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Added 7 mins ago
P/
Windows Server Administrator
PrecisionERP / PrecisionIT
Regina, SK · Greater Regina Metropolitan Area
- Contract
We are seeking a Junior Windows Server Administrator to support enterprise Windows Server infrastructure, including server configuration, administration, troubleshooting, and ongoing…
Added 7 mins ago
FS
UNIX Midrange Support (Junior)
Focus Systems Inc.
Regina, SK
- Contract
The UNIX Midrange Support (Junior) will help maintain a secure, highly available data centre and midrange server environment. The work covers Linux/AIX server configuration and…
Added 7 mins ago
PA
Senior Architectural Technologist / Licensed Architect
Paradigm Architecture + Design
Toronto, ON
- Full-time
Construction Administration: Participate in field reviews, resolve technical issues, respond to construction inquiries, and support contract administration throughout construction.
Added 7 mins ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
London, ON
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 7 mins ago
DV
Software Development Intern
Data V Tech
Ottawa, ON
- Volunteer
…and Hong Kong, is seeking vibrant minds to join our team of junior developers. Delve into cutting-edge business solutions like Epicor Kinetic (ERP) and Advanced MES (Mattec) while working…
Added 7 mins ago
FT
Senior Accountant, Accounting & Assurance
Firefly Transformation Solutions
Toronto, ON · Greater Toronto Area, Canada
- $95,000 to $100,000 CAD / year
- Full-time
Review for completion/overall quality of working papers prepared by junior staff prior to handing in to manager/partner for detailed review
Added 7 mins ago
KP
Bookkeeper
KT Partners LLP
Toronto, ON
- Full-time
We are currently looking for an enthusiastic, detail-oriented Junior Accountant / Bookkeeper to join our team. If you have recently completed your accounting studies and are eager to…
Added 22 mins ago
IG
Junior Field Applications Engineer – Data Center & Enterprise Markets
IntelliPro Group Inc.
Canada
- Full-time
A growing global semiconductor company specializing in analog and power management solutions is seeking a Junior Field Applications Engineer to support its expanding U.S. customer base.
Added 22 mins ago
K
Senior Mechanical Engineer - Rotating Equipment
Kent
Calgary, AB
- Full-time
Provide technical support during equipment installation, alignment, testing, commissioning, and startup.
Added 36 mins ago
C
Junior Technical Writer co-op
CIBC
Toronto, ON
- Full-time
You are working towards a B.A. or Masters in English or the Arts. Technical writing certification or equivalent is an asset.
Added 36 mins ago
BC
Planificateur(trice) Senior / Senior Planner – Bird Heavy Civil
Bird Construction
Montreal, QC
- Full-time
Bird Heavy Civil (BHC) delivers critical infrastructure projects that support Canada's growth. With expertise in mining, energy, hydroelectric, transportation, and industrial construction,…
Added 37 mins ago
BC
Junior Estimator - Civil - BHC
Bird Construction
Mississauga, ON
- Full-time
Junior Estimator - Civil - BHCBird Heavy Civil (BHC) delivers critical infrastructure projects that support Canada's growth. With expertise in mining, energy, hydroelectric, transportation,…
Added 37 mins ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Remote, Canada
- $72,800 to $78,000 CAD / year
- Full-time
- Remote
Provide mentorship support to Junior artists on day-to-day tasks.
Added 37 mins ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Remote, Canada
- $72,800 to $78,000 CAD / year
- Full-time
- Remote
Provide mentorship support to Junior artists on day-to-day tasks.
Added 37 mins ago
FS
Intel Server Support (Junior)
Focus Systems Inc.
Regina, SK
- Contract
The successful candidate will monitor systems, support incidents and planned maintenance, maintain server configurations and documentation, and coordinate with business units, vendors, and…
Added 37 mins ago
CL
Corporate Tax Manager
Charger Logistics Inc.
Brampton, ON
- Full-time
Provide coaching, technical guidance, and quality control to junior tax professionals.
Added 37 mins ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Kelowna, BC
- $72,800 to $78,000 CAD / year
- Full-time
Provide mentorship support to Junior artists on day-to-day tasks
Added 37 mins ago
KE
Storyboard Revisions Artist
Kickstart Entertainment
Vancouver, BC
- $72,800 to $78,000 CAD / year
- Full-time
Provide mentorship support to Junior artists on day-to-day tasks
Added 52 mins ago
SERVICE DESIGN CONSULTANT
City of Toronto
Toronto, ON
This role will support the evolution of the City's digital customer experience strategy through the modernization of service experiences, service design, human-centred design, robust change…
Added 52 mins ago
KA
Automotive Red Seal Journeyman Technician
Kaizen Automotive Group
Fort McMurray, AB
- $100,000 to $160,000 CAD / year
- Full-time
…customers, strengthen opportunities for our employees, and support the communities in which we…
Added 1 hour ago
2I
Windows System Administrator
2iSolutions Inc.
Regina, SK
- Contract
We are seeking a Junior to Intermediate level Windows Server Support Consultant to help install, configure, monitor, and troubleshoot Microsoft Windows Server as well as Azure and intel…
Added 1 hour ago
DI
Senior Specialist, Large Complex & Specialty Claims
Definity Insurance Company
Toronto, ON
- Full-time
…contributing to team development through ongoing mentoring and technical…
Added 1 hour ago
K
Senior Mechanical Engineer - Rotating Equipment
Kent
Calgary, AB
- Full-time
Provide technical support during equipment installation, alignment, testing, commissioning, and startup.
Added 1 hour ago
CO
SERVICE DESIGN CONSULTANT
City of Toronto
Toronto, ON
- Full-time
This role will support the evolution of the City's digital customer experience strategy through the modernization of service experiences, service design, human-centred design, robust change…
Added 1 hour ago
AR
Software Developer
Accipiter Radar
Fenwick, ON
- Full-time
Accipiter Radar provides smart surveillance & decision support products and services that improve safety & security in the Aviation, Environmental Protection, Infrastructure & Homeland…

DEPT®

Junior IT Support Specialist (Part-time)

Toronto, ON, Canada

The anticipated annual salary range for this position is $48,000 – $55,000CAD (this is on a full time basis, the role would be pro-rata'd down to the part down hours). · Part-time

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Job details

Pay: The anticipated annual salary range for this position is $48,000 – $55,000CAD (this is on a full time basis, the role would be pro-rata'd down to the part down hours).
Job type: Part-time
Working hours: 22.5 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Junior IT Support Specialist (Part-Time)

This role is an initial 12m FTC

Toronto, in-office

This is a part-time role (22.5 hours per week) and we would ideally like someone to work shorter days, 5 days a week. That said, we would be open to this role being 3 full days.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

In this role, your primary role will be to manage IT support tickets and manage projects aligned with global initiatives which are assigned based on your training progression. Tasks in the role will be varied and will include tasks such as hardware on/offboarding, basic troubleshooting of hardware/software/networking issues, user access management, and supporting day-to-day IT operations.

You will report to the AMER Regional IT Director, who will guide you through your training and career development, helping you navigate challenges related to tasks, projects, and work relationships. Teamwork and communication are essential, as you will collaborate with colleagues across multiple locations, departments, and levels.

While much of the work will involve routine and repetitive tasks essential to "keeping the lights on," we balance this with opportunities to work on engaging projects and develop new skills. Our customers are DEPT® employees worldwide, so clear communication is critical when addressing their requests. The ability to explain technical information in layman’s terms is highly valued, along with strong customer service skills.

WHAT YOU’LL DO:

Collaborate with the Global IT Team to resolve daily tickets.
Provide support remotely, using Jira Service Management ticketing system, Slack, email, and video conferencing as primary sources of communication.
Be proactive and resourceful with troubleshooting, referencing process documentation.
Produce high-quality results, minimizing errors and repeated questions.
Resolve IT Support tickets promptly.
Manage user accounts and permissions across multiple platforms in systems such as Atlassian, Google, Keeper, Slack, and other company tools with proper training.
General hardware support, password resets, basic troubleshooting.
Assist in employee onboarding and offboarding processes in collaboration with local and global people teams.
Conduct routine audits with detailed instructions provided by Product Owners.
Assist with maintaining IT documentation for systems, applications, internal processes, etc.

WHAT YOU BRING:

Relevant experience in IT support or related roles.
Strong knowledge of IT software and hardware support.
Experience with Atlassian tools like Jira, Confluence, etc.
Okta, Jamf, and Intune experience is a nice-to-have.
Experience managing and participating in projects, prioritizing tasks, and executing plans on time.
General knowledge of both Windows and macOS operating systems; ability to navigate the UI and troubleshoot common issues.
Experience with SaaS applications like Google Workspace, Office 365, Slack, and other cloud-based software.
Work in collaboration with the wider IT team on optimizations and creative solutions to enhance efficiency.
Excellent communication skills (both written and verbal).
Strong problem-solving skills and the ability to think analytically in fast-paced environments.
Ability to adapt to rapidly changing technologies and environments.
Familiarity with cybersecurity principles and best practices.
Ability to document technical processes and create user-friendly guides.

The anticipated annual salary range for this position is $48,000 – $55,000CAD (this is on a full time basis, the role would be pro-rata'd down to the part down hours). Salary is based on relevant experience, expertise, and organizational impact.

WE OFFER

A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
Full dental and healthcare cover
15 days paid holiday annually, increasing with length of service (plus Public Holidays).
Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Refreshments are provided in the office all week.
Enhanced family friendly policies to support parents.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
Awesome clients. Whether big or small, local or global - at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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More about this job

Responsibilities

Manage IT support tickets and assist with hardware and software troubleshooting for global employees. Collaborate with the IT team on projects, user access management, and employee onboarding/offboarding processes.

Requirements

Requires relevant experience in IT support and strong knowledge of hardware and software troubleshooting. Proficiency in Atlassian tools, SaaS applications, and excellent communication skills are essential.

Skills

IT support
Hardware troubleshooting
Software troubleshooting
Networking
User access management
Jira
Confluence
Google Workspace
Office 365
Slack
Customer service
Technical documentation
Cybersecurity principles
Onboarding
Offboarding
Project management

Benefits

Flexible hybrid working policy
Early finish Fridays
Full dental and healthcare cover
15 days paid holiday
Birthday leave
Mental health resources
Employee assistance programme
Dept allowance
Refreshments
Enhanced family friendly policies
Learning and development
Buddy program

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Hardware
Software
Networking
Jira Service Management
Atlassian
Confluence
Okta
Jamf
Intune
Google Workspace
Office 365
Slack
SaaS
Cybersecurity
Onboarding
Offboarding
Troubleshooting
Project Management
Windows
macOS
Technical Documentation
Customer Service
B Corp
Growth Invention

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