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Added 8 mins ago
T
Personal Banking Associate - Ste-Dorothée (Full-time, 37.5h/week)
TD
Laval, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
E
Cylinder Assembler
Emerson
Brantford, ON
- Full-time
Perform product testing and inspections to verify compliance with quality standards and customer requirements.
Added 8 mins ago
CS
Winnipeg - Full-time Janitor (Warehouse General Labourer)
CONA Services
Winnipeg, MB
- Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 8 mins ago
CS
Winnipeg - Full-time Janitor (Warehouse General Labourer)
CONA Services
Winnipeg, MB
- Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 23 mins ago
IB
Customer Experience Manager
Indigo Books & Music
Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 23 mins ago
A
Oncology, Therapeutic Specialist (Ontario West & MB/SK)
AbbVie
Toronto, ON
- $112,000 to $162,000 CAD / year
- Full-time
…Share this market intelligence information with National Sales Manager, cross-functional colleagues and respective team members, to achieve alignment, to anticipate environmental change and…
Added 38 mins ago
MB
Territory Manager - Edmonton, Alberta
Master Builders Solutions
AB · Edmonton, AB
- $95,000 to $110,000 CAD / year
- Full-time
You will be responsible for increasing revenue for assigned existing accounts by promoting new products, increasing product mix optimization and product upsell. Provides support to existing…
Added 38 mins ago
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Store Manager - Urgently Hiring - Cross Iron Mills
Showcase - Home of the Hottest Trends
Rocky View No 44, AB · Rocky View County, AB
- Full-time
At Showcase, the Store Manager role will awaken and foster your entrepreneurial spirit. The successful candidate is a natural leader who is able to manage, engage and inspire team members.…
Added 38 mins ago
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Store Manager
Showcase - Home of the Hottest Trends
Calgary, AB
- Full-time
At Showcase, the Store Manager role will awaken and foster your entrepreneurial spirit. The successful candidate is a natural leader who is able to manage, engage and inspire team members.…
Added 38 mins ago
TH
Department Supervisor Full-Time (Contract) - 7022 Sudbury
The Home Depot
Sudbury, ON
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 38 mins ago
T
Customer Experience Associate
TD
Guelph, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 53 mins ago
AS
Senior Project Manager – VR & Immersive Training (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
Senior Project Manager / Scrum Master – VR & Immersive Training
Added 1 hour ago
PS
Surgical Sales Territory Manager
Pacific Surgical
Vancouver, BC
- Full-time
We are on a mission to find our next team member - a driven, results-oriented Territory Manager who has more than 2 years of surgical sales experience and resides in the BC Lower Mainland.…
Added 1 hour ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 1 hour ago
A
Therapeutic Specialist, Virology, Montreal and surrounding
AbbVie
Montreal, QC
- Full-time
Are you looking for an exciting full-time career, where development and high-performance are valued? AbbVie Canada is looking to connect with a Therapeutic Specialist to join our commercial…
Added 1 hour ago
Quality Assurance Manager - Scarborough
BelPak
Toronto, ON
BelPak is seeking an experienced, proactive, and results-driven Quality Assurance Manager to lead the Quality Assurance and Food Safety programs at our Thornmount facility. The Thornmount…
Added 1 hour ago
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Part-Time Sales Associate - Famous Footwear CAN
Caleres
Montreal, QC · SAINT-LAURENT, QC
- Part-time
…feedback to improve your skillset and further your professional…
Added 1 hour ago
KD
Account Manager
Keurig Dr Pepper
Calgary, AB
- $73,900 to $93,500 CAD / year
- Full-time
Business Development: Collaborate with the Customer team lead to develop plans, presentations, and programs for clients with the aim of driving sales and profitability;
Added 1 hour ago
AM
Civil Project Engineer
Aplin Martin
Nanaimo, BC
- Full-time
…others work more significantly under the direction of a Project Manager to develop design concepts which are incorporated into the final product by a project team. The Project Engineer…
Added 1 hour ago
T
Senior Personal Banker Trainee – Home Borrowing - Cantonese and/or Mandarin are considered an asset
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
RI
Pest Control Technician
Rentokil Initial
Vaughan, ON
- $41,000 to $43,000 CAD / year
- Contract
…quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and…
Added 2 hours ago
RI
Pest Control Technician
Rentokil Initial
Brampton, ON
- $41,000 to $43,000 CAD / year
- Contract
…quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and…
Added 2 hours ago
A
Process Manager***Gestionairre de processus
Aliaxis
CA - Pharmacy - Plant (EXT)
- Full-time
Support new process development, material evaluations, testing activities, root cause investigations, and corrective action implementation to improve manufacturing performance and product…
Added 2 hours ago
IG
Process Manager***Gestionairre de processus
IPEX Group
CA - Pharmacy - Plant (EXT)
- Full-time
Support new process development, material evaluations, testing activities, root cause investigations, and corrective action implementation to improve manufacturing performance and product…
Added 2 hours ago
NE
Senior QA Analyst (12 months Contract)
Nelson Education LTD
Remote, Canada
- Contract
- Remote
This position will primarily support product development. The QA Manager may also assign a portion of the analyst’s time to infrastructure, platform, performance, or other technical…

Dermalogica

Ecommerce Manager, DTC

Toronto, ON, M5J 2M4, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Posting language: English
Posted: Nov 3, 2026

Original job description

Dermalogica Canada is looking for an ECommerce Manager, DTC!

About Us

Dermalogica is the leading professional skincare brand, trusted in over 90 countries and recognized globally as the skin therapist’s choice. Alongside our award-winning professional-grade product line, we are known for our world-class postgraduate education.

Our entrepreneurial spirit and hands-on culture empower employees to innovate, collaborate and deliver results. Backed by Unilever’s global capabilities while maintaining the agility of a stand-alone business, we are driven to build on our legacy while shaping the future of skincare.

The Role

As Ecommerce Manager, DTC, you will be a key strategic partner to the Director of Ecommerce & DTC, responsible for driving the commercial performance, digital execution and ongoing optimization of Dermalogica Canada’s direct-to-consumer business.

Combining strong commercial acumen with technical expertise, you will translate sales targets into actionable plans, oversee campaigns and promotional strategy across digital channels, and proactively identify opportunities and risks to deliver revenue growth. You will lead the DTC promotional calendar, loyalty and subscription programs, and Shopify development roadmap, ensuring our technology, customer experience and cross-functional teams work together to maximize conversion, retention and customer lifetime value.

Key Responsibilities

Commercial Performance & Sales Accountability: Own day-to-day DTC sales performance against targets, budgets and forecasts. Monitor results closely, identify gaps and emerging risks, communicate challenges proactively to the Director, and recommend actionable plans to close sales gaps and capitalize on opportunities.
Campaign & Channel Leadership: Oversee the end-to-end execution of DTC campaigns and activations across onsite, CRM, paid media and other digital channels, partnering with channel leads to ensure cohesive strategy, timely delivery and measurable commercial impact.
Promotional Strategy: Own the DTC promotional calendar and develop strategic promotions, offers and activations that drive customer engagement, conversion, average order value and material revenue growth while protecting Dermalogica’s premium brand positioning.
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring revenue, retention and customer lifetime value as well as owning implementation.
CRM & Customer Journey Optimization: Partner with the CRM Manager to develop and optimize onsite experiences and webflows that support acquisition, conversion, replenishment, cross-sell, retention and customer lifetime value.
Merchandising & Launch Oversight: Guide the Ecommerce Coordinator on product launches, product setup, merchandising priorities, onsite visibility, promotional mechanics and campaign implementation, ensuring alignment with the commercial calendar and sales objectives.
Technical & Platform Leadership: Maintain strong working knowledge of Shopify’s backend, integrations and broader ecommerce technology stack. Lead developer discussions, manage biweekly sprint planning and prioritize the development roadmap based on business impact, customer experience and technical requirements.
Conversion & Continuous Improvement: Use ecommerce analytics, customer insights and testing to identify friction points, improve the shopping journey and prioritize initiatives that drive measurable business results.
Cross-Functional Collaboration: Partner with CRM, Paid Media, Marketing, Sales, Customer Service, Finance and external development partners to align priorities, resolve issues and deliver business objectives.

Requirements

5+ years of ecommerce experience, with demonstrated ownership of DTC performance and commercial outcomes.
Strong analytical and commercial mindset, with the ability to translate sales data into actionable strategies and communicate performance risks proactively.
Proven experience developing promotional strategies, managing campaign calendars and driving revenue through digital channels.
Strong understanding of retention, loyalty, subscription models and customer lifetime value.
Hands-on Shopify Plus expertise, including backend administration, merchandising, integrations and ecommerce operations.
Experience managing developers, technical backlogs, sprint planning and ecommerce roadmaps.
Strong project management, stakeholder leadership and communication skills.
Proactive, accountable and solutions-oriented, with the ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Preferred Skills

Experience with CRM and marketing automation platforms such as Klaviyo.
Familiarity with ecommerce analytics, attribution and reporting tools such as GA4, Power BI or RetentionX.
Experience with subscription platforms, loyalty technology, A/B testing and personalization tools.

What You’ll Gain

A pivotal role shaping the commercial growth of a globally recognized professional skincare brand.
Direct partnership with the Director of Ecommerce & DTC, with ownership across sales performance, customer experience and digital innovation.
The opportunity to influence technology, customer strategy and cross-functional business priorities.
Career growth within an entrepreneurial business backed by Unilever’s global capabilities.

What We Offer You

Competitive salary with company bonus incentive
Comprehensive health, dental and vision benefits along with a healthcare spending account
Matching RSP Program
Monthly product allocation
Annual Fitness Subsidy
Mental health tools and EAP program
Maternity top up and fertility benefits

Working Conditions

Hybrid work model: 60% in-office, with core hours from 10 a.m. to 4 p.m. Flexibility required for occasional evenings and weekends based on business needs and with notice.

Our commitment to you:

Dermalogica is committed to diversity and inclusion to enhance our business outcomes and create a brighter future for our diverse employees, global consumers, partners, and communities.

We welcome applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community and encourage applicants to self-identify.

All Canadians have the right to equality in the workplace.

Apply About employer

More about this job

Responsibilities

The Ecommerce Manager will drive the commercial performance and digital execution of the DTC business by managing sales targets, promotional calendars, and loyalty programs. They will also lead the Shopify development roadmap and collaborate cross-functionally to optimize the customer journey and maximize revenue growth.

Requirements

Candidates must have 5+ years of ecommerce experience with a strong background in DTC performance and commercial strategy. Proficiency in Shopify Plus, analytical tools, and managing technical backlogs is essential for this role.

Skills

Ecommerce management
DTC strategy
Shopify Plus
Commercial performance
Promotional strategy
Loyalty programs
Subscription models
CRM
Digital marketing
Data analysis
Project management
Stakeholder leadership
Conversion optimization
Merchandising
Technical roadmap

Benefits

Health insurance
Dental insurance
Vision insurance
Healthcare spending account
Matching RSP program
Monthly product allocation
Annual fitness subsidy
Mental health tools
EAP program
Maternity top up
Fertility benefits

Visa sponsorship

Not detected in the job text

Keywords

Ecommerce
DTC
Shopify Plus
CRM
Klaviyo
GA4
Power BI
RetentionX
Digital Marketing
Subscription Models
Loyalty Programs
Conversion Rate Optimization
Merchandising
Project Management
Data Analytics
Attribution
Reporting
A/B Testing
Personalization
Commercial Strategy
Campaign Management
Webflow
Sprint Planning
Product Launch
Customer Lifetime Value
Skincare
Retail
Unilever

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