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Added 11 mins ago
Senior Community Manager
Kabam
Vancouver, BC
Full-time
Reporting to the Lead Community Manager, the Senior Community Manager will be one of the voices and faces of our flagship game Marvel Contest of Champions. They will be responsible for…
Added 11 mins ago
Sales Associate
Psycho Bunny Inc.
Concord, ON
Part-time
Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo.…
Added 11 mins ago
Store Manager - Premium Outlets Montréal
Psycho Bunny Inc.
Mirabel, QC
Full-time
Store Manager- Premium Outlets Montreal (onsite)
Added 26 mins ago
Regional Aftersales Manager
GWM CAPE TOWN
Permanent North American Gaeltacht, ON
Full-time
Reports to: National Aftersales Commercial Manager
Added 26 mins ago
Operations Supervisor-West Edmonton Mall
Victoria’s Secret & Co.
AB · Edmonton, AB
Full-time
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry…
Added 26 mins ago
Operations Supervisor-Vaughan Mills
Victoria’s Secret & Co.
Concord, ON
Full-time
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry…
Added 26 mins ago
Assistant Manager, Uplands Drive
Mark's
Nanaimo, BC
Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 27 mins ago
Front Desk Care Coordinator - Floater - SW/SE Calgary
Lifemark Health Group
Calgary, AB
$21 to $22 CAD / hour
Full-time
Nationally recognized brand with a strong digital presence
Added 27 mins ago
Front Desk Care Coordinator - Floater - NW/NE Calgary
Lifemark Health Group
Calgary, AB
$21 to $22 CAD / hour
Full-time
Nationally recognized brand with a strong digital presence
Added 27 mins ago
Supervisor (Part Time)
Carters Inc.
Mississauga, ON
Part-time
As a Part Time Supervisor, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 27 mins ago
Communications Manager
Turo
Toronto, ON
$86,000 to $107,000 CAD / year
Full-time
The Communications Manager will tell the Turo story on a day-to-day basis in Canada and highlight how Turo is reinventing car rental to unlock independence for all.
Added 27 mins ago
Web Guest Service Representative (Temporary, Part Time)
Homes Alive Pets Internal Job Board
Langley (District), BC
Part-time
You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or…
Added 41 mins ago
Automotive Finance & Wealth Specialist
Westminster Toyota
New Westminster, BC
Full-time
…dealerships in British Columbia and has completed construction on a brand new state of the art dealership. We are looking for a Finance Manager to join our team. We are passionate about our…
Added 41 mins ago
Housekeeping Clerk
AccorHotel
Jasper, AB
Full-time
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Added 41 mins ago
Bellperson (Seasonal)
AccorHotel
Jasper, AB
Full-time
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
Added 41 mins ago
Retail Shift Leader
Canna Cabana
Lethbridge, AB
Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 56 mins ago
Part-time Guest Experience Associate
Thermea Spa Village
Whitby, ON
Part-time
Reporting to the Manager, Guest Experience, the Guest Experience Associate welcomes, assists and advises guests on the thermal cycle, its benefits, and all available services and…
Added 56 mins ago
Room Division Supervisor | Full-time | Union Hotel
Silver Hotel Group
Toronto, ON
Full-time
…interactions into unique guest experiences that reflect the Union…
Added 57 mins ago
Team Lead-Retail
Roots
Cambridge, ON
…motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model…
Added 57 mins ago
Web Guest Service Representative (Temporary, Part Time)
Homes Alive Pets
Langley (District), BC
Part-time
You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or…
Added 1 hour ago
Integrated Commercial Marketing Manager, Football Vertical (Toronto FC & Toronto Argonauts)
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
Full-time
It’s time to get in the game. We’re looking for an Integrated Commercial Marketing Manager, Football Vertical (Toronto FC & Toronto Argonauts).
Added 1 hour ago
Integrated Commercial Marketing Manager, Football Vertical (Toronto FC & Toronto Argonauts)
Sports Careers
Toronto, ON
Full-time
It’s time to get in the game. We’re looking for an Integrated Commercial Marketing Manager, Football Vertical (Toronto FC & Toronto Argonauts).
Added 1 hour ago
Senior performance Marketing Manager
Valnet Inc.
Montreal, QC
Full-time
We’re seeking a Senior Performance Marketing Manager to own and scale our digital acquisition strategy across our brand.
Added 1 hour ago
Assistant Department Manager, Deli
Save-On-Foods
North Vancouver, BC · Park & Tilford - North Vancouver BC
Part-time
…Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to…
Added 1 hour ago
Lead Piercer (Part-Time) (Contract Role)
Mejuri
Vancouver, BC
Part-time
Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn’t require a special occasion, and it should never come with guilt. It’s about…

DEPT®

Client Services (Talent Pool)

Toronto, ON, Canada

Posting language: English
Posted: Sep 21, 2026

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Original job description

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Account Management/Client Services positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.

As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

KEY RESPONSIBILITIES:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters
Prioritising workloads for the team, and escalating when needed
Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
Ensure success criteria are met and projects are delivered to time and to budget
Work with the team to determine and test creatives across client owned channels

WHAT WE ARE LOOKING FOR:

We’re open to the see different levels of experience across different sectors
Agency experience is a plus
Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
Extremely organised, with the ability to manage multiple projects simultaneously
Ability to think strategically
Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
Highly motivated to learn, grow and improve
Personable, approachable demeanor and motivating team player
Moderate understanding of production and interactive processes
Excellent oral and written communication skills
Ability to manage and develop client and supplier relationships
Basic understanding of financials to effectively manage budgets

WE OFFER:

15 days Paid PTO
10 Public Holidays + Birthday off
Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance)
Learning & growth certifications/certifications
Enhanced Family Leave (after 1 year)
A flexible, hybrid working policy
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

You will be responsible for building strong client relationships and overseeing the delivery of integrated marketing campaigns. This involves managing client briefs, coordinating with internal teams, and ensuring projects are delivered on time and within budget.

Requirements

The role requires experience in agency settings and multi-channel marketing communications, including digital and direct channels. Candidates must be highly organized, capable of managing multiple projects, and possess strong strategic and communication skills.

Skills

Account management
Client services
Project management
Multi-channel marketing
Digital communications
Strategic thinking
Budget management
Relationship building
Creative briefing
Communication skills
Team collaboration
Production processes
Interactive processes
Time management
Marketing strategy

Benefits

Paid time off
Public holidays
Birthday off
Medical insurance
Dental insurance
Mental health support
Learning and growth certifications
Enhanced family leave
Hybrid working policy
Buddy program
Office perks
Team events

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
Integrated Campaigns
Digital Marketing
Email Marketing
Banner Advertising
B Corp
Marketing Communications
Budgeting
Creative Briefs
Agency Experience
Project Management
Strategic Planning
Client Relations
Production Processes
Interactive Media
Multi-channel Marketing
Team Collaboration
Personalised Content

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