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Added 2 months ago
Associate Veterinarian- Ajax Animal Hospital
VetStrategy / Daubigny
Ajax, ON
…medicine, and wellness care. Our commitment to quality medicine and client service has made us a valued part of the community for…
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CG
Marketing Associate
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Vancouver, BC
- Full-time
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- Contract
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TT
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- $60,000 to $80,000 CAD / year
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Added 3 months ago
D
Associate Director, Project Manager
DEPT®
Canada
- Full-time
The Associate Director, Project Manager, Adobe spearheads client-facing initiatives focused on implementing leading Experience Cloud solutions. This strategic role involves engagement at…
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DEPT®

Associate Director, Project Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5-7+ years experience as a project manager, including delivering enterprise-scale web applications or analytics implementations
Posting language: English
Posted: Jul 13, 2026

Original job description

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

The Associate Director, Project Manager, Adobe spearheads client-facing initiatives focused on implementing leading Experience Cloud solutions. This strategic role involves engagement at multiple levels with Internal Services, Sales teams, key customers, and Partners. Responsibilities include managing all facets of project planning: defining scope, creating detailed plans, measuring timelines, and allocating resources. The Manager works closely with the internal technical delivery teams throughout the hands-on implementation process. This position has a direct impact on revenue generation and requires continuous collaboration to ensure an exceptional Customer Experience. Success in this role hinges on the ability to multi-task, maintain proactive and efficient communication, escalate critical issues, and provide timely answers to clients.

WHAT YOU’LL DO:

Act as Lead Consultant on customer engagements that may involve multiple project teams from our client and customer organizations
Clearly understand and communicate customer requirements and integration points in the context of the statement of work.
Oversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costs.
Manage all day-to-day administrative activities of a given project from inception to closure.
Accurately forecast revenue, profitability, margins, bill rates and utilization across projects.
Maintain regular communication with both the customer and internal teams and constantly manage customer expectations.
Achieve customer satisfaction through successful delivery of defined project scope.
Compile customer requests and deployment issues, to provide a feedback channel into our core products.
Act as the central client point of contact throughout the life of the project
Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice
Provide oversight for services engagements to ensure adherence to governance standards and support customer success
Coordinate escalations across multiple teams, including sales, services, and product organization
Identifies partnership opportunities and capitalizes on “add-on” sales opportunities across projects.

WHAT YOU BRING:

Must have experience with one or more Adobe Experience Cloud solutions – most preferred are AEM, AEP
5-7+ years experience as a project manager, including delivering enterprise-scale web applications or analytics implementations
Experience in client facing project management in an agency or professional services environment
Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist.
Professional demeanor with a proven ability to lead diverse, multi-functional teams across an organization (e.g., within Adobe) and effectively communicate and influence senior client executives, including CMOs and CXOs.
Expert in managing complex, high-traffic service launches and operations, demonstrating superb organizational skills and success in building and leading exceptional, often virtual, teams in ambiguous environments.
Prior experience with the launch and operation of a highly available, high traffic internet or mobile service.
Proven ability to understand the impact of technical changes, and to articulate high level technical solutions to address business problems.
Solid understanding of custom software development processes and engagement methodologies. Practical experience in managing agile development projects is a plus.
Ability to manage in an environment of ambiguity with diverse stakeholders.
Ability to build strong relationships and generate opportunities for repeat business.
Must be able to travel, up to 40-60%
BS/BA Degree or equivalent experience
Highly Desired:
One of the following certifications: Project Management Professional, Agile, Certified ScrumMaster, PRINCE2, or equivalent
Prior experience with Microsoft Dynamics and Workfront

WHAT DO WE OFFER?

The anticipated hourly range for this position is $65 - $75. This is based on a 20-hour workweek and leveling. Keep in mind, we're flexible.

WE SUPPORT YOU BEING YOU:

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

Lead the implementation of Adobe Experience Cloud solutions by managing project planning, scope, and resource allocation. Act as the primary client contact to ensure successful delivery, revenue accuracy, and high customer satisfaction.

Requirements

Requires 5-7+ years of project management experience in agency or professional services, specifically with Adobe Experience Cloud solutions. A bachelor's degree is required, and certifications like PMP or ScrumMaster are highly desired.

Skills

Project Management
Adobe Experience Cloud
Resource Allocation
Revenue Forecasting
Agile Methodology
Stakeholder Management
Scope Management
Technical Solution Articulation
Budgeting
Risk Management
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

Adobe Experience Cloud
AEM
AEP
Project Management Professional
Agile
Certified ScrumMaster
PRINCE2
Microsoft Dynamics
Workfront
Analytics Implementations
Professional Services
CMO
CXO
Software Development Process
B Corp
Experience Cloud

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