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Added 13 mins ago
Administrative & Lifestyle Coordinator - Full Time
Unidine Canada
MB · Dugald, MB
Full-time
· Provide day-to-day administrative support to the General Manager and management team.
Added 13 mins ago
Marketing Manager, Canada
Therabody
Canada
$75,000 to $80,000 CAD / year
Therabody is looking for an entrepreneurial, collaborative and high-energy Marketing Manager, Canada to own and scale our brand nationwide. As our sole marketer on the ground, you will…
Added 13 mins ago
Communications Advisor
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Montreal, QC · Levis, QC · Complexe Desjardins Montréal
Full-time
The incumbent supports and advises caisse managers in developing, improving and implementing communications solutions, practices, programs and tools. More specifically, you will be required…
Added 27 mins ago
Wealth Associate
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Full-time
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Added 27 mins ago
Research Coordinator III, MAP Cntr for Urban Health Solutions
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…the development of future projects. This individual supports communications and operations of the program, and supports the team in the collection of study data including recruitment,…
Added 27 mins ago
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Added 27 mins ago
Manager, Communications
Shannex Incorporated
Moncton, NB
Full-time
We are currently seeking a Manager, Communications to join our growing Brand team.
Added 27 mins ago
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…strategic direction of the Senior Customer Experience & Retention Manager, this role builds and maintains the CRM infrastructure and day-to-day loyalty operations that power relevant,…
Added 27 mins ago
Brand Marketing Specialist
Insight Global
Brampton, ON
$22 to $24 CAD / hour
Contract
Brand communications, creative & media strategy (traditional and digital media)
Added 28 mins ago
Graduate Programs Support Coordinator-Faculty of Science
Wilfrid Laurier University
Waterloo, ON
Reports to: Administrative Manager, Faculty of Science
Added 28 mins ago
Social Media Manager
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Full-time
Blazesoft is seeking a Social Media Manager to join its marketing division.
Added 28 mins ago
Stage Experience Lead - Full Time
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Nanaimo, BC
$22.85 to $28.55 CAD / hour
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…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 28 mins ago
Senior Manager, Data Services & Platforms
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ON · Mississauga, ON
The Senior Manager, Data Services & Platform is a newly established leadership role within the Data, Governance & Analytics (DG&A) Hub at Purolator. This role owns two connected…
Added 43 mins ago
Retail Sales Associate
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Help Store Manager open / close at the beginning or end of shifts, following High Tide standard operating procedures.
Added 43 mins ago
Retail Store Manager
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Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 43 mins ago
Retail Shift Leader
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Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 43 mins ago
Retail Shift Leader
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Beaumont, AB
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Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 43 mins ago
Retail Shift Leader
Canna Cabana
Calgary, AB
Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 43 mins ago
Renewals Account Representative
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Reporting to the Manager, Renewals this position is focused on relationship management, selling the value of Open Text Maintenance and Support Programs and driving retention as well as…
Added 43 mins ago
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We are looking for a Lead Service Manager (SOAR) to reduce analyst manual workloads and increase the speed and consistency of our Managed Security Services (MSS) operations through…
Added 43 mins ago
Project Manager, Leger Opinion
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Working within the Leger Opinion team, a Project Manager is responsible for supporting the various parties involved in the life cycle of a Web mandate, from beginning to end.
Added 43 mins ago
Gestionnaire de comptes – Canada et États-Unis - Account Manager – Canada and USA
Expresco Foods
Montreal, QC
Full-time
The Key Account Manager is responsible for handling client accounts at Expresco Foods. The Account Manager must build and maintain a strong relationship with clients. They will be the lead…
Added 57 mins ago
Sales, Catering & Events Coordinator
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Squamish, BC
Full-time
Support the development of promotional materials, sales collateral, website content, social media promotions, email campaigns and partner communications.
Added 57 mins ago
Development Coordinator
Stratford Hall
Vancouver, BC
$65,000 to $75,000 CAD / year
Full-time
Provide expert support to the data managers in the Enrollment, Communications, and Academic departments.
Added 57 mins ago
Operations and Special Projects Manager
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
Full-time
The Operations and Special Projects Manager is responsible for leadership and oversight of a broad range of functions, resources, and systems for the Indian Residential School History and…

DEPT®

Account Supervisor (6 Month FTC)

Toronto, ON, Canada

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

This is a 6 month fixed term employee contract initially, with a likelihood of extension.

Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible, hybrid/remote working policy
An excellent salary based on experience and equal pay policies
Mental health support, and company sick pay scheme.
15 days paid holiday annually (plus Public Holidays).
Refreshments are provided in the office all week
Enhanced family friendly policies to support new parents.
Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
Inspirational Talks, bringing the outside in with regular guest speakers and events.
Learning and Development, supporting your growth with continuous opportunities to learn and advance.
Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end production and delivery of integrated campaigns while managing client relationships and expectations. They will collaborate with cross-functional teams to ensure projects are delivered on time, on budget, and to a high creative standard.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and strong strategic and organizational skills are required.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Production processes
Creative strategy
Digital communications
Team leadership

Benefits

Flexible hybrid/remote working policy
Mental health support
Company sick pay scheme
15 days paid holiday
Enhanced family friendly policies
Social and cultural events
Inspirational talks
Learning and development
Buddy programme

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Agency
Client Services
Marketing
CRM
Digital Communications
Iterable
Braze
Salesforce Marketing Cloud
Campaign Management
Strategic Planning
Production
B Corp
Growth Invention
Stakeholder Management
Project Management
Integrated Campaigns
Hybrid Work

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