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Added 11 mins ago
PL
Project Manager - PL#60248
Peter Lucas
Halifax, NS
- Full-time
Peter Lucas Project Management invests in people and community to provide gold standard project delivery. We are currently looking for an experienced Project Manager to join our team.
Added 11 mins ago
TH
Flooring Associate Part time (NEPEAN)
The Home Depot
Ottawa, ON
- Part-time
Added 11 mins ago
CO
RCMP Community Engagement
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- Full-time
Under the direction of the Detachment Commander and Municipal Operations Manager, the Community Engagement Coordinator position leads, develops, promotes, evaluates and coordinates crime…
Added 11 mins ago
P
Indirect Tax, Recovery Data Analytics
PwC
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Preparing clear dashboards, analyses, spreadsheets and summary reports that communicate recovery findings to engagement teams and clients
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Abilities Management Consultant
The Corporation of The City of Victoria
Victoria, BC
- Other
Reporting to the Manager of Occupational Health & Safety, the Abilities Management Consultant provides leadership and support for ability management processes. This includes assisting…
Added 11 mins ago
UO
Associate Director, Corporate and Foundation Relations
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $8,810.92 to $13,202.5 CAD / month
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Added 26 mins ago
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Medical Director - Oncology
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
…readiness strategic planning, launch activities, stakeholder engagement, and evidence generation. You will bridge medical strategy and local execution, working closely with cross-functional…
Added 26 mins ago
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Fractional HR Director / Senior HR Partner
Altis
Toronto, ON
- $90 to $125 CAD / hour
- Contract
…professional to strengthen leadership effectiveness, employee engagement, and organizational performance. This is an opportunity to make a meaningful impact within a collaborative,…
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S
Meat - Manager Meat
Sobeys
Quispamsis, NB
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 26 mins ago
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Human Resources Generalist
CRAFT Beer Market
Calgary, AB
- Full-time
Coordinate recognition programs and milestones, and support engagement, incentives, and diversity, equity, and inclusion initiatives
Added 26 mins ago
MP
Donor Relations Coordinator
Mission Possible
Vancouver, BC
- Part-time
The Donor Relations Coordinator works closely with the Manager of Development and the Development Operations Coordinator to strengthen donor relationships, stewardship systems, and donor…
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C
Manager Business Communications Partner (Temporary 6-months)
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Temporary
Manage the timely, cost-effective delivery of innovative communication campaigns, overseeing the complete quality assurance and Senior Manager sign-off workflow
Added 26 mins ago
S
In Store Bakery - Clerk Department Second Bakery
Sobeys
New Glasgow, NS
- Full-time
…the Bakery Department and staff in the absence of the Bakery Manager. Actively contribute to an environment of employee and customer…
Added 26 mins ago
R-
Assistant Store Manager - Metral Place Centre
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 26 mins ago
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Bus Driver/Shuttle Bus Operator
Heritage Park Historical Village
Calgary, AB
- Full-time
Under the overall direction of the Transportation Manager operates Heritage Park's Shuttle Bus and Trolley Bus to transport staff, designated guests and articles within the Park as well as…
Added 26 mins ago
UO
Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
This position reports to the Manager, Financial Reporting, and will support the financial reporting team who are responsible for providing consultation and support services to the…
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Beloeil, QC
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Lasalle, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 26 mins ago
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Indigenous Recruitment Specialist, Nîsôhkamâtotân Centre
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Reporting directly to the Manager of Nîsôhkamâtotân Programs and Services, this position is a member of both the Nîsôhkamâtotân Centre and the Student Recruitment team. The Indigenous…
Added 26 mins ago
MP
Team Lead Pharmacist
MediSystem Pharmacy
London, ON
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As a member of the MediSystem Site Operations Supervisory Team, reporting directly to the Operations Manager, the Pharmacist Team Lead will play a critical role to meet established quality…
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Meat - Manager Meat
Sobeys
Victoria, BC
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 26 mins ago
UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
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…Medicine (ATM) by leading the development of a communications and engagement strategy. This role further leads the planning, development, and execution of communication and engagement…
Added 26 mins ago
B
Senior Manager, Strategic Learning
BMO
Toronto, ON · FCP
- Full-time
…capabilities and experiences across Capital Markets. As a Senior Manager of Strategic Learning, you will partner closely with business leaders, HR, Communications and other key stakeholders…
Added 26 mins ago
B
Manager, DevSecOps
BCI
Victoria, BC · CA Victoria
- Full-time
Reporting to the Director, Application Delivery, the Manager, DevSecOps (Development, Security, Operations) is responsible for developing, implementing, and continuously improving a…
Added 26 mins ago
AVP IT Delivery
Aviva
Markham, ON
Partner Engagement: Champion strong relationships with clients, vendors, and team members to improve collaboration and project success.

Dermalogica

Ecommerce Manager, DTC

Toronto, ON, M5J 2M4, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Posting language: English
Posted: Nov 3, 2026

Original job description

Dermalogica Canada is looking for an ECommerce Manager, DTC!

About Us

Dermalogica is the leading professional skincare brand, trusted in over 90 countries and recognized globally as the skin therapist’s choice. Alongside our award-winning professional-grade product line, we are known for our world-class postgraduate education.

Our entrepreneurial spirit and hands-on culture empower employees to innovate, collaborate and deliver results. Backed by Unilever’s global capabilities while maintaining the agility of a stand-alone business, we are driven to build on our legacy while shaping the future of skincare.

The Role

As Ecommerce Manager, DTC, you will be a key strategic partner to the Director of Ecommerce & DTC, responsible for driving the commercial performance, digital execution and ongoing optimization of Dermalogica Canada’s direct-to-consumer business.

Combining strong commercial acumen with technical expertise, you will translate sales targets into actionable plans, oversee campaigns and promotional strategy across digital channels, and proactively identify opportunities and risks to deliver revenue growth. You will lead the DTC promotional calendar, loyalty and subscription programs, and Shopify development roadmap, ensuring our technology, customer experience and cross-functional teams work together to maximize conversion, retention and customer lifetime value.

Key Responsibilities

Commercial Performance & Sales Accountability: Own day-to-day DTC sales performance against targets, budgets and forecasts. Monitor results closely, identify gaps and emerging risks, communicate challenges proactively to the Director, and recommend actionable plans to close sales gaps and capitalize on opportunities.
Campaign & Channel Leadership: Oversee the end-to-end execution of DTC campaigns and activations across onsite, CRM, paid media and other digital channels, partnering with channel leads to ensure cohesive strategy, timely delivery and measurable commercial impact.
Promotional Strategy: Own the DTC promotional calendar and develop strategic promotions, offers and activations that drive customer engagement, conversion, average order value and material revenue growth while protecting Dermalogica’s premium brand positioning.
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring revenue, retention and customer lifetime value as well as owning implementation.
CRM & Customer Journey Optimization: Partner with the CRM Manager to develop and optimize onsite experiences and webflows that support acquisition, conversion, replenishment, cross-sell, retention and customer lifetime value.
Merchandising & Launch Oversight: Guide the Ecommerce Coordinator on product launches, product setup, merchandising priorities, onsite visibility, promotional mechanics and campaign implementation, ensuring alignment with the commercial calendar and sales objectives.
Technical & Platform Leadership: Maintain strong working knowledge of Shopify’s backend, integrations and broader ecommerce technology stack. Lead developer discussions, manage biweekly sprint planning and prioritize the development roadmap based on business impact, customer experience and technical requirements.
Conversion & Continuous Improvement: Use ecommerce analytics, customer insights and testing to identify friction points, improve the shopping journey and prioritize initiatives that drive measurable business results.
Cross-Functional Collaboration: Partner with CRM, Paid Media, Marketing, Sales, Customer Service, Finance and external development partners to align priorities, resolve issues and deliver business objectives.

Requirements

5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Strong analytical and commercial mindset, with the ability to translate sales data into actionable strategies and communicate performance risks proactively.
Proven experience developing promotional strategies, managing campaign calendars and driving revenue through digital channels.
Strong understanding of retention, loyalty, subscription models and customer lifetime value.
Hands-on Shopify Plus expertise, including backend administration, merchandising, integrations and ecommerce operations.
Experience managing developers, technical backlogs, sprint planning and ecommerce roadmaps.
Strong project management, stakeholder leadership and communication skills.
Proactive, accountable and solutions-oriented, with the ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Preferred Skills

Experience with CRM and marketing automation platforms such as Klaviyo.
Familiarity with ecommerce analytics, attribution and reporting tools such as GA4, Power BI or RetentionX.
Experience with subscription platforms, loyalty technology, A/B testing and personalization tools.

What You’ll Gain

A pivotal role shaping the commercial growth of a globally recognized professional skincare brand.
Direct partnership with the Director of Ecommerce & DTC, with ownership across sales performance, customer experience and digital innovation.
The opportunity to influence technology, customer strategy and cross-functional business priorities.
Career growth within an entrepreneurial business backed by Unilever’s global capabilities.

What We Offer You

Competitive salary with company bonus incentive
Comprehensive health, dental and vision benefits along with a healthcare spending account
Matching RSP Program
Monthly product allocation
Annual Fitness Subsidy
Mental health tools and EAP program
Maternity top up and fertility benefits

Working Conditions

Hybrid work model: 60% in-office, with core hours from 10 a.m. to 4 p.m. Flexibility required for occasional evenings and weekends based on business needs and with notice.

Our commitment to you:

Dermalogica is committed to diversity and inclusion to enhance our business outcomes and create a brighter future for our diverse employees, global consumers, partners, and communities.

We welcome applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community and encourage applicants to self-identify.

All Canadians have the right to equality in the workplace.

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More about this job

Responsibilities

The Ecommerce Manager will drive the commercial performance and digital execution of the DTC business by managing sales targets, promotional calendars, and loyalty programs. They will also lead the Shopify development roadmap and collaborate cross-functionally to optimize the customer journey and maximize revenue growth.

Requirements

Candidates must have 5+ years of ecommerce experience with a strong background in DTC performance and commercial strategy. Proficiency in Shopify Plus, analytical tools, and managing technical backlogs is essential for this role.

Skills

Ecommerce management
DTC strategy
Shopify Plus
Commercial performance
Promotional strategy
Loyalty programs
Subscription models
CRM
Digital marketing
Data analysis
Project management
Stakeholder leadership
Conversion optimization
Merchandising
Technical roadmap

Benefits

Health insurance
Dental insurance
Vision insurance
Healthcare spending account
Matching RSP program
Monthly product allocation
Annual fitness subsidy
Mental health tools
EAP program
Maternity top up
Fertility benefits

Visa sponsorship

Not detected in the job text

Keywords

Ecommerce
DTC
Shopify Plus
CRM
Klaviyo
GA4
Power BI
RetentionX
Digital Marketing
Subscription Models
Loyalty Programs
Conversion Rate Optimization
Merchandising
Project Management
Data Analytics
Attribution
Reporting
A/B Testing
Personalization
Commercial Strategy
Campaign Management
Webflow
Sprint Planning
Product Launch
Customer Lifetime Value
Skincare
Retail
Unilever

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