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Added 1 hour ago
TI
Executive Assistant
TalentMinded Inc.
New Westminster, BC
- Full-time
Reporting to a senior executive, our client is hiring an Executive Assistant to provide high-level executive support in a highly visible role. As our new Executive Assistant, you will act…
Added 1 hour ago
A
Back Office Administrator
Altis
Markham, ON
- $24 to $27 CAD / hour
- Contract
You'll process account-related requests, including Group RRSPs, fees, reimbursements, debits, and client information updates.
Added 1 hour ago
HI
Senior Accounts Receivable Analyst
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
- Full-time
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
Added 1 hour ago
MW
Associate Investment Advisor
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- Full-time
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Added 1 hour ago
Insurance Advisor
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Insurance Advisor
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Wealth Sales Representative
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- Full-time
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Directeur·trice SEO | SEO Director
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- Full-time
…Generative Engine Optimization - GEO), ainsi que la satisfaction…
Added 1 hour ago
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- Full-time
…tasks involved in securities account management. You track client account transactions on a daily basis and resolve various administrative situations. You have to be proactive and think…
Added 2 hours ago
BB
Associé(e) aux ventes - Ordinateurs (Temps plein) / Computer Sales Associate (Full Time)
Best Buy Canada
Brossard, QC
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You’ll love it here! We are hiring immediately for a retail sales associate, which we call an advisor at Best Buy. As a retail sales associate, you will be the face of Best Buy for everyone…
Added 2 hours ago
IF
Associate, Sales and Customer Service - Bilingual
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…Associate, Sales and Customer Service, you’ll become a trusted advisor in helping Canadians protect the things they care…
Added 2 hours ago
OE
Field Health & Safety Advisor
Obsidian Energy Ltd.
Peace River, AB
- Full-time
Obsidian Energy is seeking a passionate and motivated Field Health & Safety Advisor to join our team. Reporting to the Manager, Health & Safety and Supply Chain, this role requires an…
Added 2 hours ago
LP
Loro Piana, Client Advisor - Yorkdale
Loro Piana
Toronto, ON
- $23 to $27 CAD / hour
- Full-time
We are seeking a Client Advisor to join our team at Loro Piana. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering…
Added 2 hours ago
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Insurance Advisor
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2S
Business Analyst
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Toronto, ON
- $50 to $60 CAD / hour
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Our banking client is seeking an experienced Business Systems Analyst to support digital web initiatives within the asset management sector. This role focuses on requirements gathering,…
Added 2 hours ago
BI
Member Implementation Advisor
Better Impact
Remote, Canada
- $58,000 to $63,000 USD / year
- Full-time
- Remote
We're looking for a Member Implementation Advisor to help new members successfully launch and adopt Better Impact software.
Added 2 hours ago
EI
Project Director, Rail & Transit
Egis in Canada
Calgary, AB
- Full-time
This role blends strategic market insight, client leadership, and hands‑on project delivery oversight, ensuring EGIS is positioned as a trusted advisor to transit agencies, municipalities,…
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Added 2 hours ago
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Portfolio Strategist
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Added 2 hours ago
MS
Technical Sales Specialist
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Our client, a leading industrial solutions provider, is seeking a Technical Sales Specialist - Pressure Management to join their team in Western Canada. This role is ideal for a strategic,…
Added 2 hours ago
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Regional Manager, British Columbia
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Vancouver, BC
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Reporting to the Executive Vice-President, Advisor Support, Services & Strategy this position is responsible for supporting advisor teams in their region.
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EG
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Senior Manager, Branch & ABM Transformation
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Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 2 hours ago
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Manager, Command Centre, Enterprise Workforce Management
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DEPT®

Client Partner, Director

Toronto, ON, Canada

$120,000 to $135,000 CAD / year

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Job details

Pay: $120,000 to $135,000 CAD / year
Posting language: English
Posted: Oct 13, 2026

Original job description

Director, Client Partner

Toronto, hybrid

WHY DEPT®?

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

The Client Partner is a senior account lead, any given business or group of businesses, leading, inspiring and creating paths for creative and business opportunities. They are responsible for the overall strategy, sales, relationship management, and delivery oversight activities related to their assigned accounts. This position reports directly to the AVP, Client Partner (eBay), partnering to develop and deliver the eBay arm of the DEPT® Studio growth strategy.

To achieve their goals, the Client Partner will manage global cross-channel teams and develop and maintain senior-level agency relationships. The Client Partner will consult on the best path forward to achieve strategic goals developed in relation to the client vision. They will nurture and build solid senior-level relationships with the executive layers of client leadership. They will have experience consulting for varied clients in the experience design, branding and technical spaces, and capable of driving conversations towards different capabilities in DEPT® Studio’s Portfolio. They are instrumental in developing and directing the engagement strategy across clients and must successfully execute this strategy across their business portfolio, ensuring smooth overall account operations, profitability and growth. They will also understand the value proposition of all DEPT® services, and include DEPT® partners relevant to aligning client roadmaps to all facets of DEPT®’s portfolio.

WHAT YOU’LL DO:

Define, manage and execute various types of projects for clients in order to maximize client business objectives, manage client expectations, and maintain profitability.
Understand client’s business goals, pressures, and requirements; convey client’s needs to the internal team.
Foster collaboration among a cross-disciplinary team to deliver exceptional business results.
Acts as the primary trusted advisor to key client stakeholders. Focuses on deeply understanding the client's business, identifying new opportunities, and ensuring high-quality execution.
Provide resourcing recommendations and continuously monitor the effectiveness and bandwidth of the team.
Leads in meetings with existing clients and internal teams to identify new opportunities to meet clients’ evolving needs as required; serves as the subject matter expert on processes, capacity, and timelines.
Lead & Supports pitches, proposals, and contract negotiations for organic growth opportunities.
Communicate role expectations to team leads and direct reports, if applicable.
Frequent client travel is encouraged and required

WHAT YOU BRING:

Excellent interpersonal, written, and verbal communication skills.
Excellent problem solving, organization, time management, and risk management skills.
Expert conflict resolution skills
The ability to be self-directed and work in an ambiguous and dynamic environment.
Willingness to travel when requested
Ambition to sell the following services: user-centric digital and integrated marketing; business transformation; digital products and services; design systems and branding at the intersection of content, content strategy and commerce solutions work.
Experience across strategic, omnichannel and production-based projects.
Experience managing $3 - $10M+ Portfolio and/or driving clients to enterprise relationships at $3 - $10M+
Local experience managing vendors/partners, partner agencies and entities to drive revenue success with Fortune 500 accounts.
Knowledge of current issues, trends and tools within ecommerce and the consumer technology industry.
Extensive and impressive account management and client partnership experience in a digital design environment.

WE OFFER

A flexible, hybrid working policy
An excellent salary based on experience and equal pay policies
Mental health support, and company sick pay scheme.
15 days paid holiday annually (plus Public Holidays).
Refreshments are provided in the office all week.
Enhanced family friendly policies to support new parents.
Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
Inspirational Talks, bringing the outside in with regular guest speakers and events.
Learning and Development, supporting your growth with continuous opportunities to learn and advance.
Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $120,000 – $135,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

Lead the strategy, sales, client relationships, and delivery oversight for assigned accounts, serving as a trusted advisor to senior client stakeholders. Direct cross-functional teams, manage account operations and profitability, and identify and pursue opportunities for client growth.

Requirements

Requires extensive senior-level account management and client partnership experience in a digital design environment, including experience with strategic, omnichannel, and production projects and managing portfolios of $3–10M or more. Candidates should bring strong communication, problem-solving, organization, time management, risk management, and conflict resolution skills, along with knowledge of ecommerce and consumer technology and a willingness to travel.

Skills

Account Management
Client Partnership
Strategic Planning
Sales and Business Development
Relationship Management
Project Management
Team Leadership
Client Consulting
Negotiation
Conflict Resolution
Risk Management
Resource Planning
Omnichannel Marketing
Digital Design
Ecommerce
Branding

Benefits

Flexible Hybrid Work Policy
Mental Health Support
Company Sick Pay
Paid Holiday
Public Holidays
Office Refreshments
Enhanced Family-Friendly Policies
Social and Cultural Events
Learning and Development
Buddy Programme
Training and Certifications
Volunteer Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Growth Invention
Global Studios
Digital Communications
Experience Design
Branding
Technology
Marketing
Client Partnership
Account Strategy
Account Management
Business Development
Sales
Relationship Management
Cross-Channel Teams
Omnichannel Marketing
Digital Products and Services
Business Transformation
Design Systems
Content Strategy
Commerce
Ecommerce
Consumer Technology
Fortune 500
Portfolio Management
Pitch Development
Proposal Development
Contract Negotiation
Resource Planning
Risk Management
B Corp

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