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Agent, Product administration

  • Lévis, QC, Canada

Hybrid

Full-time

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Job details

Job type
Full-time
Workplace
Hybrid
Apply by
Posting language
English
Posted

Original job description

Temporary 12- Month Position.


As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform clerical and administrative tasks to support your unit’s day-to-day operations and help it achieve operational objectives and carry out initiatives in accordance with the detailed guidelines in place. The ability to drive results is therefore essential. You respond to common administrative and operational questions and handle requests for general information, tailoring your approach as needed. More specifically, you will be required to:

  • Carry out administrative tasks, including document collection, entry, compilation, coding and transcription. Distribute, process and file documents
  • Provide information about your unit’s day-to-day operations
  • Check data in the system and correct it as needed
  • Communicate with practitioners to obtain and verify information

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.


What you bring to the table

  • High school diplomas in a related field
  • A minimum of two of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-11-20
More about this job

Responsibilities

The Product Administration Agent at Desjardins Financial Security will handle clerical tasks such as collecting, entering and filing documents and checking and correcting data. The agent will answer administrative questions, share information about daily unit operations and contact practitioners to confirm details.

Requirements

Desjardins Financial Security needs candidates with a high school diploma in a related field and at least two years of relevant experience, or an equivalent combination. Knowledge of French is required.

Skills

  • Document collection and compilation
  • Data entry and correction
  • Document coding and transcription
  • Filing and document distribution
  • Information requests handling
  • Practitioner communication
  • Problem solving
  • Accuracy
  • Customer focus
  • French

Benefits

  • 4 weeks of flexible vacation from first year
  • Defined benefit pension plan
  • Group insurance including telemedicine
  • Reimbursement of health, wellness and telework equipment

Categories

  • Administrative
  • Finance & Accounting
  • Insurance

Keywords

  • product administration
  • administrative support
  • clerical
  • document processing
  • data entry
  • data correction
  • member accounts
  • insurance administration
  • client accounts
  • customer service
  • French bilingual
  • Desjardins
  • temporary contract
  • hybrid

Seniority

Entry level

Perks

  • Generous paid time off
  • Flexible hours
  • Retirement plan
  • Wellness program

Languages

  • French

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