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Added 4 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 4 mins ago
J
Safety & Systems Technical Program Manager
Jobgether
Canada
- $129,000 to $191,000 CAD / year
- Full-time
At least 5 years of Technical Program Management experience, with a demonstrated ability to lead complex, cross-functional technical programs.
Added 4 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 4 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 4 mins ago
BC
Ultrasound Technologist
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Brantford, ON
- Full-time
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- Full-time
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Added 4 mins ago
PT
Electrician
Paladin Technologies
Vanderhoof, BC
- Full-time
Technical knowledge: constantly build your skill set and demonstrate your abilities.
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ZG
Sales Coordinator
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Toronto, ON
- Full-time
…field sales team by managing enquiries about inventory levels, lead times, and…
Added 4 mins ago
T
Hosting Systems Administrator
Thales
Ottawa, ON
- Full-time
This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the US the Export Administration…
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GA
Solutions Engineer Intern
Geekplus America Inc
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- Internship
…we expect them to take increasing ownership and eventually lead multiple projects or workstreams with guidance from senior team…
Added 20 mins ago
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Director, Office North America Workplace Services
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Toronto, ON · YNG
- Full-time
Lead cross functional or global initiatives or ongoing programs
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Senior Project Manager – VR & Immersive Training (Canada only)
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- $110,000 to $130,000 CAD / year
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Added 20 mins ago
AL
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- Full-time
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Added 34 mins ago
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- $42,500 to $69,000 CAD / year
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Added 1 hour ago
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…field sales team by managing enquiries about inventory levels, lead times, and…
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Quality Assurance Manager - Scarborough
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Toronto, ON
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Manager, Supply Chain
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…operationally to the Project Manager, the role provides functional and technical leadership and governance to support safe, timely, and cost-effective project delivery while managing…
Added 1 hour ago
F
Senior Building Design (CSA) Specialist
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The purpose of this position is to provide the essential administrative processes, technical knowledge, and direction as listed. This position has oversight of a specific area and acts as a…
Added 1 hour ago
F
Junior Building Design (CSA) Specialist
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- Full-time
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Dermalogica Canada

ECommerce Manager, DTC

Toronto, ON, Canada

$85,000 to $95,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $85,000 to $95,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Posting language: English
Posted: Nov 3, 2026

Original job description

Dermalogica Canada is looking for an ECommerce Manager, DTC!

About Us

Dermalogica is the leading professional skincare brand, trusted in over 90 countries and recognized globally as the skin therapist’s choice. Alongside our award-winning professional-grade product line, we are known for our world-class postgraduate education.

Our entrepreneurial spirit and hands-on culture empower employees to innovate, collaborate and deliver results. Backed by Unilever’s global capabilities while maintaining the agility of a stand-alone business, we are driven to build on our legacy while shaping the future of skincare.

The Role

As Ecommerce Manager, DTC, you will be a key strategic partner to the Director of Ecommerce & DTC, responsible for driving the commercial performance, digital execution and ongoing optimization of Dermalogica Canada’s direct-to-consumer business.

Combining strong commercial acumen with technical expertise, you will translate sales targets into actionable plans, oversee campaigns and promotional strategy across digital channels, and proactively identify opportunities and risks to deliver revenue growth. You will lead the DTC promotional calendar, loyalty and subscription programs, and Shopify development roadmap, ensuring our technology, customer experience and cross-functional teams work together to maximize conversion, retention and customer lifetime value.

Key Responsibilities

Commercial Performance & Sales Accountability: Own day-to-day DTC sales performance against targets, budgets and forecasts. Monitor results closely, identify gaps and emerging risks, communicate challenges proactively to the Director, and recommend actionable plans to close sales gaps and capitalize on opportunities.
Campaign & Channel Leadership: Oversee the end-to-end execution of DTC campaigns and activations across onsite, CRM, paid media and other digital channels, partnering with channel leads to ensure cohesive strategy, timely delivery and measurable commercial impact.
Promotional Strategy: Own the DTC promotional calendar and develop strategic promotions, offers and activations that drive customer engagement, conversion, average order value and material revenue growth while protecting Dermalogica’s premium brand positioning.
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring revenue, retention and customer lifetime value as well as owning implementation.
CRM & Customer Journey Optimization: Partner with the CRM Manager to develop and optimize onsite experiences and webflows that support acquisition, conversion, replenishment, cross-sell, retention and customer lifetime value.
Merchandising & Launch Oversight: Guide the Ecommerce Coordinator on product launches, product setup, merchandising priorities, onsite visibility, promotional mechanics and campaign implementation, ensuring alignment with the commercial calendar and sales objectives.
Technical & Platform Leadership: Maintain strong working knowledge of Shopify’s backend, integrations and broader ecommerce technology stack. Lead developer discussions, manage biweekly sprint planning and prioritize the development roadmap based on business impact, customer experience and technical requirements.
Conversion & Continuous Improvement: Use ecommerce analytics, customer insights and testing to identify friction points, improve the shopping journey and prioritize initiatives that drive measurable business results.
Cross-Functional Collaboration: Partner with CRM, Paid Media, Marketing, Sales, Customer Service, Finance and external development partners to align priorities, resolve issues and deliver business objectives.

Requirements

5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Strong analytical and commercial mindset, with the ability to translate sales data into actionable strategies and communicate performance risks proactively.
Proven experience developing promotional strategies, managing campaign calendars and driving revenue through digital channels.
Strong understanding of retention, loyalty, subscription models and customer lifetime value.
Hands-on Shopify Plus expertise, including backend administration, merchandising, integrations and ecommerce operations.
Experience managing developers, technical backlogs, sprint planning and ecommerce roadmaps.
Strong project management, stakeholder leadership and communication skills.
Proactive, accountable and solutions-oriented, with the ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Preferred Skills

Experience with CRM and marketing automation platforms such as Klaviyo.
Familiarity with ecommerce analytics, attribution and reporting tools such as GA4, Power BI or RetentionX.
Experience with subscription platforms, loyalty technology, A/B testing and personalization tools.

What You’ll Gain

A pivotal role shaping the commercial growth of a globally recognized professional skincare brand.
Direct partnership with the Director of Ecommerce & DTC, with ownership across sales performance, customer experience and digital innovation.
The opportunity to influence technology, customer strategy and cross-functional business priorities.
Career growth within an entrepreneurial business backed by Unilever’s global capabilities.

What We Offer You

Competitive salary with company bonus incentive
Comprehensive health, dental and vision benefits along with a healthcare spending account
Matching RSP Program
Monthly product allocation
Annual Fitness Subsidy
Mental health tools and EAP program
Maternity top up and fertility benefits

Working Conditions

Hybrid work model: 60% in-office, with core hours from 10 a.m. to 4 p.m. Flexibility required for occasional evenings and weekends based on business needs and with notice.

Our commitment to you:

Dermalogica is committed to diversity and inclusion to enhance our business outcomes and create a brighter future for our diverse employees, global consumers, partners, and communities.

We welcome applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community and encourage applicants to self-identify.

All Canadians have the right to equality in the workplace.

Apply About employer

More about this job

Responsibilities

Own Dermalogica Canada's DTC sales performance, promotional calendar, digital campaigns, loyalty and subscription initiatives, and customer journey optimization. Lead Shopify development planning and coordinate cross-functional teams and developers to improve conversion, retention, and revenue.

Requirements

Requires at least five years of ecommerce experience with demonstrated ownership of DTC performance, commercial outcomes, promotional strategy, and digital campaigns. Candidates should have hands-on Shopify Plus expertise, experience managing developers and technical roadmaps, and strong analytical, project management, and stakeholder communication skills.

Skills

Ecommerce Management
Direct-To-Consumer Sales
Commercial Performance Management
Promotional Strategy
Campaign Management
Shopify Plus
Loyalty Programs
Subscription Programs
Customer Retention
Ecommerce Analytics
Conversion Rate Optimization
Project Management
Developer Management
Cross-Functional Collaboration

Benefits

Competitive Salary
Company Bonus Incentive
Health Benefits
Dental Benefits
Vision Benefits
Healthcare Spending Account
Matching RSP Program
Monthly Product Allocation
Annual Fitness Subsidy
Mental Health Tools
Employee Assistance Program
Maternity Top-Up
Fertility Benefits

Visa sponsorship

Not detected in the job text

Keywords

Ecommerce
Direct-To-Consumer
Shopify Plus
Klaviyo
GA4
Power BI
RetentionX
CRM
Marketing Automation
Paid Media
Promotional Calendar
Loyalty Programs
Subscription Platforms
Customer Lifetime Value
Ecommerce Analytics
Attribution
A/B Testing
Personalization
Sprint Planning
Development Roadmap
Backend Administration
Integrations
Merchandising
Conversion Optimization
Customer Retention
Campaign Management
Customer Journey Optimization

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