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Added 1 min ago
Associate Manager, Aircraft Maintenance and Operations
L3Harris Technologies
Ottawa, ON
…Operations Manager to direct, manage, organize, prioritize and lead a group of unionized employees dedicated to operations. You will coordinate efforts of specialists from within the…
Added 15 mins ago
MH
Project Delivery Team - Project Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
Provide leadership within Generation Project Department, working closely with all coutnerparts to advance the practice of project management, support strategic priorities and promote a ONE…
Added 15 mins ago
CO
Data Scientist
County of Renfrew
Pembroke, ON
- $49.29 to $55.48 CAD / hour
- Full-time
…decision-making, program evaluation, operational improvements, and strategic initiatives across the…
Added 16 mins ago
Associate VP
DEPT®
Toronto, ON
Client Partners lead our largest client relationships on behalf of DEPT. They are responsible for curating talent, capability, and services that represent the best of our company. They…
Added 31 mins ago
C
Associate Graduate Leadership Development Program - Summer 2027
CIBC
Toronto, ON
- Full-time
…roles including Product Manager, Senior Financial Analyst, Project Manager, Consultant, Credit Analyst or…
Added 31 mins ago
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- Full-time
…reflect real-time progress. Your work will directly support strategic decision-making by producing accurate, timely management reports that keep our program on…
Added 46 mins ago
TT
Manager, Project Controls (14009)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
Ready to lead project controls for one of North America's largest transit capital portfolios? Join the TTC's Engineering, Construction & Expansion (ECE) Project Management Office and play a…
Added 46 mins ago
GO
Senior Project Coordinator
Government of Saskatchewan
Regina, SK
- Full-time
The ideal candidate will be a problem solver who is strategic in aligning current actions with goals using innovative thinking. You will be thorough, conscientious and attentive to detail…
Added 46 mins ago
OC
SCADA Technician
Oxford County
Woodstock, ON
- Full-time
Participates in Capital Projects and project management of the SCADA Master Plan
Added 46 mins ago
MH
Project Delivery Team - Project Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
Provide leadership within Generation Project Department, working closely with all Section Heads to advance the practice of project management, support strategic priorities and promote a ONE…
Added 46 mins ago
TT
Project Manager, Renewable Energy Programs (14011)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
The Project Manager, Renewable Energy Programs is responsible and accountable for the management and coordination of multiple related projects to achieve strategic business and…
Added 46 mins ago
C
Industry Development Manager
COVE
Halifax, NS
- Full-time
Lead the end-to-end delivery of COVE’s Innovation Challenges Program, from identifying operational needs and sourcing solutions through challenge design, SMB project execution, validation…
Added 46 mins ago
TR
Indigenous Engagement Partner
The Royal
Ottawa, ON
- $42.87 to $49.7 CAD / hour
- Full-time
Lead and support short-, medium-, and long-term planning of initiatives that reflect Indigenous community priorities and align with The Royal’s reconciliation efforts.
Added 46 mins ago
RM
Manager Fleet Facilities & Inventory Services
Regional Municipality of Peel
Brampton, ON
- Other
Provide strategic leadership and direction to a multidisciplinary team responsible for fleet services, facilities management, inventory operations, fleet safety, and capital project…
Added 46 mins ago
Director, Digital Solutions
The Government of Nova Scotia
Halifax, NS
As Director, Digital Solutions, you will provide strategic and operational leadership for the team responsible for digital-health intake, business analysis, solution architecture, service…
Added 1 hour ago
JI
Procurement Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Strategic Sourcing: Conduct research and analysis to develop optimal sourcing strategies for your assigned portfolio.
Added 1 hour ago
R
Senior Manager, Initiatives & Implementation Business Financial Services
RBC
Halifax, NS
- Full-time
Supports the strategic direction and execution of strategies within the region as decided upon by Regional President and Regional Operating Officer and Regional Vice President, Business…
Added 1 hour ago
DO
Executive Assistant
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
The Department is guided by the following principles which shape our culture, decision-making and strategic direction:
Added 1 hour ago
PH
Business Analyst and Project Support
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services. Works in close collaboration…
Added 3 hours ago
MS
Business Operations manager-AI program manager
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…business unit. This role serves as the operational and enablement lead for the AI function by translating strategy into execution, coordinating delivery, and supporting secure, effective,…
Added 3 hours ago
TA
Industry Liaison and Industrial & Technological Benefits (ITB) Manager-FR
Top Aces
Dorval, QC
- Full-time
…Industry Liaison and ITB Manager will identify, develop and manage strategic industrial partnerships that strengthen Top Aces' competitive position while supporting Canada's defense…
Added 3 hours ago
TA
Senior Associate, Corporate Development-FR
Top Aces
Dorval, QC
- Full-time
This role involves supporting strategic growth initiatives and managing pricing strategies for bids and proposals. The ideal candidate will have a strong background in financial analysis,…
Added 3 hours ago
CA
Communications Consultant
Co-operators Assurance et services financiers
Guelph, ON
- Full-time
The Communication Consultant is responsible for leading the end-to-end development of strategic communications plans and programs in Technology. In overseeing these projects, the…
Added 3 hours ago
TA
Director, Financial Planning & Analysis and Capital Investment - International Division-FR
Top Aces
Dorval, QC
- Full-time
…division’s annual budget process, financial forecasting, financial strategic planning and business performance analysis activities. Additionally, the director will be responsible for…
Added 3 hours ago
TA
Senior Director, Marketing & Communications-FR
Top Aces
Dorval, QC
- Full-time
The position also provides strategic oversight of government relations activities through the direction and management of external Government Relations advisors. The Senior Director…

DEPT®

Associate VP

Toronto, ON, Canada

The anticipated annual salary range for this position is $160-170 CAD.

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Job details

Pay: The anticipated annual salary range for this position is $160-170 CAD.
Posting language: English
Posted: Nov 9, 2026

Original job description

Associate Vice President - Client Partner

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

What is DEPT® Studio?

We’re a specialist team at the intersection of cost, speed, and quality - leading our clients into a pioneering future. We’re an agile interconnected global team partnering with the most ambitious enterprise clients, solving their content delivery challenges through implementing complex processes powered by industry leading proprietary technology.

Client Partners lead our largest client relationships on behalf of DEPT. They are responsible for curating talent, capability, and services that represent the best of our company. They serve as a client’s main access into solutions that will help elevate their brand and business in the face of ever evolving consumer, category, technology, and marketing dynamics. CPs drive organic growth through exceptional client experience, helping unlock value, and bringing future-forward expertise in a unique and differentiated way. They are experienced business leaders with a proven track record of delivering new and organic growth opportunities, overseeing client services and strategic operations, and demonstrating acumen operating in highly complex and multidisciplinary environments.

The Associate Vice President, Client Partner is responsible for helping to develop new opportunities in the North American market and delivering excellence across new contracts, as well as maintaining stability and strong partnerships with existing clients (ie. Opendoor, Walmart, OpenAI, etc.). Primary focus is on building client relationships and establishing new accounts; maintenance of existing accounts eventually delegated to team members.

WHAT YOU’LL DO

Key Responsibilities:

Business Leader-External

Partner and trusted advisor to senior clients. Client relies on the AVP, Client Partner to know all elements of their business, competition, and category to represent the client’s opinions and objectives within DEPT and to deliver innovative and creative solutions for the business. AVP, Client Partner builds and maintains strong relationships with C-suite executives from Top25 clients and beyond.
Sets a strategic vision for the business to deliver growth for Client and DEPT. Delivers an annual business plan for the account. Amplifies DEPT and DEPT Studios offerings to existing and new clients, positioning DEPT as a solution for their issues.
Constantly learning and understanding changes happening in culture, in technology, in commerce, and in content and how those changes are impacting the client’s business. Applies that knowledge to drive innovation with teams and partners, bringing fresh thinking and new solutions to the client’s business. Consistently delivers value add and thought-leadership to the client in these areas.
Engages a multi-disciplinary team across multiple solution areas to ensure work and processes are meeting/exceeding client expectations.
Understands end-to-end customer journey and proactively optimises the marketing ecosystem. Includes areas like data, tech, media content, and operations.
Acts as an escalation point for client issues and a key point of contact to the people and resources of DEPT for client opportunities.
Has strategic relationships at all levels within the client company. Is seen as a leader and trusted advisor, balancing company and client needs.
Creates best-in-class on-boarding for both agency team and clients; establishes clear ways of working and governance models for the business; monitors, maintains and reports on client satisfaction through formal review process.
Shares POVs and thought leadership, sees what’s next for the business and brings that perspective and plan to clients (future business review)
Understands key clients’ personal and career objectives and seeks out opportunities for elevating client within the industry and company.

Business Leader - Internal

Influences the work internally and client perspective externally. Delivers creatively brilliant, innovative work that drives positive outcomes for the client’s business.
Keeps DEPT’s executive stakeholders aware of activity on the account. Regularly shares updates and status with DEPT Studio VPs, CEOs, and key senior executives. Reports on and drives success for Top25 clients.
Develops and maintains C-suite level relationships internally; confidently presents strategic plans and multi-year forecasts to them regularly.
In-depth knowledge of DEPT, Tools, and Tech and how they can be used to facilitate client outcomes.
Knows all scopes, commercial engagement models, and key players within DEPT and Client; fully understands DEPT Studios commercials and how individual clients fit within them.
Has an OneDEPT view as well as. single location/team perspective. Brings the best DEPT solutions to solve business challenges.
Upholds all global policies as they relate to the operations of the business; maintains the global brand, culture, and ethos
Communicates with DEPT Studio VPs, CEOs, and key senior executives on any escalation or financial issue; attends weekly finance and ops meeting with central Studios, Americas, or EMEA teams as necessary
Attends industry events and helps establish credibility and expertise with clients, prospects, potential candidates, and other agencies.

Revenue and Growth

Protects and grows revenue. Works toward DEPT revenue goals, forecasting, and maintenance of organic growth pipeline for near- and long-term success.
Increases practice area penetration by introducing appropriate DEPT capabilities to solve client business challenges.
Leads proposals for new solutions, bringing appropriate talent and resources together from across the company appropriate to solving a particular business problem or challenge. Acts in a leadership capacity within the team and plays a key role in closing incremental business.

Team Champion

Establishes and owns a clear system of governance and ways of working for client/DEPT
Knows and supports clients’ DEI goals. Establishes DEI metrics for account and implements strategies to meet KPIs.
Fosters a respectful team environment; champions and supports team members in their personal and career growth ambitions.
Demonstrates good judgement and emotional intelligence with their teams and encourages self-development by modeling the behaviour.

WHAT YOU BRING

Excellent interpersonal, written, and verbal communication skills.
Extensive account management and client partnership experience in a digital design environment.
Extensive experience managing large and complex projects and clients.
Excellent problem solving, organization, time management, and risk management skills.
Expert conflict resolution skills.
Enterprise experience partnering with clients at Fortune 500 companies
The ability to be self-directed and work in an ambiguous and dynamic environment.
Willingness to travel to client sites regularly
Experience working within and selling the following services: user-centric digital and integrated marketing; business transformation; digital products and services; design systems and branding at the intersection of content, content strategy and commerce solutions work.
Experience across strategic, omnichannel and production-based projects.
Experience managing $10 - $15M+ Portfolio and/or driving clients to enterprise relationships at $10 - $15M+
Experience managing vendors/partners, partner agencies and entities to drive revenue success with Fortune 500 accounts.
Knowledge of current issues, trends and tools within ecommerce and the consumer technology industry.

WHAT DO WE OFFER?

A flexible, hybrid/remote working policy
An excellent salary based on experience and equal pay policies
Mental health support, and company sick pay scheme.
15 days paid holiday annually (plus Public Holidays).
Refreshments are provided in the office all week
Enhanced family friendly policies to support new parents.
Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
Inspirational Talks, bringing the outside in with regular guest speakers and events.
Learning and Development, supporting your growth with continuous opportunities to learn and advance.
Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $160-170 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing vacancy at DEPT®.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

The Associate Vice President, Client Partner is responsible for developing new business opportunities in the North American market while maintaining strong relationships with existing enterprise clients. They act as a strategic advisor to senior client stakeholders, overseeing multidisciplinary teams to deliver innovative marketing and technology solutions.

Requirements

Candidates must have extensive experience in account management and client partnership within a digital design or integrated marketing environment. Proven success in managing large-scale portfolios of $10-15M+ and experience working with Fortune 500 companies is required.

Skills

Account management
Client partnership
Strategic operations
Business development
Digital design
Project management
Problem solving
Conflict resolution
Enterprise sales
Marketing strategy
Digital transformation
E-commerce
Consumer technology
Financial forecasting
Team leadership
Stakeholder management

Benefits

Flexible hybrid/remote working policy
Mental health support
Company sick pay scheme
15 days paid holiday
Public holidays
Refreshments in office
Enhanced family friendly policies
Social and cultural events
Inspirational talks
Learning and development
Buddy programme

Visa sponsorship

Not detected in the job text

Keywords

Client Partner
Digital Agency
Marketing
Technology
Business Transformation
E-commerce
Content Strategy
Omnichannel
Fortune 500
Account Management
Strategic Planning
Revenue Growth
C-suite
DEI
B Corp
Digital Products
Branding
Design Systems
Data
Media
Operations
Governance
Forecasting
Stakeholder Engagement
Client Experience
Innovation
Agile
Enterprise Clients
Business Development
Consulting

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