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Added 12 mins ago
Banquet Server (Casual)
Fairmont Hotels & Resorts
Calgary, AB
Full-time
…choice for events. As a Banquet Server you will have the perfect opportunity to touch the hearts of our guests providing warm, engaging service and a deep knowledge of our menu offerings.…
Added 12 mins ago
Teach English Overseas (ESL Teacher) | Visa Sponsored
English 1
Guelph, ON
Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
Added 12 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
St. Albert, AB
Full-time
Position Summary...Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout…
Added 12 mins ago
Stock Unloader Associate
Walmart Canada
Dawson Creek, BC
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 12 mins ago
OMNI Customer Fulfillment Associate
Walmart Canada
Kitchener, ON
Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 12 mins ago
(CAN) Stock Unloader Associate
Walmart Canada
Kamloops, BC
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 12 mins ago
Entry-Level English Teacher
English 1
Sarnia, ON
Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
Added 12 mins ago
Stock Unloader Associate
Walmart Canada
North Vancouver, BC
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 12 mins ago
Entry-Level English Teacher
English 1
Vancouver, BC
Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
Added 12 mins ago
(CAN) Stock Unloader Associate
Walmart Canada
Sudbury, ON
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 12 mins ago
(CAN) Préposé au stockage, fruits et légumes
Walmart Canada
MB · Saint-Laurent, MB
Contract
Position Summary...Working as a Produce Stocker at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent…
Added 12 mins ago
Entry-Level English Teacher
English 1
Winnipeg, MB · Greater Winnipeg Metropolitan Area
Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
Added 12 mins ago
(CAN) Associé, viande
Walmart Canada
MB · Saint-Laurent, MB
Contract
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 12 mins ago
Entry-Level English Teacher
English 1
Regina, SK
Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
Added 12 mins ago
(CAN) Associé, viande
Walmart Canada
MB · Saint-Laurent, MB
Contract
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 12 mins ago
(CAN) Préposé au déchargement
Walmart Canada
MB · Saint-Laurent, MB
Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 12 mins ago
Job Profile (CAN) Dairy Frozen Associate
Walmart Canada
Thunder Bay, ON
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 12 mins ago
(CAN) OMNI Customer Fulfillment Associate PT
Walmart Canada
Vancouver, BC
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 12 mins ago
Entry-Level English Teacher
English 1
ON · Chatham-Kent, ON
Full-time
…about to finish your degree and looking for an entry-level opportunity? Are you a career changer, taking a gap year, or an experienced ESL teacher? Do you want to teach English abroad,…
Added 12 mins ago
Production Lead (Kitchen)
Factor_
Calgary, AB
Full-time
Train new associates in job duties for various packaging machinery and informing them about safety procedures and company policies
Added 12 mins ago
Produce Stocker
Walmart Canada
Mississauga, ON
Full-time
Position Summary...Working as a Produce Stocker at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent…
Added 12 mins ago
OMNI Customer Fulfillment Associate
Walmart Canada
Calgary, AB
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 13 mins ago
Undergraduate Nursing Employee (UNE) VGH - U3 Adult MH VH
Winnipeg Regional Health Authority
Winnipeg, MB
The Undergraduate Nursing Employee (UNE) position provides an opportunity for the nursing student employed as an UNE to consolidate the knowledge and skill acquired in their approved…
Added 27 mins ago
Coordonnateur(trice) de comptes / Account Coordinator - ChemCare
Univar Solutions
Dorval, QC
Added 27 mins ago
Accounts Payable Clerk
Aston Carter
Richmond, BC
$50,000 to $55,000 CAD / year
Full-time
…factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related…

DEPT®

Account Supervisor (6 Month FTC)

Toronto, ON, Canada

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Sep 28, 2026

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Original job description

This is a 6 month fixed term employee contract initially, with a likelihood of extension.

Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible, hybrid/remote working policy
An excellent salary based on experience and equal pay policies
Mental health support, and company sick pay scheme.
15 days paid holiday annually (plus Public Holidays).
Refreshments are provided in the office all week
Enhanced family friendly policies to support new parents.
Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
Inspirational Talks, bringing the outside in with regular guest speakers and events.
Learning and Development, supporting your growth with continuous opportunities to learn and advance.
Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end production and delivery of integrated campaigns while managing client relationships and expectations. They will collaborate with cross-functional teams to ensure projects are delivered on time, on budget, and to a high creative standard.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and strong strategic and organizational skills are required.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Production processes
Creative strategy
Digital communications
Team leadership

Benefits

Flexible hybrid/remote working policy
Mental health support
Company sick pay scheme
15 days paid holiday
Enhanced family friendly policies
Social and cultural events
Inspirational talks
Learning and development
Buddy programme

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Agency
Client Services
Marketing
CRM
Digital Communications
Iterable
Braze
Salesforce Marketing Cloud
Campaign Management
Strategic Planning
Production
B Corp
Growth Invention
Stakeholder Management
Project Management
Integrated Campaigns
Hybrid Work

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