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Added 13 mins ago
Senior Systems Engineer
ATS Automation
Cambridge, ON
Health Care Benefits + $600 Health Care Spending Account
Added 13 mins ago
Housekeeping Clerk
AccorHotel
Jasper, AB
Full-time
Supervise the supply, proper use and care of equipment, linen and cleaning supplies
Added 13 mins ago
Bellperson (Seasonal)
AccorHotel
Jasper, AB
Full-time
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
Added 13 mins ago
Senior Manager, Product Marketing
Benevity
Remote, Canada
Full-time · Remote
…employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the…
Added 13 mins ago
Manager, Human Resources (Calgary or Edmonton)
Indigo Books & Music
Calgary, AB
$90,000 to $110,000 CAD / year
Full-time
The Manager, Human Resources – Retail partners with regional retail leadership teams and client groups to foster a high-performance culture by embedding and elevating exceptional HR…
Added 13 mins ago
Senior Project and Change Management Lead Clinical - New St. Paul's
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General knowledge of current health care issues and trends.
Added 28 mins ago
Tax Accounting Manager
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Niagara-on-the-Lake, ON
$93,400 to $126,400 CAD / year
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“To help our customers be more successful, so they can focus on delivering the best quality care.”
Added 28 mins ago
Part-time Guest Experience Associate
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Whitby, ON
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…do appreciate it. We go out of our way to provide excellent care to our guests, as well as our…
Added 28 mins ago
Manager, Data & Evaluation
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…excellence in competent practice for all who deliver health…
Added 28 mins ago
Supervisor, Corporate Security
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Whitby, ON
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Our team is highly skilled, passionate about our community, and we care. Let’s grow together.
Added 28 mins ago
Director Corporate Services-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
$142,610 to $178,460 CAD / year
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Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do.…
Added 28 mins ago
Nurse 4 - Public Health Nurse - Repost
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
Full-time
Under the direction of the Manager, Health Services, PHNs respectfully work in and with diversity including sexual and gender minorities, and across all ethnicities and all cultural,…
Added 28 mins ago
Receptionist
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Victoria, BC
Assist in shelter, with animal care or with vet and supply runs, as required
Added 28 mins ago
Body Shop Attendant | Subaru South
The Jim Pattison Auto Group
Winnipeg, MB
This role reports to the Fixed Operations Manager of the dealership.
Added 28 mins ago
Associate Program Analyst (New Grad)
Okta
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…sharpen our operational rigor and raise the bar for customer…
Added 28 mins ago
Web Guest Service Representative (Temporary, Part Time)
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…friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your…
Added 43 mins ago
Farsi & Dari speaking BCSIS Settlement Worker
MOSAIC
Vancouver, BC
Full-time
Meets a minimum number of unique clients per week and program-specific clients per month as assigned by the manager as part of the Funding Contract Agreement
Added 43 mins ago
Senior Lifecycle Marketing Specialist
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Hi, I'm Gerald, Senior Lifecycle Marketing Manager at Zen Educate. I'm looking for a Senior Lifecycle Marketing Specialist to help us build lifecycle programs that create compounding growth…
Added 43 mins ago
Sr. Software Development Engineer / Principal, Software Development Engineer
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Vancouver, BC · Canada, BC, Vancouver
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…together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building…
Added 43 mins ago
HR Coordinator
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Toronto, ON
Assist the HR Director and HR Manager with planning and executing quarterly all-hands, virtual team-building activities, volunteer days, and the annual company retreats
Added 43 mins ago
Live Ops Manager - MARVEL Strike Force
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Scopely is looking for a Live Ops Manager to join our MARVEL Strike Force team in Canada on a remote basis or Mexico City on a hybrid basis.
Added 43 mins ago
Senior Project Manager, Highway Engineer Lead – Eastern Canada Region | Ingénieur(e) principal(e), génie routier – Région de l’Est du Canada
Parsons Corporation
Kingston, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Markham, ON · Montreal, QC
Full-time
Senior Project Manager, Highway Engineer Lead – Eastern Canada Region
Added 43 mins ago
Highway Design Engineer – Eastern Canada Region | Ingénieur(e) en conception routière – Région de l’Est du Canada
Parsons Corporation
Kingston, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Markham, ON · Montreal, QC
Full-time
…transportation practice across Ontario. Reporting to the Area Manager – Highway Lead – Easter and Northern Ontario, and working under the direction of Project Managers and Senior Engineers,…
Added 43 mins ago
Lead Piercer (Part-Time) (Contract Role)
Mejuri
Vancouver, BC
Part-time
Ensure insights and opportunities as they relate to piercing products and services are communicated back to the Store Manager & Store Services when necessary.
Added 43 mins ago
Complex Care Analyst - 12-month contract
Ontario Teachers' Pension Plan
Toronto, ON
Full-time
The Complex Care Analyst will be reporting to the Manager, Member Experience & Relations, Complex Care.

DEPT®

Client Services (Talent Pool)

Toronto, ON, Canada

Posting language: English
Posted: Sep 21, 2026

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Original job description

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Account Management/Client Services positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.

As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

KEY RESPONSIBILITIES:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters
Prioritising workloads for the team, and escalating when needed
Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
Ensure success criteria are met and projects are delivered to time and to budget
Work with the team to determine and test creatives across client owned channels

WHAT WE ARE LOOKING FOR:

We’re open to the see different levels of experience across different sectors
Agency experience is a plus
Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
Extremely organised, with the ability to manage multiple projects simultaneously
Ability to think strategically
Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
Highly motivated to learn, grow and improve
Personable, approachable demeanor and motivating team player
Moderate understanding of production and interactive processes
Excellent oral and written communication skills
Ability to manage and develop client and supplier relationships
Basic understanding of financials to effectively manage budgets

WE OFFER:

15 days Paid PTO
10 Public Holidays + Birthday off
Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance)
Learning & growth certifications/certifications
Enhanced Family Leave (after 1 year)
A flexible, hybrid working policy
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

You will be responsible for building strong client relationships and overseeing the delivery of integrated marketing campaigns. This involves managing client briefs, coordinating with internal teams, and ensuring projects are delivered on time and within budget.

Requirements

The role requires experience in agency settings and multi-channel marketing communications, including digital and direct channels. Candidates must be highly organized, capable of managing multiple projects, and possess strong strategic and communication skills.

Skills

Account management
Client services
Project management
Multi-channel marketing
Digital communications
Strategic thinking
Budget management
Relationship building
Creative briefing
Communication skills
Team collaboration
Production processes
Interactive processes
Time management
Marketing strategy

Benefits

Paid time off
Public holidays
Birthday off
Medical insurance
Dental insurance
Mental health support
Learning and growth certifications
Enhanced family leave
Hybrid working policy
Buddy program
Office perks
Team events

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
Integrated Campaigns
Digital Marketing
Email Marketing
Banner Advertising
B Corp
Marketing Communications
Budgeting
Creative Briefs
Agency Experience
Project Management
Strategic Planning
Client Relations
Production Processes
Interactive Media
Multi-channel Marketing
Team Collaboration
Personalised Content

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