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Added 9 mins ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and…
Added 9 mins ago
NB
(Senior) Director, Credit Execution - Tech & Innovation
National Bank of Canada
Toronto, ON
- Full-time
As a (Senior) Director, Credit Execution in the
Added 9 mins ago
NB
SENIOR ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
part of the Advisory and Training team and report to the Senior Director of the
Added 10 mins ago
DE
Area Operations Manager Eastern Region
DHL Express
Montreal, QC
- Full-time
…compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal…
Added 10 mins ago
JO
Archiviste numérique I Digital Archivist
Jesuits of Canada
Montreal, QC
- Full-time
Superviser et offrir des recommandations à la curie provinciale et aux différents services concernés afin de veiller au transfert de documents nés-numériques vers les Archives ;
Added 10 mins ago
V
Director, Marketing
veritree
Vancouver, BC
- $150,000 to $250,000 CAD / year
- Full-time
veritree is seeking a Director, Marketing to lead the programs that take our offering to market and turn attention into pipeline and revenue. This role owns four areas: product marketing,…
Added 10 mins ago
UL
Specialist, Business Development & Events
Urban Legal Recruitment Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Reporting to the Director of Business Development and Marketing, this position offers an exciting combination of independent project ownership and collaboration with a broader national team.
Added 10 mins ago
Compliance Officer
Questrade Financial Group
Toronto, ON
…professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially…
Added 10 mins ago
NC
Manager, Military Integration and Coordination
NAV CANADA
Ottawa, ON
- Full-time
Reporting to the Director, ATS Standards, the Manager, Military Integration and Coordination is NAV CANADA’s national lead for civil-military airspace integration, shaping the strategic…
Added 10 mins ago
M
Senior Manager, Technology Operations Centre
Moneris
Toronto, ON
- Full-time
…reliability, availability, and performance of critical business services. This role provides strategic and technical leadership for the TOC, driving the evaluation and implementation of…
Added 25 mins ago
TR
Chief Nursing Executive (CNE) & Executive Director
The Royal
Ottawa, ON
- Full-time
The Royal’s Chief Nursing Executive (CNE) & Executive Director is an influential and values-driven senior leader shaping the future of nursing, clinical professional practice, and clinical…
Added 25 mins ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 25 mins ago
BC
Acquisitions Manager
Build Canada Homes | Maisons Canada
ON · Ontario, Canada
- Full-time
Provide project management services to the Director Acquisitions and Business Development to assist in realizing acquisitions within the constraints of schedules, budget and scope,…
Added 25 mins ago
S
Director – East Harbor
SYSTRA
Toronto, ON
- Full-time
Strong analytical and negotiation skills and experience with vendor management to manage development and delivery of externally provided products and services.
Added 25 mins ago
FH
MRI Technologist - Abbotsford
Fraser Health
Abbotsford, BC
- Part-time
…absence, and performance appraisals; makes recommendations to the Director on how services may be…
Added 25 mins ago
IE
Assistant Director of Studies
ILSC Education Group
Toronto, ON
- Temporary
ILSC Toronto is seeking an Assistant Director of Studies (ADoS) to support the Director of Studies. This is an in-person, temporary contract position from November 23, 2026, to February 28,…
Added 25 mins ago
M
Senior Manager, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
…landscape analysis, and strategic briefings to support AVP and Director decision-making. Synthesize complex information - regulatory developments, market signals, internal performance data…
Added 25 mins ago
MP
Funeral Director, Funeral Services
Mount Pleasant Group
Richmond Hill, ON
- $41.4 to $46.43 CAD / hour
- Full-time
The Funeral Director (FD) serves as the primary point of contact with families and estate representatives during times of loss. This role requires exceptional empathy, communication skills,…
Added 25 mins ago
CL
Human Resources Manager
Community Living Oakville
Oakville, ON
- $75,000 to $90,000 CAD / year
- Full-time
…inclusion, independence, and belonging by providing person-centred services that empower people to live meaningful, self-directed…
Added 40 mins ago
H
Nurse B - Clinical Coordinator
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Under the direction of the Director of Emergency, this position involves coordinating and leading the Sexual Assault Nurse Examiner (SANE) program with ongoing operation,…
Added 40 mins ago
H
Manager Mental Health and Addictions Services
HealthCareersInSask.ca
North Battleford, SK
- Full-time
Job Description: The Manager, Mental Health and Addictions Services, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals.…
Added 40 mins ago
RI
Branch Manager
Rentokil Initial
Lower Sackville, NS
- $85,000 to $95,000 CAD / year
- Full-time
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 40 mins ago
RI
Branch Manager
Rentokil Initial
Halifax, NS
- $85,000 to $95,000 CAD / year
- Full-time
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 40 mins ago
W
Director, Executive Compensation & Board Advisory Consulting
WTW
Calgary, AB
- $110,000 to $150,000 CAD / year
- Full-time
As a Director in our Executive Compensation and Board Advisory (ECBA) practice, you will bring your expertise in Canadian tax and accounting to collaborate with some of the industry’s top…
Added 40 mins ago
FS
Director, Transformation & Regulatory Modernization
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based…

DEPT®

Junior IT Support Specialist (Part-time)

Toronto, ON, Canada

The anticipated annual salary range for this position is $48,000 – $55,000CAD (this is on a full time basis, the role would be pro-rata'd down to the part down hours). · Part-time

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Job details

Pay: The anticipated annual salary range for this position is $48,000 – $55,000CAD (this is on a full time basis, the role would be pro-rata'd down to the part down hours).
Job type: Part-time
Working hours: 22.5 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Junior IT Support Specialist (Part-Time)

This role is an initial 12m FTC

Toronto, in-office

This is a part-time role (22.5 hours per week) and we would ideally like someone to work shorter days, 5 days a week. That said, we would be open to this role being 3 full days.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

In this role, your primary role will be to manage IT support tickets and manage projects aligned with global initiatives which are assigned based on your training progression. Tasks in the role will be varied and will include tasks such as hardware on/offboarding, basic troubleshooting of hardware/software/networking issues, user access management, and supporting day-to-day IT operations.

You will report to the AMER Regional IT Director, who will guide you through your training and career development, helping you navigate challenges related to tasks, projects, and work relationships. Teamwork and communication are essential, as you will collaborate with colleagues across multiple locations, departments, and levels.

While much of the work will involve routine and repetitive tasks essential to "keeping the lights on," we balance this with opportunities to work on engaging projects and develop new skills. Our customers are DEPT® employees worldwide, so clear communication is critical when addressing their requests. The ability to explain technical information in layman’s terms is highly valued, along with strong customer service skills.

WHAT YOU’LL DO:

Collaborate with the Global IT Team to resolve daily tickets.
Provide support remotely, using Jira Service Management ticketing system, Slack, email, and video conferencing as primary sources of communication.
Be proactive and resourceful with troubleshooting, referencing process documentation.
Produce high-quality results, minimizing errors and repeated questions.
Resolve IT Support tickets promptly.
Manage user accounts and permissions across multiple platforms in systems such as Atlassian, Google, Keeper, Slack, and other company tools with proper training.
General hardware support, password resets, basic troubleshooting.
Assist in employee onboarding and offboarding processes in collaboration with local and global people teams.
Conduct routine audits with detailed instructions provided by Product Owners.
Assist with maintaining IT documentation for systems, applications, internal processes, etc.

WHAT YOU BRING:

Relevant experience in IT support or related roles.
Strong knowledge of IT software and hardware support.
Experience with Atlassian tools like Jira, Confluence, etc.
Okta, Jamf, and Intune experience is a nice-to-have.
Experience managing and participating in projects, prioritizing tasks, and executing plans on time.
General knowledge of both Windows and macOS operating systems; ability to navigate the UI and troubleshoot common issues.
Experience with SaaS applications like Google Workspace, Office 365, Slack, and other cloud-based software.
Work in collaboration with the wider IT team on optimizations and creative solutions to enhance efficiency.
Excellent communication skills (both written and verbal).
Strong problem-solving skills and the ability to think analytically in fast-paced environments.
Ability to adapt to rapidly changing technologies and environments.
Familiarity with cybersecurity principles and best practices.
Ability to document technical processes and create user-friendly guides.

The anticipated annual salary range for this position is $48,000 – $55,000CAD (this is on a full time basis, the role would be pro-rata'd down to the part down hours). Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
Full dental and healthcare cover
15 days paid holiday annually, increasing with length of service (plus Public Holidays).
Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Refreshments are provided in the office all week.
Enhanced family friendly policies to support parents.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

Manage IT support tickets and assist with hardware and software troubleshooting for global employees. Collaborate with the IT team on projects, user access management, and employee onboarding/offboarding processes.

Requirements

Requires relevant experience in IT support and strong knowledge of hardware and software troubleshooting. Proficiency in Atlassian tools, SaaS applications, and excellent communication skills are essential.

Skills

IT support
Hardware troubleshooting
Software troubleshooting
Networking
User access management
Jira
Confluence
Google Workspace
Office 365
Slack
Customer service
Technical documentation
Cybersecurity principles
Onboarding
Offboarding
Project management

Benefits

Flexible hybrid working policy
Early finish Fridays
Full dental and healthcare cover
15 days paid holiday
Birthday leave
Mental health resources
Employee assistance programme
Dept allowance
Refreshments
Enhanced family friendly policies
Learning and development
Buddy program

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Hardware
Software
Networking
Jira Service Management
Atlassian
Confluence
Okta
Jamf
Intune
Google Workspace
Office 365
Slack
SaaS
Cybersecurity
Onboarding
Offboarding
Troubleshooting
Project Management
Windows
macOS
Technical Documentation
Customer Service
B Corp
Growth Invention

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