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Added 4 mins ago
PG
Coordinator, MarTech & Data Intelligence
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Reporting to the Experience Planning Director, the Coordinator will be responsible to take an
Added 4 mins ago
SENIOR SYSTEMS INTEGRATOR P&R (UKG Pro Solution Architect)
City of Toronto
Toronto, ON
…the Parks and Recreation Division. Reporting to the Project Director, Digital Project Implementation, the Senior Systems Integrator P&R (UKG Pro Solution Architect) will join the…
Added 4 mins ago
Workplace Services LeadWest/Canada
WPP
Toronto, ON
Workplace Strategy & Experience: Ensure workplace services, space and experience align with WPP strategy, utilization objectives, employee needs and global standards. Oversee space planning…
Added 4 mins ago
7
Senior Performance Marketing Manager
7shifts
Remote, Canada
- $100,000 to $150,000 CAD / year
- Full-time
- Remote
As the Senior Performance Marketing Manager, reporting to the Sr. Director of Growth Marketing, you’ll own performance marketing at 7shifts across paid channels, the experimentation…
Added 4 mins ago
MH
Sales Operations Specialist
Maya HTT
Remote, Canada
- Full-time
- Remote
Reporting to the Sales Operations Director, the Sales Operations Specialist will play a fundamental role in contributing to the achievement of sales targets by coordinating and supporting…
Added 4 mins ago
ML
Logistics Associate Part Time
MAPLE LEAF LOUNGE
Toronto, ON
- Part-time
The hourly wage range for this position is $20 to $25. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to…
Added 4 mins ago
RB
Associate Director, Operational Resilience
Royal Bank of Canada
Toronto, ON
- Full-time
The Enterprise Chief Controls Office (ECCO) is seeking an Associate Director of Operational Resilience to join our First Line of Defense (1LOD) team and support the enterprise-wide…
Added 4 mins ago
RB
Associate Director – Commodity Local Market Risk
Royal Bank of Canada
Toronto, ON
- Full-time
The Associate Director – Commodity Local Market Risk, Group Risk Management, will play a pivotal role in establishing and maintaining a top-tier risk oversight framework. Key…
Added 4 mins ago
RB
Director, Enterprise Integration Services – OneRBC: CNB Integration
Royal Bank of Canada
Toronto, ON
- Full-time
Join RBC's US CIO Technology Strategy and Architecture team as Director, Enterprise Integration Services for the OneRBC: CNB Integration program - a transformational, multi-year initiative…
Added 4 mins ago
UH
Clinical Coordinator
University Health Network
Toronto, ON
- Full-time
…clinic operations, continuity of care and a positive patient experience. The role also identifies opportunities to improve clinical processes, access, coordination and the overall patient…
Added 4 mins ago
R&
Housekeeping Leader - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
…Senior Management Team. The Housekeeping Leader along with the Director and other Housekeeping Leaders will be responsible for ensuring that the Wickaninnish Inn standards of service are…
Added 18 mins ago
R&
Housekeeping Leader - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
…Senior Management Team. The Housekeeping Leader along with the Director and other Housekeeping Leaders will be responsible for ensuring that the Wickaninnish Inn standards of service are…
Added 18 mins ago
SD
Casual Responsible Adult (Inclusive Education)
School District 72 (Campbell River)
Campbell River, BC
- Full-time
The Responsible Adult (RA) reports to the school administrator and the Director of Inclusive Education. The role of RA is to work in collaboration with the student support team and will…
Added 18 mins ago
EI
Human Resources Business Partner - Term Certain
Elk Island Public Schools
Sherwood Park, AB
- Full-time
Experience handling complex employee relations and HR advisory work.
Added 18 mins ago
SD
Finance Clerk - 35 Hours
School District 57 (Prince George)
Prince George, BC
- Internship
Under the direction of the Director of Finance or Designate and/or the Payroll Supervisor will be required to:
Added 18 mins ago
Health Care Aide - Casual
Optima Living
Okotoks, AB
…journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading…
Added 18 mins ago
Wardrobe Assistant
Stratford Festival
Stratford, ON
…efficient, and well-stocked workspace. Reporting to the Costume Director, the Wardrobe Assistant collaborates with wardrobe, design, and buying teams to facilitate costume movement between…
Added 18 mins ago
IT Support Coordinator, Hardware
YMCA of Northeastern Ontario
North Bay, ON
Under the leadership of the Director, Experience & Digital Enablement, the IT Support Coordinator, Hardware is housed in the North Bay Region and provides first-line, hands-on technology…
Added 18 mins ago
Content Creator & Photographer/Videographer
Northland Properties
ON
…Social Media, editing, and storytelling online. Reporting to the Director of Social Media & Communications, this person is a creative with a demonstrated ability to successfully develop and…
Added 18 mins ago
W
Director, Program Management
Walmart
Mississauga, ON
- Full-time
The Director, Program Management leads strategic support across functions, driving organizational goals through stakeholder influence and large-scale initiatives. This role fosters…
Added 19 mins ago
A
Executive Director, Strategic Partnerships
Altis
Toronto, ON
- $150,000 to $200,000 CAD / year
- Contract
…services, retail, and entertainment to recruit an Executive Director, Strategic Partnerships. This high-impact leadership opportunity is ideal for a confident, commercially minded…
Added 19 mins ago
SA
Social Science, English, Learning Support Teacher
St. Andrew's College of Arts, Science and Commerce
Aurora, ON
- Contract
…wisdom, SAS serves young women in every capacity, providing an experience as unique and fulfilling as St. Andrew's College has since 1899. Our students' experiences will become much richer…
Added 19 mins ago
DS
Payroll Manager
Delta School District 37, British Columbia
Delta, BC
- Full-time
Reporting to the Director, Employee Services, the Payroll Manager is responsible for overseeing the accurate and timely processing of all payroll functions within the Delta School District.…
Added 19 mins ago
SM
Senior School Debate Coach
St. Mildred's-Lightbourn School
Oakville, ON
- Full-time
Experience coaching students for tournaments and competitions is strongly preferred.
Added 19 mins ago
YC
Shortlist for: Elementary School Vice-Principal
York Catholic District School Board
Aurora, ON
- Full-time
Seven (7) years of qualified teaching experience as of June 30, 2026 in two of three divisions (Primary, Junior Intermediate). This experience may include up to two years in long-term…

DEPT®

Junior IT Support Specialist (Part-time)

Toronto, ON, Canada

The anticipated annual salary range for this position is $48,000 – $55,000CAD (this is on a full time basis, the role would be pro-rata'd down to the part down hours). · Part-time

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Job details

Pay: The anticipated annual salary range for this position is $48,000 – $55,000CAD (this is on a full time basis, the role would be pro-rata'd down to the part down hours).
Job type: Part-time
Working hours: 22.5 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Junior IT Support Specialist (Part-Time)

This role is an initial 12m FTC

Toronto, in-office

This is a part-time role (22.5 hours per week) and we would ideally like someone to work shorter days, 5 days a week. That said, we would be open to this role being 3 full days.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

In this role, your primary role will be to manage IT support tickets and manage projects aligned with global initiatives which are assigned based on your training progression. Tasks in the role will be varied and will include tasks such as hardware on/offboarding, basic troubleshooting of hardware/software/networking issues, user access management, and supporting day-to-day IT operations.

You will report to the AMER Regional IT Director, who will guide you through your training and career development, helping you navigate challenges related to tasks, projects, and work relationships. Teamwork and communication are essential, as you will collaborate with colleagues across multiple locations, departments, and levels.

While much of the work will involve routine and repetitive tasks essential to "keeping the lights on," we balance this with opportunities to work on engaging projects and develop new skills. Our customers are DEPT® employees worldwide, so clear communication is critical when addressing their requests. The ability to explain technical information in layman’s terms is highly valued, along with strong customer service skills.

WHAT YOU’LL DO:

Collaborate with the Global IT Team to resolve daily tickets.
Provide support remotely, using Jira Service Management ticketing system, Slack, email, and video conferencing as primary sources of communication.
Be proactive and resourceful with troubleshooting, referencing process documentation.
Produce high-quality results, minimizing errors and repeated questions.
Resolve IT Support tickets promptly.
Manage user accounts and permissions across multiple platforms in systems such as Atlassian, Google, Keeper, Slack, and other company tools with proper training.
General hardware support, password resets, basic troubleshooting.
Assist in employee onboarding and offboarding processes in collaboration with local and global people teams.
Conduct routine audits with detailed instructions provided by Product Owners.
Assist with maintaining IT documentation for systems, applications, internal processes, etc.

WHAT YOU BRING:

Relevant experience in IT support or related roles.
Strong knowledge of IT software and hardware support.
Experience with Atlassian tools like Jira, Confluence, etc.
Okta, Jamf, and Intune experience is a nice-to-have.
Experience managing and participating in projects, prioritizing tasks, and executing plans on time.
General knowledge of both Windows and macOS operating systems; ability to navigate the UI and troubleshoot common issues.
Experience with SaaS applications like Google Workspace, Office 365, Slack, and other cloud-based software.
Work in collaboration with the wider IT team on optimizations and creative solutions to enhance efficiency.
Excellent communication skills (both written and verbal).
Strong problem-solving skills and the ability to think analytically in fast-paced environments.
Ability to adapt to rapidly changing technologies and environments.
Familiarity with cybersecurity principles and best practices.
Ability to document technical processes and create user-friendly guides.

The anticipated annual salary range for this position is $48,000 – $55,000CAD (this is on a full time basis, the role would be pro-rata'd down to the part down hours). Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
Full dental and healthcare cover
15 days paid holiday annually, increasing with length of service (plus Public Holidays).
Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Refreshments are provided in the office all week.
Enhanced family friendly policies to support parents.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

Manage IT support tickets and assist with hardware and software troubleshooting for global employees. Collaborate with the IT team on projects, user access management, and employee onboarding/offboarding processes.

Requirements

Requires relevant experience in IT support and strong knowledge of hardware and software troubleshooting. Proficiency in Atlassian tools, SaaS applications, and excellent communication skills are essential.

Skills

IT support
Hardware troubleshooting
Software troubleshooting
Networking
User access management
Jira
Confluence
Google Workspace
Office 365
Slack
Customer service
Technical documentation
Cybersecurity principles
Onboarding
Offboarding
Project management

Benefits

Flexible hybrid working policy
Early finish Fridays
Full dental and healthcare cover
15 days paid holiday
Birthday leave
Mental health resources
Employee assistance programme
Dept allowance
Refreshments
Enhanced family friendly policies
Learning and development
Buddy program

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Hardware
Software
Networking
Jira Service Management
Atlassian
Confluence
Okta
Jamf
Intune
Google Workspace
Office 365
Slack
SaaS
Cybersecurity
Onboarding
Offboarding
Troubleshooting
Project Management
Windows
macOS
Technical Documentation
Customer Service
B Corp
Growth Invention

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