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Added 10 mins ago
Integrated Commercial Marketing Manager, Football Vertical (Toronto FC & Toronto Argonauts)
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON
Full-time
…integrated commercial marketing across MLSE’s Football Vertical and West Campus. From annual brand and commercial planning to ticketing campaigns, retail initiatives, partnerships, audience…
Added 10 mins ago
Integrated Commercial Marketing Manager, Football Vertical (Toronto FC & Toronto Argonauts)
Sports Careers
Toronto, ON
Full-time
…integrated commercial marketing across MLSE’s Football Vertical and West Campus. From annual brand and commercial planning to ticketing campaigns, retail initiatives, partnerships, audience…
Added 10 mins ago
Sales/ Operations Manager
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Hamilton, ON
Contract
Company-sponsored events and activities, as required, which may include trade
Added 10 mins ago
Manager, District Sales
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Full-time
Responsible for driving and managing the successful execution of sales strategies and plans for the district. Orchestrate and direct resources to drive profitable sales revenue and growth.…
Added 10 mins ago
Live Ops Manager - MARVEL Strike Force
Scopely
Canada
You will be the operational bridge between Live Ops strategy and high-quality in-game execution. You will gather requirements from the events and monetization teams, translate them into…
Added 24 mins ago
General Manager- Leadership Expansion Program
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Full-time
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Added 24 mins ago
Branch Manager (Pump and Power)
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Continuous training, learning and development opportunities
Added 24 mins ago
Sales Representative - Edmonton
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AB · Edmonton, AB
Full-time
Our Sales Representative will work closely with the Sales Manager and ownership to expand Ol’ Beautiful’s presence in the Edmonton & Northern Alberta market. A key focus of this role will…
Added 25 mins ago
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Full-time
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Added 25 mins ago
Growth Marketing Manager, Wealth & Investing (18-Month Contract)
Vancity
Vancouver, BC
Full-time
We’re looking for a Growth Marketing Manager who can take ownership of our product positioning, messaging, and go-to-market strategy to drive growth in our Wealth & Investing portfolios.…
Added 40 mins ago
Project Manager (AI-DLC Program)
Royal Bank of Canada
Toronto, ON
Full-time
…Engineering, Finance, Change Management, Architecture, Risk, and Security teams to ensure the successful delivery and adoption of new tooling and methodology designed to enhance the…
Added 40 mins ago
Lead Project Manager - (AI-DLC)
Royal Bank of Canada
Toronto, ON
Full-time
…Engineering, Finance, Change Management, Architecture, Risk, and Security teams to ensure the successful delivery and adoption of new tooling and methodology designed to enhance the…
Added 40 mins ago
Client Services (Talent Pool)
DEPT®
Toronto, ON
Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with…
Added 54 mins ago
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 54 mins ago
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 54 mins ago
Data Science Expert
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Toronto, ON
Full-time
We are looking for a Data Science Expert to support the development of advanced data and analytics solutions within a highly regulated manufacturing environment. The successful candidate…
Added 54 mins ago
Regional Pharmacy Coordinator
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Pharmasave West is seeking a highly motivated and collaborative Regional Pharmacy Coordinator to join our Pharmacy team. This full-time permanent role is responsible for driving store…
Added 54 mins ago
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We're looking for a Demand Generation Marketing Manager to join our team. This role sits within our demand generation function and is responsible for executing B2B marketing programs that…
Added 54 mins ago
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Added 55 mins ago
Manager, Corporate Communications
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Reporting to the Executive Leadership Team, the Communications Manager will oversee all aspects of internal and external communications, corporate branding, media relations, digital…
Added 55 mins ago
Business Relations Coordinator
Simpcw Resources Group
Kamloops 1, BC
Full-time
Simpcw Resources Group is seeking an experienced Business Relations Coordinator to support the development and maintenance of strategic business partnerships, joint venture relationships,…
Added 55 mins ago
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…collaboration with the interprofessional team to develops action plans and sets goals directed at clinical needs, self -management, self-care and improved health-related quality of life;…
Added 1 hour ago
Assistant Branch Manager II - St. Catharines, Welland & Niagara Falls Ontario
TD
Welland, ON · Niagara Falls, ON · St. Catharines, ON
Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
London Credit Card Representative
TD
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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
Quality Engineering III
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DEPT®

Client Services (Talent Pool)

Toronto, ON, Canada

Posting language: English
Posted: Sep 21, 2026

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Original job description

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Account Management/Client Services positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.

As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

KEY RESPONSIBILITIES:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters
Prioritising workloads for the team, and escalating when needed
Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
Ensure success criteria are met and projects are delivered to time and to budget
Work with the team to determine and test creatives across client owned channels

WHAT WE ARE LOOKING FOR:

We’re open to the see different levels of experience across different sectors
Agency experience is a plus
Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
Extremely organised, with the ability to manage multiple projects simultaneously
Ability to think strategically
Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
Highly motivated to learn, grow and improve
Personable, approachable demeanor and motivating team player
Moderate understanding of production and interactive processes
Excellent oral and written communication skills
Ability to manage and develop client and supplier relationships
Basic understanding of financials to effectively manage budgets

WE OFFER:

15 days Paid PTO
10 Public Holidays + Birthday off
Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance)
Learning & growth certifications/certifications
Enhanced Family Leave (after 1 year)
A flexible, hybrid working policy
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

You will be responsible for building strong client relationships and overseeing the delivery of integrated marketing campaigns. This involves managing client briefs, coordinating with internal teams, and ensuring projects are delivered on time and within budget.

Requirements

The role requires experience in agency settings and multi-channel marketing communications, including digital and direct channels. Candidates must be highly organized, capable of managing multiple projects, and possess strong strategic and communication skills.

Skills

Account management
Client services
Project management
Multi-channel marketing
Digital communications
Strategic thinking
Budget management
Relationship building
Creative briefing
Communication skills
Team collaboration
Production processes
Interactive processes
Time management
Marketing strategy

Benefits

Paid time off
Public holidays
Birthday off
Medical insurance
Dental insurance
Mental health support
Learning and growth certifications
Enhanced family leave
Hybrid working policy
Buddy program
Office perks
Team events

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
Integrated Campaigns
Digital Marketing
Email Marketing
Banner Advertising
B Corp
Marketing Communications
Budgeting
Creative Briefs
Agency Experience
Project Management
Strategic Planning
Client Relations
Production Processes
Interactive Media
Multi-channel Marketing
Team Collaboration
Personalised Content

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