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Added 13 mins ago
OC
Program Coordinator – Business & Related Programs
Oulton College
Moncton, NB
- Full-time
Oulton College is seeking an organized, motivated, and forward-thinking professional to join our academic team as a Program Coordinator.
Added 28 mins ago
E
Sample Management Coordinator - Eurofins BioPharma Product Testing Toronto, inc.
Eurofins
Toronto, ON
- Up to $42,000 CAD / year
- Full-time
Reporting directly to the Quality Assurance Director, the Sample Management Coordinator is responsible for managing and coordinating both stability and non-stability samples received at…
Added 43 mins ago
HR and Recruitment Coordinator
ISL Engineering & Landservices
Calgary, AB · Edmonton, AB
Ready to play a key role in how a growing engineering firm builds its team? As ISL’s HR and Recruitment Coordinator, you’ll manage the full recruitment cycle behind a high volume of…
Added 58 mins ago
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Full Time District Relief Pharmacist
Walmart
Mississauga, ON
- Full-time
The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 58 mins ago
GI
Project Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Project Manager, the Project Coordinator will be responsible for assisting organizing crews and equipment, supervising installations, and keep records of such activities.…
Added 1 hour ago
IF
Business Development Coordinator
iA Financial Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
A key member of the National Business Development Coordinator Team, you will work closely with the Strategic Relationships Team, to provide exceptional advisor experience to the Advisors.
Added 1 hour ago
SI
Coordinator, Warehouse
Saputo Inc.
Georgetown, ON
- Full-time
Saputo Dairy Products Canada G.P. is seeking a Warehouse Coordinator, for an existing opportunity within our organization.
Added 1 hour ago
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Sample Management Coordinator - Eurofins BioPharma Product Testing Toronto, inc.
Eurofins
Toronto, ON
- $42,000 CAD / year
- Full-time
Reporting directly to the Quality Assurance Director, the Sample Management Coordinator is responsible for managing and coordinating both stability and non-stability samples received at…
Added 1 hour ago
OI
Coordinator, Community Relations and Social Media – Edmonton Oil Kings
OEG Inc.
Edmonton, AB
- Full-time
The Social Media & Community Engagement Coordinator plays a key role in bringing the excitement and experience of junior hockey to life through creative content, storytelling and meaningful…
Added 1 hour ago
Service Coordinator
GWL Realty Advisors
Toronto, ON
We are seeking a Service Coordinator to ensure the building’s daily operations meet our high standards. This role is ideal for a responsible individual who thrives in a dynamic environment,…
Added 1 hour ago
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Project Coordinator, Clinical Informatics
Sanya’k̓ula
Vancouver, BC
- Full-time
The Project Coordinator, Clinical Informatics reports to the Executive Director or designate, functions as a member of the project management team, works in collaboration with the Project…
Added 1 hour ago
OS
Coordinator, Community Relations and Social Media – Edmonton Oil Kings
OEG Sports & Entertainment
AB · Edmonton, AB
- Full-time
The Social Media & Community Engagement Coordinator plays a key role in bringing the excitement and experience of junior hockey to life through creative content, storytelling and meaningful…
Added 1 hour ago
D
Ecommerce Manager, DTC
Dermalogica
Toronto, ON
- Full-time
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring…
Added 1 hour ago
DC
ECommerce Manager, DTC
Dermalogica Canada
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring…
Added 1 hour ago
SC
Field Coordinator
Stonerise Construction
London, ON
- $45,000 to $50,000 USD / year
- Full-time
Stonerise Construction is looking for a Field Coordinator to support the Site Superintendent with the daily coordination of construction activities. Primarily based on an active…
Added 1 hour ago
MS
IT Support & Facilities Coordinator
McGill St Laurent
Montreal, QC
- Contract
This is a growth role. You will learn our systems quickly, build real ownership of both areas and have room to grow into a broader IT or workplace operations position.
Added 1 hour ago
MS
IT Support & Facilities Coordinator
McGill St Laurent
Montreal, QC
- Full-time
This is a growth role. You will learn our systems quickly, build real ownership of both areas and have room to grow into a broader IT or workplace operations position.
Added 2 hours ago
B
Office Coordinator
BMT
Victoria, BC
- $45,000 to $47,000 CAD / year
- Part-time
The Office Coordinator serves as a key member of the Administration team, ensuring a seamless office experience for employees, visitors, contractors, and business partners while providing…
Added 2 hours ago
CR
Materials Coordinator
Cando Rail & Terminals
Winnipeg, MB
- Full-time
The Material Coordinator will be responsible for selecting and purchasing products to support our railcar and locomotive repair and overhaul material requirements. If you enjoy problem…
Added 2 hours ago
TP
Coordinator, Fundraising Granting
The Princess Margaret Cancer Foundation
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
…philanthropy, fundraising events, and our world-renowned lottery program. The work we accomplish drives groundbreaking research, relentless innovation, and a deep commitment to improving…
Added 2 hours ago
BE
Human Resources Coordinator
BC Energy Regulator
Fort St. John, BC
- Full-time
The Human Resources Coordinator (Coordinator) provides a broad range of senior level administrative support to activities designed to deliver the best experience for the employees of the…
Added 2 hours ago
Propane Specialist - Driver
Superior Plus Propane Talent Acquisition
Saint John, NB
Maintain equipment to the highest level of safety standards, reporting any mechanical issues to the Field Operations Manager/Delivery Coordinator.
Added 2 hours ago
LC
Coordinator - Preventative Maintenance
Linamar Corporation
Guelph, ON
- Full-time
The Preventative Maintenance Coordinator will act as the primary liaison person between maintenance and operations, while developing, coordinating, and monitoring preventative maintenance…
Added 2 hours ago
NA
Career and Employment Liaison
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting to the Employer Relations Supervisor, and working closely with the Career Education, and WIL Coordination Operations Supervisors respectively, this role acts as a key connector…
Added 3 hours ago
IA
CSH Warehouse Coordinator
IMP Aerospace & Defence
Halifax, NS
- Full-time
Reporting to the Manager CH149 Warehouse operations, the CSH Warehouse Coordinator is responsible for all of IMP contracted duties related to the operation of the CSH Depot including IMP’s…

Dermalogica

Ecommerce Manager, DTC

Toronto, ON, M5J 2M4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Posting language: English
Posted: Nov 3, 2026

Original job description

Dermalogica Canada is looking for an ECommerce Manager, DTC!

About Us

Dermalogica is the leading professional skincare brand, trusted in over 90 countries and recognized globally as the skin therapist’s choice. Alongside our award-winning professional-grade product line, we are known for our world-class postgraduate education.

Our entrepreneurial spirit and hands-on culture empower employees to innovate, collaborate and deliver results. Backed by Unilever’s global capabilities while maintaining the agility of a stand-alone business, we are driven to build on our legacy while shaping the future of skincare.

The Role

As Ecommerce Manager, DTC, you will be a key strategic partner to the Director of Ecommerce & DTC, responsible for driving the commercial performance, digital execution and ongoing optimization of Dermalogica Canada’s direct-to-consumer business.

Combining strong commercial acumen with technical expertise, you will translate sales targets into actionable plans, oversee campaigns and promotional strategy across digital channels, and proactively identify opportunities and risks to deliver revenue growth. You will lead the DTC promotional calendar, loyalty and subscription programs, and Shopify development roadmap, ensuring our technology, customer experience and cross-functional teams work together to maximize conversion, retention and customer lifetime value.

Key Responsibilities

Commercial Performance & Sales Accountability: Own day-to-day DTC sales performance against targets, budgets and forecasts. Monitor results closely, identify gaps and emerging risks, communicate challenges proactively to the Director, and recommend actionable plans to close sales gaps and capitalize on opportunities.
Campaign & Channel Leadership: Oversee the end-to-end execution of DTC campaigns and activations across onsite, CRM, paid media and other digital channels, partnering with channel leads to ensure cohesive strategy, timely delivery and measurable commercial impact.
Promotional Strategy: Own the DTC promotional calendar and develop strategic promotions, offers and activations that drive customer engagement, conversion, average order value and material revenue growth while protecting Dermalogica’s premium brand positioning.
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring revenue, retention and customer lifetime value as well as owning implementation.
CRM & Customer Journey Optimization: Partner with the CRM Manager to develop and optimize onsite experiences and webflows that support acquisition, conversion, replenishment, cross-sell, retention and customer lifetime value.
Merchandising & Launch Oversight: Guide the Ecommerce Coordinator on product launches, product setup, merchandising priorities, onsite visibility, promotional mechanics and campaign implementation, ensuring alignment with the commercial calendar and sales objectives.
Technical & Platform Leadership: Maintain strong working knowledge of Shopify’s backend, integrations and broader ecommerce technology stack. Lead developer discussions, manage biweekly sprint planning and prioritize the development roadmap based on business impact, customer experience and technical requirements.
Conversion & Continuous Improvement: Use ecommerce analytics, customer insights and testing to identify friction points, improve the shopping journey and prioritize initiatives that drive measurable business results.
Cross-Functional Collaboration: Partner with CRM, Paid Media, Marketing, Sales, Customer Service, Finance and external development partners to align priorities, resolve issues and deliver business objectives.

Requirements

5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Strong analytical and commercial mindset, with the ability to translate sales data into actionable strategies and communicate performance risks proactively.
Proven experience developing promotional strategies, managing campaign calendars and driving revenue through digital channels.
Strong understanding of retention, loyalty, subscription models and customer lifetime value.
Hands-on Shopify Plus expertise, including backend administration, merchandising, integrations and ecommerce operations.
Experience managing developers, technical backlogs, sprint planning and ecommerce roadmaps.
Strong project management, stakeholder leadership and communication skills.
Proactive, accountable and solutions-oriented, with the ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Preferred Skills

Experience with CRM and marketing automation platforms such as Klaviyo.
Familiarity with ecommerce analytics, attribution and reporting tools such as GA4, Power BI or RetentionX.
Experience with subscription platforms, loyalty technology, A/B testing and personalization tools.

What You’ll Gain

A pivotal role shaping the commercial growth of a globally recognized professional skincare brand.
Direct partnership with the Director of Ecommerce & DTC, with ownership across sales performance, customer experience and digital innovation.
The opportunity to influence technology, customer strategy and cross-functional business priorities.
Career growth within an entrepreneurial business backed by Unilever’s global capabilities.

What We Offer You

Competitive salary with company bonus incentive
Comprehensive health, dental and vision benefits along with a healthcare spending account
Matching RSP Program
Monthly product allocation
Annual Fitness Subsidy
Mental health tools and EAP program
Maternity top up and fertility benefits

Working Conditions

Hybrid work model: 60% in-office, with core hours from 10 a.m. to 4 p.m. Flexibility required for occasional evenings and weekends based on business needs and with notice.

Our commitment to you:

Dermalogica is committed to diversity and inclusion to enhance our business outcomes and create a brighter future for our diverse employees, global consumers, partners, and communities.

We welcome applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community and encourage applicants to self-identify.

All Canadians have the right to equality in the workplace.

Apply About employer

More about this job

Responsibilities

The Ecommerce Manager will drive the commercial performance and digital execution of the DTC business by managing sales targets, promotional calendars, and loyalty programs. They will also lead the Shopify development roadmap and collaborate cross-functionally to optimize the customer journey and maximize revenue growth.

Requirements

Candidates must have 5+ years of ecommerce experience with a strong background in DTC performance and commercial strategy. Proficiency in Shopify Plus, analytical tools, and managing technical backlogs is essential for this role.

Skills

Ecommerce management
DTC strategy
Shopify Plus
Commercial performance
Promotional strategy
Loyalty programs
Subscription models
CRM
Digital marketing
Data analysis
Project management
Stakeholder leadership
Conversion optimization
Merchandising
Technical roadmap

Benefits

Health insurance
Dental insurance
Vision insurance
Healthcare spending account
Matching RSP program
Monthly product allocation
Annual fitness subsidy
Mental health tools
EAP program
Maternity top up
Fertility benefits

Visa sponsorship

Not detected in the job text

Keywords

Ecommerce
DTC
Shopify Plus
CRM
Klaviyo
GA4
Power BI
RetentionX
Digital Marketing
Subscription Models
Loyalty Programs
Conversion Rate Optimization
Merchandising
Project Management
Data Analytics
Attribution
Reporting
A/B Testing
Personalization
Commercial Strategy
Campaign Management
Webflow
Sprint Planning
Product Launch
Customer Lifetime Value
Skincare
Retail
Unilever

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