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Added 5 months ago
JC
Electrical Apprentice 3rd
Johnson Controls
Nisku, Alberta
- Full-time
…advanced cooling systems tailored to the evolving needs of the tech industry. Our mission is to engineer and deliver innovative solutions through the relentless pursuit of continuous…
Added 4 months ago
TT
Professionnel Test
Teledyne Technologies Incorporated
Bromont, Quebec · Canada - Bromont, QC (TDY)
- Full-time
…optimization of electrical and optical tests within a high‑tech manufacturing environment. The Test Professional plays a key role bridging development, production, and continuous…
Added 5 months ago
O
Senior Software Developer, Data & MLOps
OSEDEA
Montreal, Quebec
- Full-time
We’re a thriving and agile tech development firm. People are at the center of everything we do. Simply put, we care. Our team personally cares about our clients and the world around them,…
Added 5 months ago
F
Security Researcher
Fortinet
Burnaby, British Columbia
- Full-time
Investigating and Writing POCs for published vulnerabilities and help production team to evaluating the exploitability and risks.
Added 5 months ago
TR
IT Business Analyst (Tech)
The Redpath Group
Vaughan, ON
- Full-time
Perform application data refreshes from production to development and test environments
Added 2 months ago
WB
Staff Software Developer, iOS - Connected TV
Warner Bros. Discovery
Remote, Canada
- Full-time
- Remote
The Staff Software Developer for the CNN tvOS team drives mobile tech strategy, architecture, best practices, and choice of tools and technology stack across iOS / tvOS app platforms,…
Added 5 months ago
WI
Module NPI Test Lead
Work in Ottawa
Ottawa, Ontario
- Full-time
…generation modems for intra-DCI applications. The Module NPI Test Lead, will be responsible to define, staff and execute the OSFP transceiver module test strategy from NPI phase through…
Added 6 months ago
M
Cloud & Infrastructure Analyst
MNP
Edmonton, Alberta
- Full-time
Make an impact with our Digital Solutions team as a Cloud & Infrastructure Analyst. This diverse team of tech-savvy problem solvers has expertise and delivery depth across client platforms,…
Added 2 months ago
C
Lead Python AI Principal Engineer (Hands-On), SVP
Citi
Mississauga, ON
- Full-time
…Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global…
Added 2 months ago
C
Lead Python AI Principal Engineer (Hands-On), SVP
Citi
Remote, Canada
- Full-time
- Remote
…Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global…
Added 2 months ago
Metallization Scientist - Rare Earth Elements
Cyclic Materials Inc.
Kingston, ON
…products and transform them into high purity materials used in the production of permanent magnets. These materials are critical to the modern economy, including the production of electric…
Added 2 months ago
Principal Metallurgist
Cyclic Materials Inc.
Toronto, ON
…products and transform them into high purity materials used in the production of permanent magnets. These materials are critical to the modern economy, including the production of electric…
Added 6 months ago
QC
Technical Lead - Orchestration Control
Q-Block Computing
Ottawa, Ontario
- $120,000 to $175,000 CAD / year
- Full-time
…hold up across all of those domains at once. They have shipped production hardware-software systems, have led engineers through the full arc from architecture to delivery, and know how to…
Added 6 months ago
P
Senior Software Engineer - Java
PointClickCare
Mississauga, ON
- Full-time
…care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of…
Added 2 months ago
Software Engineer, CMS (Registry Support)
AutoScout24
Toronto, ON
This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions…
Added 3 months ago
Ingénieur(e) en soutien de production | Programme diplômés Cloud, DevOps et SRE / Production Support Engineer | Cloud, DevOps & SRE Graduate Programme
mthree
Montreal, Quebec
Lorsqu’un problème survient, les ingénieur(e)s en soutien de production sont les personnes qui analysent la situation, rétablissent les services et contribuent à prévenir que le problème se…
Added 5 months ago
T
AI Architect I
TextLayer
Remote, Canada
- $215,000 to $250,000 CAD / year
- Full-time
- Remote
Our approach combines deep technical expertise with proven frameworks to accelerate development and ensure production-ready results. From bespoke AI workflows to agentic systems, we help…
Added 1 month ago
Artiste de niveau senior / Senior Level Artist
Highdive
Toronto, ON
Work with the Technical Art team to explore and test different methods for creating and laying out the world, including procedural layout tools and workflows.
Added 2 months ago
Client Services (Talent Pool)
DEPT®
Vancouver, BC
Work with the team to determine and test creatives across client owned channels
Added 1 month ago
Transformation Engineer - Software Development, AI & Quality Engineering
Fitch Group
Toronto, ON
…engineering solutions that improve how teams design, develop, test, and deliver data-intensive platforms and applications. The ideal candidate is a strong developer who can apply AI,…

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DEPT®

Client Services (Talent Pool)

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Aug 17, 2026

Original job description

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Account Management/Client Services positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.

As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

KEY RESPONSIBILITIES:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters
Prioritising workloads for the team, and escalating when needed
Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
Ensure success criteria are met and projects are delivered to time and to budget
Work with the team to determine and test creatives across client owned channels

WHAT WE ARE LOOKING FOR:

We’re open to the see different levels of experience across different sectors
Agency experience is a plus
Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
Extremely organised, with the ability to manage multiple projects simultaneously
Ability to think strategically
Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
Highly motivated to learn, grow and improve
Personable, approachable demeanor and motivating team player
Moderate understanding of production and interactive processes
Excellent oral and written communication skills
Ability to manage and develop client and supplier relationships
Basic understanding of financials to effectively manage budgets

WE OFFER:

A flexible, hybrid working policy
An excellent salary based on experience and equal pay policies
Mental health support, and company sick pay scheme.
15 days paid holiday annually (plus Public Holidays).
Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
Enhanced family friendly policies to support new parents.
Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
Inspirational Talks, bringing the outside in with regular guest speakers and events.
Learning and Development, supporting your growth with continuous opportunities to learn and advance.
Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

You will be responsible for building strong relationships with clients while overseeing the delivery of integrated campaigns. This includes managing client briefs, ensuring deadlines are met, and collaborating with various teams to ensure successful project delivery.

Requirements

We are looking for candidates with varying levels of experience, preferably with agency experience and a background in multi-channel marketing communications. Strong organizational skills, strategic thinking, and excellent communication abilities are essential.

Skills

Client Management
Project Management
Communication Skills
Strategic Thinking
Organizational Skills
Team Collaboration
Digital Marketing
Multi-Channel Marketing
Creative Briefing
Budget Management
Relationship Building
Feedback Management
Time Management
Problem Solving
Learning Agility
Production Processes

Benefits

Flexible Hybrid Working Policy
Excellent Salary Based On Experience
Mental Health Support
Company Sick Pay Scheme
15 Days Paid Holiday Annually
Refreshments Provided In The Office
Enhanced Family Friendly Policies
Social And Cultural Events
Inspirational Talks
Learning And Development Opportunities
Buddy Programme
Global Annual DEPT® Cares Month

Visa sponsorship

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