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Added 15 mins ago
Client Services (Talent Pool)
DEPT®
Toronto, ON
…start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from…
Added 29 mins ago
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 29 mins ago
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 29 mins ago
Associate Director, Programmatic
Omnicom Media
Toronto, ON
Full-time
Manage a team of programmatic professionals (Coordinator, Campaign Manager and Sr. Campaign Manager) in ensuring all technical aspects (e.g. tactics, creative, etc.) for all campaigns are…
Added 30 mins ago
Business Relations Coordinator
Simpcw Resources Group
Kamloops 1, BC
Full-time
…Relations Coordinator to support the development and maintenance of strategic business partnerships, joint venture relationships, and community economic development initiatives. This…
Added 45 mins ago
Senior Manager, Core Trade Finance Operations
TD
Toronto, ON · Montreal, QC
Full-time
We are seeking an accomplished Senior Manager, Core Trade Finance Operations, with deep expertise in international trade finance and a demonstrated ability to lead high-performing teams…
Added 45 mins ago
Senior Manager, Talent Acquisition Performance & Business Management
TD
Toronto, ON
Full-time
The Senior Manager, TA Performance & Business Management is accountable for answering a critical question: Are we running the Talent Acquisition function efficiently and effectively? This…
Added 58 mins ago
Manager, District Sales
White Cap Canada
Toronto, ON
Full-time
…profitable sales revenue and growth. Optimize sales effectiveness in partnership with other district and region sales partners. Engage and inspire the team to drive profitable business…
Added 58 mins ago
US Retirement Savings Specialist
Altis
Toronto, ON
$85,000 to $95,000 CAD / year
Full-time
…exposure to senior leadership, contribute to a highly visible strategic initiative, and work alongside a supportive team that values knowledge sharing and partnership. This role offers…
Added 58 mins ago
Manager, Account Sales & Planning
Samsung Electronics
Mississauga, ON
Full-time
Work with SECA’s Technical Sales Manager and Convergence team when needed to maximize Samsung sales
Added 59 mins ago
Manager, District Sales
White Cap Canada
Barrie, ON
Full-time
…profitable sales revenue and growth. Optimize sales effectiveness in partnership with other district and region sales partners. Engage and inspire the team to drive profitable business…
Added 59 mins ago
Manager, Canada, Patient Advocacy
Bristol Myers Squibb EU Policy
Montreal, QC
Full-time
The Corporate Affairs and Advocacy Manager will be responsible for leading stakeholder relationship and developing, operationalizing and integrating patient advocacy and therapeutic area…
Added 59 mins ago
Finance and Tax - Project Manager
TekWissen ®
Montreal, QC
$82.96 USD / hour
Contract
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company who is a…
Added 1 hour ago
Senior Manager, Talent Acquisition Performance & Business Management
TD
Toronto, ON
Full-time
The Senior Manager, TA Performance & Business Management is accountable for answering a critical question: Are we running the Talent Acquisition function efficiently and effectively? This…
Added 1 hour ago
Production Finish Manager
Safran
Mirabel, QC
Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 1 hour ago
Analyst, External Portfolio Management (12-Month Contract)
CPP Investments | Investissements RPC
Toronto, ON
Full-time
…priorities and business needs, providing broad exposure to external manager investing, quantitative and qualitative research, portfolio analysis and strategic…
Added 1 hour ago
Human Resources Manager
Robert Half
Surrey, BC
Full-time
Reporting to senior leadership, the Human Resources Manager will provide strategic and hands-on HR support across multiple manufacturing and construction materials operations. This role…
Added 1 hour ago
Senior Manager, Core Trade Finance Operations
TD Securities
Toronto, ON
Full-time
We are seeking an accomplished Senior Manager, Core Trade Finance Operations, with deep expertise in international trade finance and a demonstrated ability to lead high-performing teams…
Added 1 hour ago
Regional Director, High Net Worth Wealth Planning
BMO
Montreal, QC
Full-time
Works collaboratively in partnership with the Vice-President Private Wealth from all branches and their Investment Advisors teams to develop and deliver a client-focussed wealth planning…
Added 1 hour ago
Central Reservations Manager
Castle Mountain Resort
AB · Alberta, Canada
Full-time
Castle Mountain Resort is seeking an experienced Central Reservations Manager to provide senior leadership across our Accommodations and Guest Services functions. This role is responsible…
Added 2 hours ago
Associate, Internal Sales, Intermediary Distribution
BMO
Toronto, ON · Calgary, AB · FCP
Full-time
Ongoing partnership with team members to encourage strategic region management and capitalizing on new opportunities.
Added 2 hours ago
Territory Manager
Flanagan Foodservice Inc
Sault Ste. Marie, ON
$55,000 to $85,000 CAD / year
…fast-paced, target driven environment, you will enjoy working in partnership with a diverse team of people to deliver the best possible…
Added 2 hours ago
Associate Director, Finance
British Columbia Institute of Technology
Burnaby, BC
$115,378 to $165,856 CAD / year
Full-time
…(1.0 FTE) Associate Director, Finance. This position acts as a strategic financial advisor/partner to the School/Department’s financial planning function in partnership with the…
Added 2 hours ago
Gestionnaire de performance , Sherbrooke (Estrie)/Drummondville (Centre-du-Québec)
AutoTrader.ca
Drummondville, QC
Full-time
Added 2 hours ago
Research and Innovation Manager, Fisheries and Aquaculture
Genome British Columbia
Vancouver, BC
Full-time
The Research and Innovation Manager will be part of the Research and Innovation (R&I) team and work collaboratively and seamlessly across the organization. Reporting to the Director,…

DEPT®

Client Services (Talent Pool)

Toronto, ON, Canada

Posting language: English
Posted: Sep 21, 2026

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Original job description

Please note, this is a talent pool position, not a live role. If you would like to be considered for any future Account Management/Client Services positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE:

Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you.

As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.

You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.

KEY RESPONSIBILITIES:

Manage, draft and review client briefs
Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
Clearly and effectively distill and transfer client feedback to designers, copywriters
Prioritising workloads for the team, and escalating when needed
Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
Ensure success criteria are met and projects are delivered to time and to budget
Work with the team to determine and test creatives across client owned channels

WHAT WE ARE LOOKING FOR:

We’re open to the see different levels of experience across different sectors
Agency experience is a plus
Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
Extremely organised, with the ability to manage multiple projects simultaneously
Ability to think strategically
Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
Highly motivated to learn, grow and improve
Personable, approachable demeanor and motivating team player
Moderate understanding of production and interactive processes
Excellent oral and written communication skills
Ability to manage and develop client and supplier relationships
Basic understanding of financials to effectively manage budgets

WE OFFER:

15 days Paid PTO
10 Public Holidays + Birthday off
Medical, Dental, and Mental Health Support/Benefits (through Canada Life Insurance)
Learning & growth certifications/certifications
Enhanced Family Leave (after 1 year)
A flexible, hybrid working policy
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

You will be responsible for building strong client relationships and overseeing the delivery of integrated marketing campaigns. This involves managing client briefs, coordinating with internal teams, and ensuring projects are delivered on time and within budget.

Requirements

The role requires experience in agency settings and multi-channel marketing communications, including digital and direct channels. Candidates must be highly organized, capable of managing multiple projects, and possess strong strategic and communication skills.

Skills

Account management
Client services
Project management
Multi-channel marketing
Digital communications
Strategic thinking
Budget management
Relationship building
Creative briefing
Communication skills
Team collaboration
Production processes
Interactive processes
Time management
Marketing strategy

Benefits

Paid time off
Public holidays
Birthday off
Medical insurance
Dental insurance
Mental health support
Learning and growth certifications
Enhanced family leave
Hybrid working policy
Buddy program
Office perks
Team events

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
Integrated Campaigns
Digital Marketing
Email Marketing
Banner Advertising
B Corp
Marketing Communications
Budgeting
Creative Briefs
Agency Experience
Project Management
Strategic Planning
Client Relations
Production Processes
Interactive Media
Multi-channel Marketing
Team Collaboration
Personalised Content

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