeking an experienced and strategic associate SEO director to join our Digital Media team at Innocean on a 18 month full-time contract, covering a maternity leave. This role owns…
Added 4 hours ago
Software Engineer Intern
Electronic Arts (EA)
Vancouver, BC
Temporary
…the world. Making great games is challenging, and it takes creative, curious, and passionate people working together to make those experiences…
Added 4 hours ago
2D Artist Generalist
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Montreal, QC
Full-time
We are looking for a talented, creative and passionate Artist 2D Generalist. In this role you will be working with the most high-profile children’s brands on the market. You will be…
Added 4 hours ago
Manager, Marketing
Toronto Metropolitan University
Toronto, ON
Temporary
The Manager, Marketing develops and implements marketing strategies and plans, under the direction of the Senior Director, Marketing and Creative and through a highly consultative approach…
Added 4 hours ago
Manager, Social Media
Toronto Metropolitan University
Toronto, ON
Temporary
…social media accounts, in close collaboration with the Senior Director, Marketing and…

DEPT®

Account Supervisor (6 Month FTC)

Toronto, ON, Canada

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Sep 28, 2026

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Original job description

This is a 6 month fixed term employee contract initially, with a likelihood of extension.

Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible, hybrid/remote working policy
An excellent salary based on experience and equal pay policies
Mental health support, and company sick pay scheme.
15 days paid holiday annually (plus Public Holidays).
Refreshments are provided in the office all week
Enhanced family friendly policies to support new parents.
Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
Inspirational Talks, bringing the outside in with regular guest speakers and events.
Learning and Development, supporting your growth with continuous opportunities to learn and advance.
Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end production and delivery of integrated campaigns while managing client relationships and expectations. They will collaborate with cross-functional teams to ensure projects are delivered on time, on budget, and to a high creative standard.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and strong strategic and organizational skills are required.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Production processes
Creative strategy
Digital communications
Team leadership

Benefits

Flexible hybrid/remote working policy
Mental health support
Company sick pay scheme
15 days paid holiday
Enhanced family friendly policies
Social and cultural events
Inspirational talks
Learning and development
Buddy programme

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Agency
Client Services
Marketing
CRM
Digital Communications
Iterable
Braze
Salesforce Marketing Cloud
Campaign Management
Strategic Planning
Production
B Corp
Growth Invention
Stakeholder Management
Project Management
Integrated Campaigns
Hybrid Work

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