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Added 1 min ago
Développeur(euse) principal(e), Logiciels IA | Senior AI Software Developer
S & E Services Limited Partnership
Montreal, QC
Full-time
…de la pratique, de gestion du temps et de la facturation, le CRM, les plateformes de données d’entreprise et Microsoft…
Added 16 mins ago
Sales Solution Specialist ,Healthcare
Sysco Canada Inc.
BC · British Columbia, Canada
Full-time
…managing and growing a portfolio of independent Healthcare and Senior Living accounts, consisting of approximately 75 customers and $18 million in annual…
Added 16 mins ago
Senior Manager, Talent Acquisition Operations, Intelligence & AI
Deloitte
Toronto, ON
Full-time
…roadmap spanning current and future-state tools, including ATS/CRM (SuccessFactors), and AI-enabled sourcing, screening, scheduling, and candidate…
Added 16 mins ago
Sales Development Representative (SDR)
YuJa
Toronto, ON · North York, ON
$60,000 to $70,000 CAD / year
Full-time
Use Salesforce CRM to maintain accurate account details and contact information
Added 16 mins ago
Senior Product Manager
Trudell Medical International
London, ON
Full-time
The Senior Product Manager at Trudell Animal Health serves as the strategic champion and operational driver for our rapidly expanding portfolio of companion animal and equine healthcare…
Added 16 mins ago
Bilingual Investor Relations and Marketing Consultant
Refined Substance
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Full-time
…understood by any number of target audiences, be they investors, senior managers with limited mining background, media, employees, or the general…
Added 16 mins ago
Sales Operations Senior Associate (18 month contract) - 009 EN
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$65,172 to $86,898 CAD / year
Contract
The Sales Operations team is seeking a proactive, analytical, and resourceful Senior Associate to support business development professionals across EDC's regional offices. Reporting to the…
Added 16 mins ago
Account Manager (IT Staffing)
Procom
Vancouver, BC
Full-time
From AI-enabled sourcing platforms and real-time CRM dashboards to advanced sales intelligence tools, you’ll have everything you need to identify opportunities and close deals efficiently.
Added 17 mins ago
Community Relations and Residency Coordinator - Sunridge Gardens
Century Group
Langley (District), BC · Langley, BC
Connects with potential prospects while maintaining and updating Yardi Senior CRM. Keeping leads hot, building and monitoring the prospect pipeline will be imperative.
Added 17 mins ago
National Account Manager - Western Canada (Revenue) - Hybrid
The Globe and Mail
Vancouver, BC
Develop, manage and grow client relationships at a senior level, including agency clients and client direct.
Added 17 mins ago
National Account Manager - Western Canada (Revenue)
The Globe and Mail
Vancouver, BC · Calgary, AB
Develop, manage and grow client relationships at a senior level, including agency clients and client direct.
Added 31 mins ago
Administrator, Gift Season
World Wildlife Fund Canada
Toronto, ON
$22.5 CAD / hour
Full-time
Reporting to: Senior Manager, Donor Relations & Services
Added 46 mins ago
Vice President, Technology and Transformation Risk
Aviva Canada
Toronto, ON
Full-time
The VP Technology and Transformation Risk is a senior member of the Canada Risk function, responsible for providing independent second line oversight and challenge across Technology, Data,…
Added 46 mins ago
Senior Microsoft Dynamics 365 Developer
VStream Labs Inc.
Toronto, ON · Greater Toronto Area, Canada
$70 to $75 CAD / hour
Contract
VStream Labs Inc. is seeking a Senior CRM Software Developer to design, build, integrate, test, deploy and support enterprise Microsoft Dynamics 365 and Power Platform solutions.
Added 47 mins ago
Project Manager, Information Technology (Temp up to 24 months)
MUNICIP. OF CLARINGTON
Bowmanville, ON
$104,564 to $127,099 CAD / year
Full-time · Temporary
…spreadsheet-based processes, integration with the Dynamics 365 CRM platform, and reporting and business…
Added 1 hour ago
Business Development Manager
Rillo
Toronto, ON
$100,000 to $120,000 CAD / year
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Keep contact history and pipeline activity up to date in the CRM
Added 1 hour ago
Sales Consultant
Chartwell
Ottawa, ON
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Maintain accurate prospect records in Yardi CRM and use insights to guide sales priorities
Added 1 hour ago
Sales Consultant
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Ottawa, ON · Nepean, ON
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Maintain accurate prospect records in Yardi CRM and use insights to guide sales priorities
Added 1 hour ago
Director, Corp. Partnerships, Western Regions
Canadian Cancer Society
Calgary, AB
Full-time
Reporting to the Senior Director, Corporate Partnerships, the Director, Corporate Partnerships, Western Region & National New Business Development is accountable for leading corporate…
Added 1 hour ago
Junior Estimator and Inside Sales (Exterior Cladding and Building Envelope)
Change Connect
Toronto, ON
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The culture is lean, collaborative, and hands-on. The team is small and senior, meaning individual contributions are visible and input genuinely matters. This is a role where a new graduate…
Added 1 hour ago
Senior Manager, Institutional Sales Enablement
Sun Life
Calgary, AB
Full-time
The Senior Manager, Institutional Sales Enablement owns the strategy, standards, governance, tooling, playbooks, workflows, and adoption model that enable consistent execution by the…
Added 1 hour ago
Senior Manager, Institutional Sales Enablement
Sun Life Québec
Montreal, QC
Full-time
The Senior Manager, Institutional Sales Enablement owns the strategy, standards, governance, tooling, playbooks, workflows, and adoption model that enable consistent execution by the…
Added 1 hour ago
Senior Manager, Institutional Sales Enablement
Sun Life
Vancouver, BC
Full-time
The Senior Manager, Institutional Sales Enablement owns the strategy, standards, governance, tooling, playbooks, workflows, and adoption model that enable consistent execution by the…
Added 1 hour ago
Senior Manager, Institutional Sales Enablement
Sun Life
Toronto, ON
Full-time
The Senior Manager, Institutional Sales Enablement owns the strategy, standards, governance, tooling, playbooks, workflows, and adoption model that enable consistent execution by the…
Added 2 hours ago
Senior Team Leader, Concierge Guest Experience
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We are seeking an experienced and inspiring Senior Team Leader to support and guide our Concierge Guest Experience team for the Orient Express Sailing Yachts. In this role, you will lead…

DEPT®

Account Supervisor (6 Month FTC)

Toronto, ON, Canada

Pay: $70,000 to $80,000 CAD / year
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

This is a 6 month fixed term employee contract initially, with a likelihood of extension.

Toronto, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE:

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills - doing a mix of account management and strategic planning, not your typical suit.

As an Account Supervisor you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign, review, and deploy creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; while maintaining agency profitability and a high level of creative integrity.

WHAT YOU’LL DO:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns while partnering with the Account Director on team capacity and prioritisation
Liaise with clients, clarifying questions, managing expectations, and proactively communicating updates and recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters, and cross-functional teams
Navigate ambiguous or unstructured client requests, identifying gaps and providing strategic direction and context for internal teams
Apply a strategic lens to client asks, assessing feasibility and next steps before moving work into production
Prioritise workloads for the team and escalate when needed
Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
Ensure projects are delivered on time, on budget, and to a high creative standard
Maintain a strong understanding of DEPT® products and services and identify opportunities to add value for clients
Escalate internal or external issues that may positively or negatively impact accounts

WHAT YOU BRING:

Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Deep understanding of production and interactive processes
Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
Comfortable dealing with ambiguity and navigating unstructured client requests with a proactive, solutions-oriented mindset
Strategic thinker with the ability to assess client requests critically and determine clear next steps
Strong communication, relationship management, and stakeholder management skills
Highly motivated, collaborative, and eager to learn and grow

WE OFFER

A flexible, hybrid/remote working policy
An excellent salary based on experience and equal pay policies
Mental health support, and company sick pay scheme.
15 days paid holiday annually (plus Public Holidays).
Refreshments are provided in the office all week
Enhanced family friendly policies to support new parents.
Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
Inspirational Talks, bringing the outside in with regular guest speakers and events.
Learning and Development, supporting your growth with continuous opportunities to learn and advance.
Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

The Account Supervisor will oversee the end-to-end production and delivery of integrated campaigns while managing client relationships and expectations. They will collaborate with cross-functional teams to ensure projects are delivered on time, on budget, and to a high creative standard.

Requirements

Candidates should have demonstrable agency experience in Client Services, specifically in a Senior Account Manager or Account Supervisor role. Proficiency in multi-channel marketing, CRM platforms, and strong strategic and organizational skills are required.

Skills

Account management
Strategic planning
Project management
Client services
Multi-channel marketing
CRM
Email marketing
Iterable
Braze
Salesforce Marketing Cloud
Stakeholder management
Production processes
Creative strategy
Digital communications
Team leadership

Benefits

Flexible hybrid/remote working policy
Mental health support
Company sick pay scheme
15 days paid holiday
Enhanced family friendly policies
Social and cultural events
Inspirational talks
Learning and development
Buddy programme

Visa sponsorship

Not detected in the job text

Keywords

Account Supervisor
Agency
Client Services
Marketing
CRM
Digital Communications
Iterable
Braze
Salesforce Marketing Cloud
Campaign Management
Strategic Planning
Production
B Corp
Growth Invention
Stakeholder Management
Project Management
Integrated Campaigns
Hybrid Work

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