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Added 5 mins ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 5 mins ago
S
Estimator / Project Coordinator
SERV-A-YARD
Corunna, ON
- Full-time
Role Description The Estimator / Project Coordinator is a full-time, on-site role based in Corunna, ON, responsible for estimating work requests and bids on projects. The Project Estimator…
Added 35 mins ago
VG
Environmental Monitoring Coordinator
Vuntut Gwitchin Government
Old Crow, YT
- Full-time
The Environmental Monitoring Coordinator is responsible for implementing the Natural Resources and Heritage Department’s activities to collect Local Knowledge and scientific information on…
Added 1 hour ago
AL
AltaGas - Plant Operator, REEF
AltaGas Ltd.
Prince Rupert, BC
- Full-time
…development with the Panel Control Operator, Shift Supervisor, and Operations, Maintenance & Project (OMP)…
Added 1 hour ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 1 hour ago
Project Coordinator (Program Admin Officer 1-2)
The Government of Nova Scotia
Halifax, NS
…Facilities, Museums and Art Galleries, Provincial Buildings, Highway operations buildings and more. We are committed to inclusion and…
Added 1 hour ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
…with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor…
Added 2 hours ago
Assistant Health & Safety Manager
Salit Steel
Toronto, ON
…Steel family. Headquartered in Niagara Falls, Ontario, we have operations across Ontario, Quebec, Western Canada, and the US, providing steel service centre solutions and reinforcing…
Added 2 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.
Added 3 hours ago
RM
Clinical Nurse Specialist Navigator
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 3 hours ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
As the true conductor of operations, you play a key role in planning and the execution of maintenance activities for our buildings and infrastructure.
Added 5 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army in Canada
Prince Albert, SK
- Part-time
…and everyone living in it. They direct the shift to ensure operations are in line with the program policies. The Team Lead shall ensure residents safety while interacting in a positive,…
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Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 5 hours ago
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Commercial Manager
Portland
Calgary, AB
- Full-time
Operations – the ability to work fast and decisively under pressure
Added 8 hours ago
H
IT Project Coordinator (Infrastructure)
HCLTech
Brampton, ON
- $74,000 to $83,000 CAD / year
- Full-time
We are seeking an experienced IT Project Coordinator with a strong background in IT Infrastructure projects, Jira, and ServiceNow. The ideal candidate will have 6-8 years of experience in…
Added 8 hours ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
The Program Coordinator – Warming Centre provides direction, support and coaching (including corrective action) to Direct Support Workers during the shift. They provide supervision of…
Added 8 hours ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Part-time
…and everyone living in it. They direct the shift to ensure operations are in line with the program policies. The Team Lead shall ensure residents safety while interacting in a positive,…
Added 8 hours ago
TC
Distribution Center Loss Prevention Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
- $44,197.5 to $61,876.5 CAD / year
- Full-time
We’re looking for a Distribution Centre Loss Prevention Coordinator to play a key role in safeguarding our operations. In this position, you’ll support LP awareness and shrink programs,…
Added 8 hours ago
TC
Retail Customer Service Coordinator Full time Winners-Pen Center
TJX Canada – Winners, Marshalls, HomeSense
St. Catharines, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 8 hours ago
AU
Human Resources Coordinator
Allied Universal
Vancouver, BC
- $55,000 CAD / year
- Full-time
Allied Universal Canada is seeking an organized, detail-oriented, and proactive Human Resources Coordinator to support day-to-day HR operations for our security workforce in Vancouver,…
Added 9 hours ago
UO
Administrative Manager, Finance and Operations
University of Waterloo
Waterloo, ON · Psychology, Anthropology, Soci
- Full-time
The Administrative Manager, Finance and Operations, is responsible for managing and coordinating the operational administrative functions of the School and finance-related support with…
Added 9 hours ago
UO
Administrative Assistant
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
…leaders in the Secretariat. The role ensures coordinated office operations, sound financial administration, and consistent application of institutional policies and procedures. By providing…
Added 9 hours ago
CH
Client Care Coordinator (RPN/RN)
C-Care Health Services
Toronto, ON
- $55,000 to $70,000 CAD / year
- Full-time
We are seeking a dedicated and organized Client Care Coordinator (RN/RPN) to join our team. This position is ideal for a nursing professional who enjoys working with clients, supporting…
Added 9 hours ago
CMTY - Nurse 4
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direct supervision of the Team Manager, the MOP Coordinator manages and coordinates day to day operations of the Manitoba Ostomy Program to ensure provision of quality nursing…
Added 9 hours ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck
Charlottetown, PE
- Full-time
Development and leadership of the Supply Chain team

Dermalogica

Ecommerce Manager, DTC

Toronto, ON, M5J 2M4, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Posting language: English
Posted: Nov 3, 2026

Original job description

Dermalogica Canada is looking for an ECommerce Manager, DTC!

About Us

Dermalogica is the leading professional skincare brand, trusted in over 90 countries and recognized globally as the skin therapist’s choice. Alongside our award-winning professional-grade product line, we are known for our world-class postgraduate education.

Our entrepreneurial spirit and hands-on culture empower employees to innovate, collaborate and deliver results. Backed by Unilever’s global capabilities while maintaining the agility of a stand-alone business, we are driven to build on our legacy while shaping the future of skincare.

The Role

As Ecommerce Manager, DTC, you will be a key strategic partner to the Director of Ecommerce & DTC, responsible for driving the commercial performance, digital execution and ongoing optimization of Dermalogica Canada’s direct-to-consumer business.

Combining strong commercial acumen with technical expertise, you will translate sales targets into actionable plans, oversee campaigns and promotional strategy across digital channels, and proactively identify opportunities and risks to deliver revenue growth. You will lead the DTC promotional calendar, loyalty and subscription programs, and Shopify development roadmap, ensuring our technology, customer experience and cross-functional teams work together to maximize conversion, retention and customer lifetime value.

Key Responsibilities

Commercial Performance & Sales Accountability: Own day-to-day DTC sales performance against targets, budgets and forecasts. Monitor results closely, identify gaps and emerging risks, communicate challenges proactively to the Director, and recommend actionable plans to close sales gaps and capitalize on opportunities.
Campaign & Channel Leadership: Oversee the end-to-end execution of DTC campaigns and activations across onsite, CRM, paid media and other digital channels, partnering with channel leads to ensure cohesive strategy, timely delivery and measurable commercial impact.
Promotional Strategy: Own the DTC promotional calendar and develop strategic promotions, offers and activations that drive customer engagement, conversion, average order value and material revenue growth while protecting Dermalogica’s premium brand positioning.
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring revenue, retention and customer lifetime value as well as owning implementation.
CRM & Customer Journey Optimization: Partner with the CRM Manager to develop and optimize onsite experiences and webflows that support acquisition, conversion, replenishment, cross-sell, retention and customer lifetime value.
Merchandising & Launch Oversight: Guide the Ecommerce Coordinator on product launches, product setup, merchandising priorities, onsite visibility, promotional mechanics and campaign implementation, ensuring alignment with the commercial calendar and sales objectives.
Technical & Platform Leadership: Maintain strong working knowledge of Shopify’s backend, integrations and broader ecommerce technology stack. Lead developer discussions, manage biweekly sprint planning and prioritize the development roadmap based on business impact, customer experience and technical requirements.
Conversion & Continuous Improvement: Use ecommerce analytics, customer insights and testing to identify friction points, improve the shopping journey and prioritize initiatives that drive measurable business results.
Cross-Functional Collaboration: Partner with CRM, Paid Media, Marketing, Sales, Customer Service, Finance and external development partners to align priorities, resolve issues and deliver business objectives.

Requirements

5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Strong analytical and commercial mindset, with the ability to translate sales data into actionable strategies and communicate performance risks proactively.
Proven experience developing promotional strategies, managing campaign calendars and driving revenue through digital channels.
Strong understanding of retention, loyalty, subscription models and customer lifetime value.
Hands-on Shopify Plus expertise, including backend administration, merchandising, integrations and ecommerce operations.
Experience managing developers, technical backlogs, sprint planning and ecommerce roadmaps.
Strong project management, stakeholder leadership and communication skills.
Proactive, accountable and solutions-oriented, with the ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Preferred Skills

Experience with CRM and marketing automation platforms such as Klaviyo.
Familiarity with ecommerce analytics, attribution and reporting tools such as GA4, Power BI or RetentionX.
Experience with subscription platforms, loyalty technology, A/B testing and personalization tools.

What You’ll Gain

A pivotal role shaping the commercial growth of a globally recognized professional skincare brand.
Direct partnership with the Director of Ecommerce & DTC, with ownership across sales performance, customer experience and digital innovation.
The opportunity to influence technology, customer strategy and cross-functional business priorities.
Career growth within an entrepreneurial business backed by Unilever’s global capabilities.

What We Offer You

Competitive salary with company bonus incentive
Comprehensive health, dental and vision benefits along with a healthcare spending account
Matching RSP Program
Monthly product allocation
Annual Fitness Subsidy
Mental health tools and EAP program
Maternity top up and fertility benefits

Working Conditions

Hybrid work model: 60% in-office, with core hours from 10 a.m. to 4 p.m. Flexibility required for occasional evenings and weekends based on business needs and with notice.

Our commitment to you:

Dermalogica is committed to diversity and inclusion to enhance our business outcomes and create a brighter future for our diverse employees, global consumers, partners, and communities.

We welcome applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community and encourage applicants to self-identify.

All Canadians have the right to equality in the workplace.

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More about this job

Responsibilities

The Ecommerce Manager will drive the commercial performance and digital execution of the DTC business by managing sales targets, promotional calendars, and loyalty programs. They will also lead the Shopify development roadmap and collaborate cross-functionally to optimize the customer journey and maximize revenue growth.

Requirements

Candidates must have 5+ years of ecommerce experience with a strong background in DTC performance and commercial strategy. Proficiency in Shopify Plus, analytical tools, and managing technical backlogs is essential for this role.

Skills

Ecommerce management
DTC strategy
Shopify Plus
Commercial performance
Promotional strategy
Loyalty programs
Subscription models
CRM
Digital marketing
Data analysis
Project management
Stakeholder leadership
Conversion optimization
Merchandising
Technical roadmap

Benefits

Health insurance
Dental insurance
Vision insurance
Healthcare spending account
Matching RSP program
Monthly product allocation
Annual fitness subsidy
Mental health tools
EAP program
Maternity top up
Fertility benefits

Visa sponsorship

Not detected in the job text

Keywords

Ecommerce
DTC
Shopify Plus
CRM
Klaviyo
GA4
Power BI
RetentionX
Digital Marketing
Subscription Models
Loyalty Programs
Conversion Rate Optimization
Merchandising
Project Management
Data Analytics
Attribution
Reporting
A/B Testing
Personalization
Commercial Strategy
Campaign Management
Webflow
Sprint Planning
Product Launch
Customer Lifetime Value
Skincare
Retail
Unilever

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