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Customer Evolution Manager, SAP AMS
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
…accountability for a portfolio of Talan SAP clients. The role owns the client relationship as well as service health and commercial account performance across both RUN operations and…
Added just now
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Senior Civil Engineer - Part Time
AECOM
Winnipeg, MB
- $175,000 to $192,000 CAD / year
- Part-time
…infrastructure projects from concept through construction, as an Owner Advisor as well as a Designer. You'll also play a key role in developing client relationships, leading pursuits, and…
Added just now
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Associate
RBC
Toronto, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added just now
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Administrative Assistant
RBC
Toronto, ON
- Part-time
…ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient…
Added just now
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Banking Advisor
RBC
Placentia, NL
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added just now
JA
Business Development Manager – Substation Services & Lifecycle Solutions
JR Automation
BC · British Columbia, Canada
- Full-time
Drive revenue growth through lifecycle services, retrofit projects, upgrades, replacements, repairs, and long-term service agreements.
Added 15 mins ago
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Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Montreal, QC · Pointe-Claire, QC
- Full-time
…help them plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 16 mins ago
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Administrative Assistant
RBC Dominion Securities
Toronto, ON
- Part-time
…ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient…
Added 16 mins ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 30 mins ago
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Advisor, Business development and sales support
Desjardins
Montreal, QC · Quebec, QC
- Full-time
As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple…
Added 30 mins ago
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Senior Advisor, Digital Innovation and Transformation
Desjardins
Toronto, ON
- Full-time
…areas of Channel Shift, digital adoption, and the evolution of services offered to members, clients, and partners. The Principal Advisor, Digital Innovation and Transformation will help…
Added 30 mins ago
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Associate Financial Advisor
CIBC
Montreal, QC
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 30 mins ago
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Investment Operations Associate
CI Financial
CDA-Aligned-Head Office
- Full-time
…their mission to provide excellent support to our Investment Advisor clients. The Client Experience Team is the ‘go to’ for our Advisors, this relationship is based on the trust they have…
Added 30 mins ago
Team Coordinator Customer Service (Living Benefits)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Montreal, QC · Regina, SK
…team, and play a central role in delivering an exceptional advisor and client experience? Insurance Operations is pleased to announce an exciting opportunity for the role of a Team…
Added 45 mins ago
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Associate, Sales and Customer Service
Intact FC
Montreal, QC · Sherbrooke, QC
- Full-time
…Associate, Sales and Customer Service, you’ll become a trusted advisor in helping Canadians protect the things they care…
Added 45 mins ago
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Team Manager Insurance Operations
Fidelity Canada
Mississauga, ON
- Full-time
…support sustainable growth while delivering an exceptional advisor and client…
Added 46 mins ago
JA
Business Development Manager – Substation Services & Lifecycle Solutions
JR Automation
Stoney Creek, NB
- Full-time
Drive revenue growth through lifecycle services, retrofit projects, upgrades, replacements, repairs, and long-term service agreements.
Added 1 hour ago
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Health & Safety Advisor
YORK1
Concord, ON
- Full-time
- Contract
YORK1 is a leader in environmental and industrial services, delivering sustainable waste management solutions across Ontario. With a growing fleet and strong regional presence, we are…
Added 1 hour ago
SL
AVP, Technology Lead - Digital
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…platforms that support secure, connected, and frictionless Client and advisor experiences. This role provides technology leadership across core digital assets including Secure Web, Public…
Added 1 hour ago
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Wealth Management Advisor
Desjardins
Saint-Hyacinthe, QC · Caisse Desjardins de la Région de Saint-Hyacinthe
- Full-time
As a wealth management advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your…
Added 1 hour ago
CG
Investment Advisor Assistant
Canaccord Genuity Group Inc.
Ottawa, ON
- Full-time
Canaccord Genuity (CG) is a leading independent, full-service financial services firm with a strong presence across wealth management and capital markets. We are built on long-term client…
Added 1 hour ago
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Insolvency Advisor, Personal Debt Solutions
BDO
Toronto, ON · Scarborough - Milner Ave.
- Full-time
Our Scarborough office is seeking an Insolvency Advisor to join the Personal Debt Solutions team. This is a new position that requires a regular in-office presence. This is a replacement…
Added 1 hour ago
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Operations Manager
BGIS
Toronto, ON
- Full-time
Responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business…
Added 1 hour ago
CF
Investment Operations Associate
CI Financial
Burlington, ON
- Full-time
…their mission to provide excellent support to our Investment Advisor clients. The Client Experience Team is the ‘go to’ for our Advisors, this relationship is based on the trust they have…
Added 2 hours ago
CC
Group Retirement Sales & Service Advisor
CBIG Canadian Benefits Investment and Insurance Group Inc.
Prince George, BC
- Full-time
Provide an exceptional client experience to new and existing clients through Group Retirement sales and services.

Desjardins

Account Manager, Business

Quebec, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and negotiate on behalf of Desjardins and enter the organization into strategic agreements with clients. You balance portfolio profitability with client/partner satisfaction. You maintain personal business relationships with strategic and important clients - primarily businesses, associations and groups - to ensure they are getting the most of their products and services and are fully satisfied with them. You drive results by actively helping your unit achieve its sales and business development objectives. You are responsible for prestige accounts with significant development potential for your sector or the organization. You work with clients with highly complex, diverse needs. The ability to communicate effectively and thoroughly understand clients’ expressed needs is therefore essential. Your highly complex work and initiatives require extensive knowledge of the organization and your line of business. You lead, influence and serve as expert advisor to clients and practitioners. You have considerable leeway and many opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential. More specifically, you will be required to :

Maintain lasting, personal business relationships with important clients to promote services
Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
Recommend strategies and solutions to meet targets, such as sound risk management, portfolio profitability and improved business relationships
Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms
Watch for business opportunities that would add a competitive edge to existing products and services
Take an active role in public relations activities and maintain a presence in the business community.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field
A minimum of eight years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-21

Apply About employer

More about this job

Responsibilities

The Account Manager is responsible for maintaining strategic business relationships with key clients and driving sales objectives. They negotiate service terms, develop custom solutions, and ensure portfolio profitability while balancing client satisfaction.

Requirements

Candidates must hold a bachelor's degree in a related field and possess a minimum of eight years of relevant experience. Proficiency in both English and French is required due to the nature of the client interactions.

Skills

Account management
Business development
Strategic negotiation
Portfolio management
Risk management
Sales
Public relations
Communication
Expert advisory
Problem solving
Analytical skills
Interpersonal savvy
Customer focus
Action oriented

Benefits

Competitive salary
Annual bonus
Flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Business Development
Strategic Agreements
Portfolio Profitability
Risk Management
Client Satisfaction
Sales Objectives
Prestige Accounts
Integrated Service Offers
Public Relations
Business Community
Telemedicine
Pension Plan
Hybrid Work
Financial Services

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