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Added 2 hours ago
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Billingual Service Delivery Coordinator (EN/FR)
BGIS
Markham, ON
- Full-time
The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job…
Added 2 hours ago
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Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
As a Bilingual Facilities Services Coordinator, you will be part of BGIS' Operations Centre - the heartbeat of our service delivery organization. Supporting clients across multiple…
Added 2 hours ago
Occupational Safety & Health Coordinator
City of Brandon
Brandon, MB
The Occupational Safety and Health Coordinator lead the development and advancement of a positive, proactive safety culture across the corporation by building relationships, engaging…
Added 3 hours ago
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
With Dr. Genge’s decades experience in early phase clinical trial leadership and in partnership with the CIM’s Phase 1 unit - this initiative will close critical gaps in site capabilities,…
Added 4 hours ago
L
Meat Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
This is your opportunity to advance your career in a leadership role. As the Meat Manager, you will manage the Meat department to ensure that the department is prepared for daily operations.
Added 4 hours ago
B
Bilingual Facilities Services Coordinator (English/French)
BGIS
Markham, ON
- Full-time
As a Bilingual Facilities Services Coordinator, you will be part of BGIS' Operations Centre - the heartbeat of our service delivery organization. Supporting clients across multiple…
Added 4 hours ago
Site Security Coordinator
EBC Inc.
Ottawa, ON
The Site Security Coordinator supports the organization’s physical and operational security programs by coordinating daily administrative security activities, ensuring compliance with…
Added 8 hours ago
TC
Retail Store Coordinator Full Time - Ancaster
TJX Canada – Winners, Marshalls, HomeSense
Ancaster, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 9 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 9 hours ago
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Product Manager, Agentic Products
Jetson
Kitchener, ON
- Full-time
At Jetson, AI agents already do real operations work. They check rebate paperwork, plan the next steps on a project and draft replies to customers. People review that work, approve it and…
Added 10 hours ago
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Dairy/Frozen Assistant Department Manager - Full Time
Longo's
Oakville, ON
- Full-time
This is your opportunity to advance your career in a leadership role. As the Assistant Dairy/Frozen Department Manager, you will assist the Dairy/Frozen Manager to ensure that the…
Added 11 hours ago
CL
Resident Advisor
Campus Living Centres
Calgary, AB
- Full-time
…Residence Life Manager (RLM), the General Manager (GM), the Operations Manager (OM), Residence Service Representatives (RSR), other residence and college staff, student leadership groups…
Added 11 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 13 hours ago
TT
Retail Store Coordinator Full Time - Ancaster
The TJX Companies, Inc.
Ancaster, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 13 hours ago
CS
Program Assistant (CF) - Ready to Serve and RENU
Catholic Social Services Alberta
AB · Edmonton, AB
- Full-time
Provide day-to-day comprehensive administrative support for RTS and RENU program operations.
Added 14 hours ago
W
Material Coordinator
Worley
AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 15 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
With Dr. Genge’s decades experience in early phase clinical trial leadership and in partnership with the CIM’s Phase 1 unit - this initiative will close critical gaps in site capabilities,…
Added 16 hours ago
SV
Patient Experience Coordinator
Skin Vitality Medical Clinic
Hamilton, ON
- $22 to $25 CAD / hour
- Full-time
Skin Vitality Medical Clinic is looking for a Senior Patient Experience Coordinator who is ready to take on greater responsibility, support clinic leadership, and play an important role in…
Added 17 hours ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 18 hours ago
CU
Youth Programs Lead
Calgary Ultimate Association
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…programs, including curriculum, player and coaching support, and operations. Serving as primary contact for coaches, participants, and families, the Youth Programs Lead ensures programs are…
Added 19 hours ago
AG
Coordinator, Health and Safety
Alamos Gold Inc.
Matachewan, ON
- Full-time
Alamos Gold Inc. Young-Davidson is currently recruiting the following challenging position to join our operations team:
Added 20 hours ago
LS
Operations and Club Services Manager - Permanent - 19637
LRO Staffing
Ottawa, ON
- Full-time
…Nepean, is seeking an organized, service-oriented, and proactive Operations & Club Services Manager to support the day-to-day administration and delivery of its programs and…
Added 20 hours ago
CH
Project Coordinator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Senior Program Officer (SPO), Integrated Access Acute Care Services, the Project Coordinator provides project coordination, operational planning, analytical support, and…
Added 21 hours ago
AL
Field Manager
Atkinson Landscaping
Surrey, BC
- $75,000 to $85,000 CAD / year
- Full-time
Atkinson Landscaping is adding a new layer of field leadership to support our growing crew operations. The Field Manager is a hands-on role responsible for the day-to-day performance of 3–5…
Added 21 hours ago
PC
Terminal Supervisor (12-Month Term)
Parkland Corporation
Burnaby, BC
- Other
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…

Dermalogica Canada

ECommerce Manager, DTC

Toronto, ON, Canada

$85,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $85,000 to $95,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Posting language: English
Posted: Nov 3, 2026

Original job description

Dermalogica Canada is looking for an ECommerce Manager, DTC!

About Us

Dermalogica is the leading professional skincare brand, trusted in over 90 countries and recognized globally as the skin therapist’s choice. Alongside our award-winning professional-grade product line, we are known for our world-class postgraduate education.

Our entrepreneurial spirit and hands-on culture empower employees to innovate, collaborate and deliver results. Backed by Unilever’s global capabilities while maintaining the agility of a stand-alone business, we are driven to build on our legacy while shaping the future of skincare.

The Role

As Ecommerce Manager, DTC, you will be a key strategic partner to the Director of Ecommerce & DTC, responsible for driving the commercial performance, digital execution and ongoing optimization of Dermalogica Canada’s direct-to-consumer business.

Combining strong commercial acumen with technical expertise, you will translate sales targets into actionable plans, oversee campaigns and promotional strategy across digital channels, and proactively identify opportunities and risks to deliver revenue growth. You will lead the DTC promotional calendar, loyalty and subscription programs, and Shopify development roadmap, ensuring our technology, customer experience and cross-functional teams work together to maximize conversion, retention and customer lifetime value.

Key Responsibilities

Commercial Performance & Sales Accountability: Own day-to-day DTC sales performance against targets, budgets and forecasts. Monitor results closely, identify gaps and emerging risks, communicate challenges proactively to the Director, and recommend actionable plans to close sales gaps and capitalize on opportunities.
Campaign & Channel Leadership: Oversee the end-to-end execution of DTC campaigns and activations across onsite, CRM, paid media and other digital channels, partnering with channel leads to ensure cohesive strategy, timely delivery and measurable commercial impact.
Promotional Strategy: Own the DTC promotional calendar and develop strategic promotions, offers and activations that drive customer engagement, conversion, average order value and material revenue growth while protecting Dermalogica’s premium brand positioning.
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring revenue, retention and customer lifetime value as well as owning implementation.
CRM & Customer Journey Optimization: Partner with the CRM Manager to develop and optimize onsite experiences and webflows that support acquisition, conversion, replenishment, cross-sell, retention and customer lifetime value.
Merchandising & Launch Oversight: Guide the Ecommerce Coordinator on product launches, product setup, merchandising priorities, onsite visibility, promotional mechanics and campaign implementation, ensuring alignment with the commercial calendar and sales objectives.
Technical & Platform Leadership: Maintain strong working knowledge of Shopify’s backend, integrations and broader ecommerce technology stack. Lead developer discussions, manage biweekly sprint planning and prioritize the development roadmap based on business impact, customer experience and technical requirements.
Conversion & Continuous Improvement: Use ecommerce analytics, customer insights and testing to identify friction points, improve the shopping journey and prioritize initiatives that drive measurable business results.
Cross-Functional Collaboration: Partner with CRM, Paid Media, Marketing, Sales, Customer Service, Finance and external development partners to align priorities, resolve issues and deliver business objectives.

Requirements

5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Strong analytical and commercial mindset, with the ability to translate sales data into actionable strategies and communicate performance risks proactively.
Proven experience developing promotional strategies, managing campaign calendars and driving revenue through digital channels.
Strong understanding of retention, loyalty, subscription models and customer lifetime value.
Hands-on Shopify Plus expertise, including backend administration, merchandising, integrations and ecommerce operations.
Experience managing developers, technical backlogs, sprint planning and ecommerce roadmaps.
Strong project management, stakeholder leadership and communication skills.
Proactive, accountable and solutions-oriented, with the ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Preferred Skills

Experience with CRM and marketing automation platforms such as Klaviyo.
Familiarity with ecommerce analytics, attribution and reporting tools such as GA4, Power BI or RetentionX.
Experience with subscription platforms, loyalty technology, A/B testing and personalization tools.

What You’ll Gain

A pivotal role shaping the commercial growth of a globally recognized professional skincare brand.
Direct partnership with the Director of Ecommerce & DTC, with ownership across sales performance, customer experience and digital innovation.
The opportunity to influence technology, customer strategy and cross-functional business priorities.
Career growth within an entrepreneurial business backed by Unilever’s global capabilities.

What We Offer You

Competitive salary with company bonus incentive
Comprehensive health, dental and vision benefits along with a healthcare spending account
Matching RSP Program
Monthly product allocation
Annual Fitness Subsidy
Mental health tools and EAP program
Maternity top up and fertility benefits

Working Conditions

Hybrid work model: 60% in-office, with core hours from 10 a.m. to 4 p.m. Flexibility required for occasional evenings and weekends based on business needs and with notice.

Our commitment to you:

Dermalogica is committed to diversity and inclusion to enhance our business outcomes and create a brighter future for our diverse employees, global consumers, partners, and communities.

We welcome applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community and encourage applicants to self-identify.

All Canadians have the right to equality in the workplace.

Apply About employer

More about this job

Responsibilities

Own Dermalogica Canada's DTC sales performance, promotional calendar, digital campaigns, loyalty and subscription initiatives, and customer journey optimization. Lead Shopify development planning and coordinate cross-functional teams and developers to improve conversion, retention, and revenue.

Requirements

Requires at least five years of ecommerce experience with demonstrated ownership of DTC performance, commercial outcomes, promotional strategy, and digital campaigns. Candidates should have hands-on Shopify Plus expertise, experience managing developers and technical roadmaps, and strong analytical, project management, and stakeholder communication skills.

Skills

Ecommerce Management
Direct-To-Consumer Sales
Commercial Performance Management
Promotional Strategy
Campaign Management
Shopify Plus
Loyalty Programs
Subscription Programs
Customer Retention
Ecommerce Analytics
Conversion Rate Optimization
Project Management
Developer Management
Cross-Functional Collaboration

Benefits

Competitive Salary
Company Bonus Incentive
Health Benefits
Dental Benefits
Vision Benefits
Healthcare Spending Account
Matching RSP Program
Monthly Product Allocation
Annual Fitness Subsidy
Mental Health Tools
Employee Assistance Program
Maternity Top-Up
Fertility Benefits

Visa sponsorship

Not detected in the job text

Keywords

Ecommerce
Direct-To-Consumer
Shopify Plus
Klaviyo
GA4
Power BI
RetentionX
CRM
Marketing Automation
Paid Media
Promotional Calendar
Loyalty Programs
Subscription Platforms
Customer Lifetime Value
Ecommerce Analytics
Attribution
A/B Testing
Personalization
Sprint Planning
Development Roadmap
Backend Administration
Integrations
Merchandising
Conversion Optimization
Customer Retention
Campaign Management
Customer Journey Optimization

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